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At Connect-Buy.com, we carry quality, brand name merchandise.  We have one of the largest and most exclusive product category selections to be found. We are committed to provide each customer with the highest quality of customer service. Connect Buy © values the privacy and personal data of each customer. We respect your privacy and are committed to safeguarding your personally identifiable information.

RETURNS

We offered Standard shipping and Expedited shipping.

Please provide a street address...

At Connect-Buy.com, we carry quality, brand name merchandise.  We have one of the largest and most exclusive product category selections to be found. We are committed to provide each customer with the highest quality of customer service. Connect Buy © values the privacy and personal data of each customer. We respect your privacy and are committed to safeguarding your personally identifiable information.

RETURNS

We offered Standard shipping and Expedited shipping.

Please provide a street address with the 48 states to avoid extra shipping charges.

If an item is returned due to damage, defective, wrong item by shipping or manufacturer, you will get a replacement shipment at no cost to you, if item is in stock.  

We may deduct 20% restocking fee plus shipping and handling for returned items.

 Leaving a negative feedback and or filing a claim against an order will not make things go faster and often will slow down the returns and refunds process.

If the purchase was sent with “free shipping” the original promotional shipping costs will also be deducted from the refund.

We do NOT ship  some prodtucts to freight forwarders, Hawaii, Alaska, Puerto Rico, APO BOX, P.O Box, and outside the United States.

All refunds will be processed within two weeks, after the item is received. If you do not hear from us and/or have questions about the refund, please contact us by email.

Note: Occasionally orders are canceled due to: Undeliverable addresses or out of stock product. Inventories are updated frequently but occasionally items are found damaged or defective, therefore it will NOT be shipped.

Order also might be canceled due to system errors leading to wrong prices or quantity. However, buyer will be notified before any action like cancellation.

All Orders are processed immediately and cancellation is not guaranteed. However, we will attempt to cancel your order, if not please refer to Return Policy. ©

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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




Connect Buy Shipping Rates



Listed below are shipping details for Connect Buy, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Expedited
Continental US Street ETA 3 - 5 business days 1 - 3 business days
  per Item $0.00 $0.00
  per Weight (lbs) $5.00 $10.00
  per Shipment $6.50 $19.00
Continental US PO Box ETA 3 - 5 business days 1 - 3 business days
  per Item $0.00 $0.00
  per Weight (lbs) $10.00 $10.00
  per Shipment $15.00 $19.00
Alaska and Hawaii Street ETA --- 1 - 3 business days
  per Item --- $0.00
  per Weight (lbs) --- $7.00
  per Shipment --- $30.00
Alaska and Hawaii PO Box ETA --- 1 - 3 business days
  per Item --- $0.00
  per Weight (lbs) --- $7.00
  per Shipment --- $30.00
US Protectorates Street ETA --- 2 - 4 business days
  per Item --- $0.00
  per Weight (lbs) --- $7.00
  per Shipment --- $30.00
US Protectorates PO Box ETA --- 2 - 4 business days
  per Item --- $0.00
  per Weight (lbs) --- $7.00
  per Shipment --- $30.00
APO/FPO Street ETA --- 8 - 16 business days
  per Item --- $0.00
  per Weight (lbs) --- $7.00
  per Shipment --- $30.00
APO/FPO PO Box ETA --- 8 - 16 business days
  per Item --- $0.00
  per Weight (lbs) --- $7.00
  per Shipment --- $30.00
Canada ETA --- 2 - 4 business days
  per Item --- $0.00
  per Weight (lbs) --- $29.00
  per Shipment --- $39.00
Europe ETA --- 2 - 4 business days
  per Item --- $0.00
  per Weight (lbs) --- $39.00
  per Shipment --- $80.00
Asia ETA --- 2 - 5 business days
  per Item --- $0.00
  per Weight (lbs) --- $50.00
  per Shipment --- $90.00
Outside US, Eur., CA, Asia ETA --- 2 - 5 business days
  per Item --- $0.00
  per Weight (lbs) --- $50.00
  per Shipment --- $90.00


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Shipping charges will be applied to orders from Hawaii, Alaska, Puerto Rico, APO BOX, P.O Box, and outside the United States.

Free shipping is only for street addresses within US states.  (excludes: Alaska, Hawaii) 

Standard Shipping within Continental US:  Estimated Delivery: 4- 14 business Days 



Privacy and Security

Privacy Policy

Connect Buy values the privacy and personal data of each customer.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Connect Buy through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Connect Buy may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Connect Buy through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Do we charge restocking fee?
All returns for refunds are subject to a  restocking fee of 20% plus shipping and handling
Do you offer expedited or overnight shipping?
Overnight shipping is NOT available at this time.

Can i cancel my order?
All Orders are processed immediately and cancellation is not guaranteed. However, we will attempt to cancel your order, if not please refer to Return Policy.
Can i change the shipping address for my order?

Please note, change of address is not accepted after order has been received. We apologize for the inconvenience.

Where don't you ship?

We don't ship to freight forwarders,



 

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