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Timers Plus was created to give homeowners and contractors a place where they can buy all of the sprinkler system, hose faucet watering, drip irrigation, and misting system products they need at a great price.

The bottom line is we take care of our customers by doing everything we can to ensure that you find what you need and are happy with your purchase from us.

Our promises:

Customer Service

We have knowledgeable in house customer service and will take care of whatever it is you need.

30 Day...

Timers Plus was created to give homeowners and contractors a place where they can buy all of the sprinkler system, hose faucet watering, drip irrigation, and misting system products they need at a great price.

The bottom line is we take care of our customers by doing everything we can to ensure that you find what you need and are happy with your purchase from us.

Our promises:

Customer Service

We have knowledgeable in house customer service and will take care of whatever it is you need.

30 Day Guarantee

If you are not happy with your purchase send it back within 30 days in the same new condition and we will give you a full refund less the shipping costs.

Order Processing Time

We process our orders every business day. Unless there is a problem that we need to contact you about your order will ship by the next business day after we receive it with payment.

Product Prices

We strive to have the best prices on all of the items we carry. If you find a better price from a legitimate seller (not a one-time eBay seller, etc.) we will beat the lower price.

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Have a question for Timers Plus?
Customer Service Phone: 888-803-7306
30 days90 days12 monthsLifetime
Positive 94% 95% 95% 97%
Neutral 2% 2% 2% 1%
Negative 3% 3% 3% 2%
Count863971,66112,223

Contact this seller Phone:888-803-7306


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Timers Plus Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Has my order shipped?

We always send automatic emails out to the email address you provided during your order with order, shipping and tracking information.

The other way to get information about your order is to log in to your account and click on the "My Account" like at the top right side of the page. Within the My Account page click on the link "View Your Order/Billing History." From there you can view all of your orders and get details on whether or not your order has shipped yet.

If you still cannot find the information you need please email us your order number and name so we can look up the order and get you the information you need. Send the email to 

 

How long will my order take to arrive once it has shipped?

 

 

 

 

 

 

 

 

 

 

 

 

If you chose a non guaranteed shipping method (guaranteed methods are like UPS 2nd day, next day, etc) you can expect your order to arrive between 1-7 days after it has shipped depending upon the shipping carrier and method you chose.

For International packages we cannot guarantee any certain delivery date. We ship both USPS and UPS to Canada and USPS to other countries. If you choose the cheapest shipping method available you can expect depending on your Country that it may take 3-4 weeks to arrive. We recommend that you select USPS Express shipping if you want the package within 5-10 days.

 

How do I track my order?

We always send automatic emails out to the email address you provided during your order with order, shipping and tracking information.

The other way to get information about your order is to log in to your account and click on the "My Account" like at the top right side of the page. Within the My Account page click on the link "View Your Order/Billing History." From there you can view all of your orders and get details on whether or not your order has shipped yet.

If you still cannot find the information you need please email us your order number and name so we can look up the order and get you the information you need. Send the email to 

 

My order has still not arrived.

Please log in to your account and click on the "My Account" like at the top right side of the page. Within the My Account page click on the link "View Your Order/Billing History." From there you can view all of your orders and get details the shipping status.

If you still cannot find the information you need please email us your order number and name so we can look up the order and get you the information you need. Send the email to 

Privacy and Security

Privacy Policy

How do we use your information? 

 We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

 

How do we protect visitor information? 

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

 

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

 

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include www.onlysprinklertimers.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

 

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

 

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on March 1, 2011.

 

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

 

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

Your consent

By using our site, you consent to our privacy policy.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Timers Plus through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Timers Plus may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Timers Plus through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

Has my order shipped?

We always send automatic emails out to the email address you provided during your order with order, shipping and tracking information.

The other way to get information about your order is to log in to your account and click on the "My Account" like at the top right side of the page. Within the My Account page click on the link "View Your Order/Billing History." From there you can view all of your orders and get details on whether or not your order has shipped yet.

If you still cannot find the information you need please contact us through Amazon. We will need your order number and name so we can look up the order and get you the information you need.

How long will my order take to arrive once it has shipped?

 

 

 

 

 

 

 

 

 

 

 

 

If you chose a non guaranteed shipping method (guaranteed methods are like UPS 2nd day, next day, etc) you can expect your order to arrive between 1-7 days after it has shipped depending upon the shipping carrier and method you chose.

For International packages we cannot guarantee any certain delivery date. We ship both USPS and UPS to Canada and USPS to other countries. If you choose the cheapest shipping method available you can expect depending on your Country that it may take 3-4 weeks to arrive. We recommend that you select USPS Express shipping if you want the package within 5-10 days.

 

How do I track my order?

We always send automatic emails out to the email address you provided during your order with order, shipping and tracking information.

The other way to get information about your order is to log in to your account and click on the "My Account" like at the top right side of the page. Within the My Account page click on the link "View Your Order/Billing History." From there you can view all of your orders and get details on whether or not your order has shipped yet.

If you still cannot find the information you need please contact us with your order number and name so we can look up the order and get you the information you need.

My order has still not arrived.

Please log in to your account and click on the "My Account" like at the top right side of the page. Within the My Account page click on the link "View Your Order/Billing History." From there you can view all of your orders and get details the shipping status.

If you still cannot find the information you need please contact us through Amazon with your order number and name so we can look up the order and get you the information you need.

 

An item is missing from my order.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We ship from two distribution centers in Utah and Colorado. Some orders may have items that ship separately from these distribution centers. You should expect the orders no later than two days apart. If you are still missing part of an order after two days of receiving the first package please contact us through Amazon. Please tell us what you ordered that was missing and we will take care of the situation ASAP.

Refunds & Returns

 

There is nothing wrong with my item I just want to return it.

We like to make things simple and straight forward. Our return policy is this, if you are not satisfied with your purchase return it within 30 days in an unused unopened condition and we will refund your purchase price less the original cost for us to ship the order. Refunds can take up to 7 days to show up on your credit card or through your PayPal account.

You do not need an RMA # or even to contact us prior to returning the item. You must however include the original packing slip and the reason for the return (so we know if there was something wrong, or you just ordered the wrong item, etc).

The most important thing is that you got the product from us that you wanted and are satisfied. If you didn't let us know about it and we will work with you.


International Returns

Due to the long shipping times and cost of international shipping, orders outside the U.S. and Canada may not be returned or exchanged. Of course all of the product warranties will still be honored. We are easy to work with so please contact us if you are not satisfied and we will work something out with you.

 

The item I ordered is not working correctly.

If the item is defective the best thing is usually to contact the manufacturer. Most of our items have manufacturer warranties and you will most often be sent a new item directly from them. You are also welcome to contact us directly regarding a defective item.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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