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Viking Media

Viking Media is committed to providing each customer with the highest standard of customer service.
Have a question for Viking Media?
Customer Service Phone: 610-324-5500
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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Shipping Policies

As of Nov 2011 All fulfillment is through Amazon.  Our policy with Amazon is to make the customer happy and NOT argue.  If a product differs from what you thought you were getting, SEND IT BACK ON US and we will either replace it or REFUND ALL COSTS

Please note we go a step farther in saying that if the product is not what you thought you were getting.  We won't look at the description and say you got what you ordered.  We go out of our way to make sure you got what you wanted. 

Great feedback is critical on Amazon and all we ask is that if you are happy with our service, let the world know. 

Privacy and Security

Privacy Policy

We hat junk email and marketing dinner time phone calls!!!!

Our privacy policy is to not give out any information at all  PERIOD.  Nothing, Nada, zip, zilch.  

Buyers are subject to the Amazon policies but rest assured, we are NOT in the data business. 


Tax Information

We charge tax in accordance with the current laws and the Amazon policies.   It started in Fall of 2012 and is a legal requirement.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Q: How do you ensure shipments will arrive intact?
A: All shipments are packed and shipped by Amazon, using the same procedures and safeguards as they use in their own sales, to ensure safe delivery, and we've chosen shippers with excellent track records.

Q: Do you book have a "Publishers Marks"?
A:  Some of our book have a "Publisher Mark" or "Remainder Mark".  We buy a lot of books and it depends on the source.  We can track if a book os new or used but not if there is a publisher's mark.

Q: Does a publisher mean my book is "Used"
A: No.  The only thing the mark means is that the book was removed from the retailer's shelves in new condition.  When a retailer gets new books, they have to make room for them.  The books are then marked so they can not show up in another store which may not be allowed to buy publisher marked books.   Now the book may be "Used" if it was then sold to an individual who then resells it. 

Q:  What is a publisher mark?
A: It is a pen mark along the pages' edge that can be seen when the book is closed.  The purpose of the remainder mark is when a store does not sell a book they mark the bottom or top edges.  The remainder mark is put onto the book and sent to a distributor to make room for new inventory.  



Gift Wrap


Gift Message

We use Amazon fulfillment. 

Customers have the ability to use all gift related services offered by Amazon for our products. 

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