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Battery Superstore is a total mobile power solution provider. Located in the heart of Silicon Valley in Northern California, Battery Superstore serves its vast customer base with its technical strength, innovative products, cost effective manufacturing, sophisticated quality control and knowledgeable customer service. We work closely with our clients in a wide spectrum of industries and for various application needs. With our global technology and service center in Silicon Valley California and...

Battery Superstore is a total mobile power solution provider. Located in the heart of Silicon Valley in Northern California, Battery Superstore serves its vast customer base with its technical strength, innovative products, cost effective manufacturing, sophisticated quality control and knowledgeable customer service. We work closely with our clients in a wide spectrum of industries and for various application needs. With our global technology and service center in Silicon Valley California and volume cost effective manufacturing facilities in China, we offer superior turn-key power solutions with NiMH, Li-Ion, Li-Polymer, NiCd batteries, chargers and emerging power technologies. From prototype to volume production, we respond to our customers needs efficiently and precisely. We provide quick turn key total solution with high quality batteries and chargers to meet your demand on mobile power. Today, Tenergy Corporation is the premier supplier in the rechargeable battery market recognized by retail sectors, OEM source, and industrial, communication, medical, military and special applications.

Tenergy Corporation is continuously investing in the developing and introducing new efficient power products to meet the ever expanding energy needs of consumer, industrial and high technology equipment. We maintain the highest standards in the industry by:

  • Rigorous quality assurance
  • Technological expertise
  • Manufacturing efficiency
  • Global logistics and supply chain structure
  • Responsive and knowledgeable customer service teams
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Have a question for Battery Superstore?
30 days90 days12 monthsLifetime
Positive 100% 100% 100% 98%
Neutral 0% 0% 0% 1%
Negative 0% 0% 0% 1%
Count1,0833,07817,688106,568

Merchandise Return/Exchange Policies:

Our return policy is simple. If for any reason you are not satisfied with your purchase, you may return the unused, unopened products in the original package within 14 days of purchase for a refund or replacement. All refunds will be for the original purchase price (and sales tax if applicable). Original shipping cost is not refundable.

Order Discrepancies/Dead-On-Arrival (DOA): Please check your package to verify that you have received everything you ordered. We eagerly want to resolve any discrepancies that may have taken place. Please check for any missing items, items damaged in transit, wrong sizes/colors. We must be notified of any order discrepancies within 7 days of the date of delivery.   

For returns for refund (RMA Refund), we require the items are unopened and unused in the original package. Depend on the condition of the returned product, RMA might be subject to 15% restocking fee. Within product warranty time frame, we offer RMA Replacement (exchanges) without any restocking fee to support customers who have received a defective product.

If the product(s) are defective or we sent you the wrong parts, we will send you the replacement back to you free. 

All returned items MUST have a RMA number before you ship it back to us.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




Battery Superstore Shipping Rates


Listed below are shipping details for Battery Superstore, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Continental US Street ETA 3 - 5 business days
  per Item $0.00
  per Weight (lbs) $0.85
  per Shipment $5.50
Continental US PO Box ETA 3 - 5 business days
  per Item $0.00
  per Weight (lbs) $0.85
  per Shipment $5.50
Alaska and Hawaii Street ETA 3 - 7 business days
  per Item $0.00
  per Weight (lbs) $0.85
  per Shipment $6.50
Alaska and Hawaii PO Box ETA 3 - 7 business days
  per Item $0.00
  per Weight (lbs) $0.85
  per Shipment $6.50
US Protectorates Street ETA 4 - 8 business days
  per Item $0.00
  per Weight (lbs) $3.50
  per Shipment $10.25
US Protectorates PO Box ETA 4 - 8 business days
  per Item $0.00
  per Weight (lbs) $3.50
  per Shipment $10.25
APO/FPO Street ETA 18 - 32 business days
  per Item $0.00
  per Weight (lbs) $0.85
  per Shipment $6.50
APO/FPO PO Box ETA 18 - 32 business days
  per Item $0.00
  per Weight (lbs) $0.85
  per Shipment $6.50


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Battery Superstore provide fastest order processing

Shipping Methods
Most orders will be shipped out by Standard Fedex Ground/ USPS.
The overnight, two day, three day shipping is available. Please contact our customer service: amazon@tenergybattery.com for the rate and details.

Shipping Policy
Due to the postal regulation, the Lithium batteries cannot be shipped by air shipment such as USPS Priority Mail, Fedex Express and USPS Intl Air
The Lithium items will be shipped by Fedex Ground.

Product of concern:
- Lithium Battery CR123A Primary (Tenergy, Duracell, Energizer, Panasonic Brands)
- Lithium AA, AAA Primary (Energizer Brand)
- Li-ion secondary rechargeable batteries (18650, Li-ion pack, Li-polymer pack, LiFePO4)

* Please make sure you DO NOT input a PO Box Address for your Shipping address if your order contains LIPO products, otherwise the package may be returned by FedEx.
* We may contact you for exchanging shipping method/shipping address or canceling orders due to the battery transportation safety rules
* For orders which contains Lithium batteries shipping to customers in AK, HI, PR, GU, VI, we may contact you for additional shipping charge to cover Air shipping fee.
* For International orders, We do not cover any customs taxes or duties that will be charged by your country.

Delivery Time
* We ship domestic and international orders in 1 business day after payment received. This does NOT include weekends.
* Shipping/Delivery time is different from our processing & packaging time.
* We do not ship during weekends or major US holidays.

Domestic Shipping
Domestic customers typically receive the orders within about 3-5 business days.

International Shipping
* International orders may take 5-20 business days to arrive via USPS International Air Mail WITHOUT tracking information.
* Please allow the FULL 20 business days for the item to ship before inquiring about the order. We ship to International buyers with no issues, and shipping times will vary depending on actual shipping conditions during the transit AND how your country handles the package in customs.




Privacy and Security

Privacy Policy

Battery Superstore values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Battery Superstore through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Battery Superstore may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Battery Superstore through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

 

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