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Everything for the Wine Lover

International Wine Accessories offers a wide assortment of wine accessories from the heart of wine country. We are based in Sonoma County, California, which keeps us focused and energized as we meet with vendors, evaluate, select and review wine accessories products, and expand our product selection.

Founded in 1983, our mission is to offer quality products, accompanied by ample product information, with competitive prices and great customer support. Specifically,...

Everything for the Wine Lover

International Wine Accessories offers a wide assortment of wine accessories from the heart of wine country. We are based in Sonoma County, California, which keeps us focused and energized as we meet with vendors, evaluate, select and review wine accessories products, and expand our product selection.

Founded in 1983, our mission is to offer quality products, accompanied by ample product information, with competitive prices and great customer support. Specifically, our goals are to:

  • Present good, better and best product selection in each product category
  • Include detailed descriptions, accurate specifications, product images, warranty information and customer reviews whenever available
  • Provide tools to assist making purchase decisions, including product comparisons, buying guides and performance and test data
  • Offer great customer service and easy -to-understand shopping, shipping and return policies

If you purchase from International Wine Accessories, unless clearly marked, your merchandise will be:

  • BRAND NEW
  • UNOPENED
  • NOT REFURBISHED
  • NOT GRAY MARKET
  • A-STOCK
  • FULLY WARRANTIED BY THE MANUFACTURER

We are able to offer aggressive pricing because we spread our overhead across several businesses, and therefore we can afford lower markups on the products that we sell.

Thank you for shopping with us!

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Have a question for IWA Wine Accessories?
Customer Service Phone: 800-527-4072
30 days90 days12 monthsLifetime
Positive 100% 93% 97% 96%
Neutral 0% 7% 2% 2%
Negative 0% 0% 2% 2%
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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




IWA Wine Accessories Shipping Rates

Shipping Rates

We offer a choice of shipping methods and rates that depend on the size, amount and shipping destination of the order, as follows:

United States

  • FedEx Ground, 2-Day and Standard Overnite: we offer various classes of expedited service based on negotiated FedEx rates
  • USPS First Class and Priority Mail: we offer First Class and Priority Mail services based on USPS rates
  • LTL Common Carrier: For heavier items, we offer $95 flat-rate curbside service via various common carriers
  • Inside Delivery - National & California: for wine cabinets and wine furniture that require inside delivery, we offer in-home delivery service based on negotiated carrier rates 

International

  • FedEx International Economy: based on negotiated FedEx rates outside the US 
  • Priority Mail International: based on USPS rates outside the US

Listed below are shipping details for IWA Wine Accessories, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Expedited
Two-Day
One-Day
Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days 24 hours
  per Item $0.00 $0.00 $0.00 $0.00
  per Weight (lbs) $1.00 $2.00 $3.00 $4.00
  per Shipment $5.00 $5.00 $5.00 $5.00
Alaska and Hawaii Street ETA 3 - 7 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $4.00 --- --- ---
  per Shipment $50.00 --- --- ---
US Protectorates Street ETA 4 - 8 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $4.00 --- --- ---
  per Shipment $50.00 --- --- ---
Canada ETA 5 - 10 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $4.00 --- --- ---
  per Shipment $75.00 --- --- ---
Europe ETA 10 - 20 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $7.00 --- --- ---
  per Shipment $80.00 --- --- ---
Asia ETA 10 - 16 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $10.00 --- --- ---
  per Shipment $100.00 --- --- ---
Outside US, Eur., CA, Asia ETA 10 - 20 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $10.00 --- --- ---
  per Shipment $100.00 --- --- ---


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Shipping and Handling

We offer various shipping methods depending on the size and weight of the item, as follows:
  • FedEx/USPS - We offer various classes of service by FedEx and USPS for items that weigh less than 100lbs. Please note: for high-value merchandise, a signature may be required at the time of delivery.
  • Common Carrier - We ship most items that weigh between 100 - 300 lbs via common carriers. Common carriers generally deliver orders within a week from the time of shipment. Common carrier deliveries are to the curb; inside delivery is available for an additional charge.
  • White Glove Delivery - We offer White Glove service with inside delivery to a ground floor and setup for most items that weigh more than 300 lbs. Items shipped via White Glove generally are delivered within 2-3 weeks from the time of shipment.

In the Event of Freight Damage

You are responsible for inspecting both the packaging and the merchandise at the time of delivery.

  • Orders shipped via home delivery or common carrier: in the event that your order arrives with damage, you must describe the condition of the packaging and the merchandise on the bill of lading.
  • Orders shipped via FedEx or USPS: If your order arrives with damage, you must report the damage within seven (7) days of receipt.

Failure to follow these instructions may result in a denied insurance claim and/or billings for nonrefundable freight charges.

In the event of freight damage, the freight company has, at its discretion, the right to repair or replace the damaged item, provided that the item is in "€œas new"€ condition after the repair.

Privacy and Security

Privacy Policy

Copyright Notice

All of the content on our websites and in our brochures are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by International Wine Accessories™ or one of its affiliates.  The content on our websites and in our brochures are intended solely for personal, noncommercial use by the users of our site. You may download, copy, print and store selected portions of our content provided you 1. use these copies of the content for your own personal, non-commercial use, 2. do not copy or post the content on any network computer or broadcast the content in any media, and 3. do not modify or alter the content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded or copied materials is transferred to you as a result of any such downloading or copying. International Wine Accessories reserves complete title and full intellectual property rights in any content you download from our websites or copy from our brochures.

Accuracy of Information

From time to time there may be information on our websites or in our brochures that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

Accuracy of Colors

We have endeavored to photograph and display the colors of our products as accurately as possible. However, the products that we offer may have variations in color and shade, and we cannot guarantee that the images shown on our websites or in our brochures will match your item.

Disclaimer

This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that International Wine Accessories shall not be liable for any damages of any kind related to your use of this site.

Our Commitment to Privacy

Your privacy and the protection of your personal and financial information is important to us. We use the information that we collect on our site to provide you with superior shopping and customer service. If you place an order with us, your information will be processed in an accurate, secure and timely manner.

When you place an order with us, you will be asked to provide both contact and financial information. We will use the contact information to ship your order to you, contact you about any issue involving your order, and occasionally send you information about our company and our products. We will use the financial information solely to bill you for merchandise purchased on our site - we will never disclose your personal information to third parties, except where required by law or in order to provide you with a requested service.

International Wine Accessories is the sole owner of the information collected on this site. We will not sell, share or rent this information to others for purposes of solicitation. You will not receive unsolicited email from other companies or individuals as a result of shopping with us.

International Wine Accessories reserves the right to use customer contact information for the purpose of providing customers with company information.


Tax Information

Sales Tax

We collect sales tax on deliveries to California and Texas, where our employees are located.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

30-Day Return Policy

30-Day Return Policy

If you are not completely satisfied with your purchase, you may return it within 30 days for an exchange, refund or credit, except as noted below:
  • Stock Items: Merchandise must be returned in new condition and in original packaging. Unless the wrong item was shipped, outbound shipping charges are not refundable. Please note that outbound shipping charges will be assessed and deducted from returned orders that originally shipped with "free shipping."
  • Wine Cellars, Cabinets, Coolers, Cooling Units, Racks and Furniture: Same as above, except that returns are subject to a 25% restocking fee.  Please note that sales of Avanti wine coolers are final and cannot be returned.
  • Custom and Food Items: Sales of custom items, including items that are stained or personalized, and sales of food items are final and cannot be returned.
All returned merchandise must include a return authorization number issued by IWA.  To initiate a cancellation or return, please call Customer Service at 1-800-527-4072. Once a return authorization number has been generated, returns should be shipped to the following address with the Return Authorization number clearly marked on the packaging.
International Wine Accessories

Attn: IWA Returns

1445 N. McDowell Blvd.

Petaluma, CA 94954

Gift Wrap

Gift Wrapping Service

During the checkout process, you can add gift-wrapping for most items that we sell. We will wrap each item with matching paper and bow, and add a personalized gift card if you select a gift message (no charge). We also can ship the wrapping paper, bow and a blank gift card to you, if you prefer to wrap the item yourself.

Gift Message

Gift Message Service

All gift messages are free! You can add a gift message for each item in your order. If you select our gift-wrapping option, we will print your message on a gift card. Otherwise, we'll include your message on the packing slip.

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