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Welcome to Hello Baby!

Hello Baby is based in sunny St Albans, Herts, UK. The company was founded by new father Trevor Ginn in 2008 after realising quite how much he spent on baby stuff.

We work hard to provide a 5 out of 5 level of customer service. If you have any issues with the service received please email us through Amazon before leaving feedback.

Please note all items are delivered from the UK and the standard shipping time is 5-10 working days.  Please note that items may be subject to i...

Welcome to Hello Baby!

Hello Baby is based in sunny St Albans, Herts, UK. The company was founded by new father Trevor Ginn in 2008 after realising quite how much he spent on baby stuff.

We work hard to provide a 5 out of 5 level of customer service. If you have any issues with the service received please email us through Amazon before leaving feedback.

Please note all items are delivered from the UK and the standard shipping time is 5-10 working days.  Please note that items may be subject to import tax over which we have no control.

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Have a question for Hello Baby?
Customer Service Phone: +442033971399
30 days90 days12 monthsLifetime
Positive 100% 100% 92% 91%
Neutral 0% 0% 2% 4%
Negative 0% 0% 6% 4%
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Contact this seller Phone:+442033971399


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Hello Baby Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Please note:  We are a UK based seller and all our items are dispatched from the UK by Royal Mail Airmail or DHL or Fedex.  Standard Delivery time is 5-10 working days.  

Fedex Expedited Delivery

Fedex estimated time of delivery is 1-2 working days depending on time of ordering.
Fedex orders placed before 5am PST (1pm GMT) will be dispatch the same working day. 

Please note that item sent to destinations outside the EU may be subject to import taxes over which we have no control

Delayed Deliveries

Unfortunately, from time to time items can be delayed in the post. We will not give refunds or send replacements until 15 working days for UK deliveries or 25 working days for international  deliveries. This is the timescale after which the Royal Mail considers and items to be lost.

Privacy and Security

Privacy Policy

Hello Baby will never share any of your personal information with any other organisation.


Tax Information

Please note that items delivery to destinations outside the European Union may be subject to import tax over which we have no control.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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