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Christmas Treasures is based in Blue River Oregon on the McKenzie River, Christmas Treasures is richly decorated with an assortment of ornaments, collectibles and accessories.  Home to the World's Tallest Lighted Christmas Tree.

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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.



Christmas Treasures, Inc. Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shiping & handling cost will be listed under Order Summary

Shipping Policies

Unless noted otherwise in the ordering pipeline, Christmas Treasures, Inc. ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

Privacy Statement

Christmas Treasures

  • Our Promise

    At Christmas Treasures, we take great pride in our relationships with our customers and pledge to maintain your privacy while visiting our site. Personal information voluntarily submitted by visitors to our site, such as name, address, billing information and shopping preferences, is never shared with a third party.

  • Your information is safe with us!

    All personal information is encrypted on a separate server.  That means we will guarantee your protection against any liability if unauthorized charges are made to your card as a result of shopping at Christmas Treasures. Simply stated, you are guaranteed a safe and secure transaction every time you shop with us.

  • In summary

    We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Christmas Treasures possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

  • Your consent

    By using our Web site, you consent to the collection and use of this information by Christmas Treasures. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

  • Tell us what you think

    Christmas Treasures welcomes your questions and comments about privacy.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Christmas Treasures, Inc. through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Christmas Treasures, Inc. may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Christmas Treasures, Inc. through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Returns and Exchanges Policy

               

This Cancellations, Returns and Exchanges Policy was last modified on January 04, 2014.
   

Order Cancellations
 Should you decide to cancel an order for items on pre-order or after your order has been placed please email us by clicking here Just let us know your order number and name and we will cancel the order out of our system for you.

If your order has already shipped please note you will be refunded for the cost of the product only you will be responsible for return shipping charges to get the product returned back to Christmas Treasures.  It may also be subject to a restocking fee. Please see Returns and Exchanges below.

Customers that received free ground shipping on their order, and need to return or exchange an item are responsible for all shipping costs during that process. If you return any portion of an order that used free shipping for a refund, we may at our discretion charge you the original shipping and handling charge.
 

Returns and Exchanges
     Please confirm the items arrived safely and intact right away upon delivery from UPS or USPS.  All claims for damaged items must be filed within 7 days of receipt of your order. Please keep all packing material and the box merchandise was shipped in for inspection in the result of product damage; failure to do so can result in a rejected claim or refund. You must email for return or exchange authorization to start the return or exchange process.  
     
     Please email us by clicking here  with a copy of the original order. Returns and exchanges can be accepted for up to 30 days.
Item(s) must be returned within 30 days after you receive them. ALL returns must first be authorized by           Christmas Treasures, via e-mail. After you receive approval from Christmas       Treasures to return the item, you must ship the item back to Christmas Treasures within 7 days from the day we issue you the return approval via email.    

   

Item must be in new condition, unused, in it's original packaging, item must be in re-saleable condition.  Christmas Treasures reserves the right to refuse return of any item      that is missing any part of its original packaging, appears to be used, altered, or damaged, or is in any way considered to no longer be in re-saleable condition.          

Customer is responsible for all shipping and handling fees back to Christmas Treasures including insurance in the event that the package is lost in transit.
     
     Product(s) returned through no fault of Christmas Treasures will be subject to a 15% restocking fee if a cash or credit refund is needed. A full refund of the original purchase price can only be issued as in store credit.  All returns must be shipped prepaid and goods must be in resellable condition and include all original packaging, no tears or missing pieces. Please fill all voids with packing material where needed. You are responsible for all shipping cost back to Christmas Treasures in the event of a return or exchange.  You are also responsible for the exchanged item shipping cost back to you in the event of exchange.
     
     
     
Gift Items
     Gift items can be held for exchange beyond the 30 day grace period.
 
         

International Customers
     International customers, please note that there are no warranties offered on any items that are electrical, lighted, or battery operated, when these items are shipped       Internationally.  When placing an international order, you are agreeing to accept these items.  Please understand that we make an extra effort to check product quality      before we ship to any International address.  All International orders are insured.  If your package is lost or damaged, please notify Christmas Treasures immediately,         following the instructions above, and we will make an insurance claim.  You will receive a refund after we have been issued a credit.  Shipping costs are non-refundable, as they are costs incurred.

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