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30-day money-back
30-day money-back guarantee for any reason
For 30 days after the date of purchase, return your undamaged JOOAN product and receive a full refund for ANY reason.
12-month warranty
For 12 months after the date of purchase,
we take care of all quality-related issues with a REPLACEMENT OR PARTIAL REFUND. (Reminder: Be sure to use your product as directed.)

Warranty-related shipping costs can only be covered in the country of purchase. If the product is taken outside the country of...

30-day money-back
30-day money-back guarantee for any reason
For 30 days after the date of purchase, return your undamaged JOOAN product and receive a full refund for ANY reason.
12-month warranty
For 12 months after the date of purchase,
we take care of all quality-related issues with a REPLACEMENT OR PARTIAL REFUND. (Reminder: Be sure to use your product as directed.)

Warranty-related shipping costs can only be covered in the country of purchase. If the product is taken outside the country of purchase, any shipping costs will be the buyer's responsibility.

If returning an item, please ship it back within 20 days after you receive approval. Further delay may avoid your return.

Customer Service Telephone: +8613622328624

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Customer Service Phone: +1(202)945-9595
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Contact this seller Phone:+1(202)945-9595


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


JOOAN-CCTV Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Unless noted otherwise in the ordering pipeline, JOOAN-CCTV ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

30-day money-back
30-day money-back guarantee for any reason
For 30 days after the date of purchase, return your undamaged JOOAN product and receive a full refund for ANY reason.

12-month warranty
For 12 months after the date of purchase,
we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND. (Reminder: Be sure to use your product as directed.)

Warranty-related shipping costs can only be covered in the country of purchase. If the product is taken outside the country of purchase, any shipping costs will be the buyer's responsibility.

Alternatively, we can offer a 50% refund of the item's purchase price without the need to return.

If returning an item, please ship it back within 20 days after you receive approval. Further delay may void your return.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from JOOAN-CCTV through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from JOOAN-CCTV may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from JOOAN-CCTV through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.


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