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Head_Springs_Depot

We sell things that people want at the best prices around. We love on our customers with great prices and quick shipping. Our customers then love on us by continuing to come on back when they make their next purchase.

Please message us and we will respond promptly. We are here to help you out!

-The Head Springs Depot Crew
Have a question for Head_Springs_Depot?
Customer Service Phone: 615-498-1710
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Contact this seller Phone:615-498-1710


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Shipping Policies

Shipping Time:

Unless otherwise noted, Head Springs Depot usually ships within ONE business day of receiving your order. You will receive notification that details any kind of delay or cancellation from us as soon as possible in order to create a smooth purchasing experience for you.

Order Damaged in Transit:

*If your order is damaged in transit we will begin a damage claim with the shipping provider who brought the item to you. We will ask that you hold the item for 5 business days from the date the claim is filed in case that the shipping company needs to pick the damaged item up from the delivered address to complete the investigation. Once the claim process is complete we will often times issue our customers a full refund.

Privacy and Security

Privacy Policy

Head_Springs_Depot values the privacy of your personal data.


Tax Information

We are a based in Nashville, TN so if your shipping address is in Tennessee then sales tax will be added to your purchase.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Customer Returns & Exchanges

 
Head Springs Depot, Inc

We understand that sometimes an item is defective or you would like to exchange your item in for another item or credit within 30 days of delivery You can exchange your product with us in one of two ways:

1) (Standard exchange) Simply send your product back to us with a note including your  Amazon Order ID and reason for return to:

Head Springs Depot, Inc
547 Mt. Hope Street
Franklin, TN 37064

Your replacement will ship when the defective one is received.

3) (Return for refund) Send your product to the address above, please include a note including your Amazon Order ID and reason for return. Upon receipt and inspection of the package you will be refunded your purchase minus any shipping and an 18% restocking fee.

Note since we do not manufacture the item's we sell, we can not be responsible for it being defective.  The manufacture would pay for shipping, but a repair through a manufacturer could take up to 60 days. We replace defective items and pay for shipping to you as courtesy to our customers, to offer them a timely alternative. But we can't afford to pay for shipping both ways. Thank you for your business and understanding.

-Head Springs Depot



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