MVS is an online superstore retailer that mainly operates on internet sites like Shopmvs.com, Sears.com and Amazon. We are always adding tons of quality products at great prices with fantastic customer service. We offer everything from electronics to cooking supplies to everything pet. We are headquartered in Augusta, GA. However, our products ship from Georgia, Nevada, Indiana, Pennsylvania, Tennessee, and Massachusetts. For Canadian customers we even have a Canadian warehouse for fast domestic...
MVS is an online superstore retailer that mainly operates on internet sites like Shopmvs.com, Sears.com and Amazon. We are always adding tons of quality products at great prices with fantastic customer service. We offer everything from electronics to cooking supplies to everything pet. We are headquartered in Augusta, GA. However, our products ship from Georgia, Nevada, Indiana, Pennsylvania, Tennessee, and Massachusetts. For Canadian customers we even have a Canadian warehouse for fast domestic shipping within Canada. We look forward to servicing you soon. If there is anything we can do to assist you better, please don't hesitate to contact us.
Mark Dimmock Sr. VP of Business Development
To Contact Our Order Investigations Division Please Call:
1-706-364-7054 Option 5
Notice: If you are using a coupon claim code (Ex: mvs2) you must enter it twice in a row (Ex: mvs2mvs2). If you have any question about this please contact us.Read more Read less
I have to put NO for item as described because they did NOT DESCRIBE THEM AS melted together AND THE COOLING PACK LEAKING.
By Dan L on August 19, 2017.
came a day late, was melted,do not charge me for this order!!!!!!
By F J. on August 18, 2017.
The chocolate had only 1 ice pack in its container; the chocolate had melted. I put them in cold storage and they harden up but we're smashed and the individual... The chocolate had only 1 ice pack in its container; the chocolate had melted. I put them in cold storage and they harden up but we're smashed and the individual wrap pieces had foil wrappers in side the chocolate. Not worth the effort to seperate and had to be discarded. I would suggest if product not able to be properly packed and shipped in Summer than do not offer the product in Summer. Read more Read less
By david dale hinton on August 14, 2017.
The butterfingers were delivered early on August 10th!
By Mom Annette on August 12, 2017.
There arrived with an ice pak to keep them from melting. Thank you.
By AmazonFriend on August 10, 2017.
By template-rater on template-date.
Message from Amazon: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
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StinSta Express Shipping Rates
Call MVS at 1-706-364-7054 Option 1 for further assistance (also for MVS purchases made thru Amazon.com)> For questions regarding an order that has already shipped, please call our order investigation team in Augusta at 1-706-364-7054 Option 1.
The previous customer service phone number has now been replaced with 1-706-364-7054. Please use this number for customer service assistance. Thank you.
Shipping rates depend on the selected shipping speed and weight/size of the items.
To determine the applicable shipping rate for items in your Cart:
- Select Proceed to Checkout
- Select or add your shipping address
- Select a shipping speed and select Continue
- Select a payment method and select Continue
The total shipping & handling cost will be listed under Order Summary
We calculate shipping charges by the weight and size of the item. To determine your shipping costs for an item(s), simply add the item to the Shopping Cart. The shipping charges will be displayed in the Shopping Cart before any credit card information is required. Don't worry about adding items to the Shopping Cart. You can remove them at any time. Listed below are shipping details for MVS, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges. We do not pay for damage done thru shipping or for a late delivery due on behalf of the shipping carrier. Compensation may be awarded depending on the issue and at our discretion. We do offer many items with fulfillment by Amazon, so these items will be available for Free Super Saver Shipping and Amazon Prime.
Privacy and Security
Sales tax is not separately calculated and collected in connection with items ordered from StinSta Express through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from StinSta Express may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from StinSta Express through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
Do you ship to an APO address? Yes, We happilly do.
How do I contact MVS Customer Service? You can contact us through Amazon or by calling are customer care department 24/7 at 706-364-7054 EX1. For any issues regarding a shipped order please call our order investigation team in Augusta at 1-706-832-6783.
What shipping services do you offer? We can ship products with standard, Expedited, 2-Day, and Overnight.
Do you ship to Canada? Yes, we are happy to ship to Canada. We even have a warehouse in Canada in which many of products can ship from for fast and easy domestic Canadain shipping. For the full selection of our items located in Canada visit Amazon.ca under MVS Stores Canada.
Do you accept returns? We are more than happy to accept your return for any reason. We follow the same policies as Amazon.com . However, in some cases special requirements may be instituted.
General Product Warranty Policy:
We guarantee that the prodict you are purchasing from us it in quality working condition at the time arrival. In some cases batteries might need to be replaced, but we try to test everything before it leaves our fulfillment center. In the case of a product not working properly please contact us to cordinate the return process for the item. We will either issue a refund for the cost of the original purchase plus a designated return shipping cost., or we will send a replacment product depending on availabiltiy and customer preferance. This quality guarantee lasts for seven days after the confirmed delivery of the item. In certain cases warranties may last up to six months. For details on a specific item please contact a customer care representative. After the provided warranty ends please check with the manufacturer on their provided warranty.
We offer gift wrapping services for a small additional charge. If the item does not offer a gift wrapping service option, please contact us if you would like further information. Some items are not able to be gift wrapped due to their shape and/or size, or they are shipped in their original display packaging. If you have any questions about our gift wrapping services, please feel free to contact us.
Call Us At: 706-364-7054 Option 1
MVS will always be happy to put a gift message with your order for no additional cost. There may be a limit to the number of characters allowed in the gift message.