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According to our store policy, you may return new, unopened items sold and fulfilled by pro-lenses within 30 days of delivery. Items should be returned in their original product packaging. You need to pay the return shipping fee by yourself and the original shipping fee is nonrefundable if we make no mistake in the transaction. Please don't open the packing box of the item, otherwise a 25% or more restocking fee will be applied based on the item condition. You should expect to receive your refun... According to our store policy, you may return new, unopened items sold and fulfilled by pro-lenses within 30 days of delivery. Items should be returned in their original product packaging. You need to pay the return shipping fee by yourself and the original shipping fee is nonrefundable if we make no mistake in the transaction. Please don't open the packing box of the item, otherwise a 25% or more restocking fee will be applied based on the item condition. You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item. Read more Read less
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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Shipping Policies

Unless noted otherwise in the ordering pipeline, Pro-Lenses ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

Pro-Lenses values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Pro-Lenses through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Pro-Lenses may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Pro-Lenses through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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