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Outlet Digital is committed to providing each customer with the highest standard of customer service.
Have a question for Outlet Digital?
Customer Service Phone: 408-573-7530
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Customer Return

Our goal is to ensure your complete satisfaction with your purchase. All products comes with our 30 days warranty against defects, unless otherwise specified. If the product you ordered is defective, it will be replaced with an item of equal functionality. In case a replacement for a returned item is not available, a refund will be issued.

Following conditions need to be met to be eligible for a replacement or refund.

- Defect must must reported within 30 days of receipt

- Product must be returned with all original accessories in the original box

- Returned products must not have any sign of abuse or intentional damage. All returned products will be carefully inspected before replacement or refund.

- Buyer is responsible for return shipping charges

- For the return of non-defective returns, only the product price will be refunded

- Returned products which are not incomplete may subject to 15% restocking fee.

How to return

- Please leave us a message to get a RMA(Return Authorization) number, and we will send it by email within 1 business day.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




Outlet Digital Shipping Rates


Listed below are shipping details for Outlet Digital, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Free Economy
Standard
Expedited
Two-Day
One-Day
Continental US ETA 4 - 7 business days --- --- --- ---
  per Weight (lbs) $0.00 --- --- --- ---
Continental US Street ETA --- 3 - 5 business days 1 - 3 business days 2 business days 24 hours
  per Item --- $0.00 $0.00 $0.00 $0.00
  per Weight (lbs) --- $1.99 $4.99 $4.99 $5.99
  per Shipment --- $0.00 $6.00 $19.99 $34.99
Continental US PO Box ETA --- 3 - 5 business days 1 - 3 business days --- ---
  per Item --- $0.00 $0.00 --- ---
  per Weight (lbs) --- $1.99 $4.99 --- ---
  per Shipment --- $0.00 $6.00 --- ---
Alaska and Hawaii Street ETA --- 3 - 7 business days 1 - 3 business days --- ---
  per Item --- $0.00 $0.00 --- ---
  per Weight (lbs) --- $1.99 $4.99 --- ---
  per Shipment --- $0.00 $6.00 --- ---
Alaska and Hawaii PO Box ETA --- 3 - 7 business days 1 - 3 business days --- ---
  per Item --- $0.00 $0.00 --- ---
  per Weight (lbs) --- $1.99 $4.99 --- ---
  per Shipment --- $0.00 $6.00 --- ---


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

 We do not ship to  APO/FPO address.

Standard shipping will usually arrive within 2-5 business days after shipping but may occasionally take a little longer.  Expedited shipping shipping is Fedex 2nd Day Air and is guaranteed for 2 business day delivery in most areas. 24HR shipping is  Fedex Standard Overnight, and is guaranteed for 1 business day delivery in most area. Some items(heavy items) may not be eligible for Expedited/Air Shipping. Also, some items may not be shipped to HI/AK. Expedited Service for PO Box is USPS Priority Mail.

Product will be shipped in 1-2 business days after receipt of order, mostly in 1 business day. We ship by Fedex or US Postal Service based on the size/weight. All international orders will be shipped by USPS Priority International Mail. Some items(heavy items) may not be shipped to international countries. Some countris may assess customs duty or tax on the product when it is entered to their countries, and seller is not responsible for that.

Please note that oversize items are not eligible for shipping to P.O. Boxes. If the size of the item cannot fit into a standard Post Office box, we will not be able to ship to the aforementioned address types.

 

Privacy and Security

Privacy Policy

Outlet Digital values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Outlet Digital through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Outlet Digital may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Outlet Digital through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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