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About IslandSurf 

At IslandSurf, we're committed to serving each customer above all else with friendly, 'Island-style' service.

IslandSurf Values

-Focus on serving our customers....Be attentive, friendly and fair
-Listen... Seek input from our customers, staff
and vendors on how to better serve
-Seek continuous improvement... Adapt and change constantly

Have a question for IslandSurf?
30 days90 days12 monthsLifetime
Positive 95% 95% 98% 97%
Neutral 4% 1% 1% 1%
Negative 2% 4% 1% 2%

We have a 30-day return policy as long as the items are unworn and in resalable condition. We will be more than happy to process an exchange or refund for you. 

For refund only:

If you would like to return your item for a REFUND and not receive another item in exchange, please go to "Your Account" then "Your Orders" locate the order with Islandsurf, click "Return or Replace Items"  select the item(s) you would like to return for refund and "Submit return request". The refund will be issued to the credit card on file. Expect your refund processed within 3-5 business days from the date we receive the item(s). 

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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

IslandSurf Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

IslandSurf orders ship on normal business days. 

Although 95% of all IslandSurf orders ship within 24 business hours of your order, please allow 1-2 business day for order processing.

IslandSurf.com utilizes both USPS and UPS. Although not listed as an option on the shipping page, if you choose Standard, your shipping method (USPS or UPS) will be determined by your address.

We are happy to support our overseas troops by offering shipping to APO/FPO boxes. Orders are shipped via USPS Priority Mail (US Postal Service) which normally takes 7-10 business days for delivery although we do allow up to one month for delivery as there may be delays depending on the address of delivery. USPS tracking is not available for APO/FPO deliveries.

Some orders may require a signature upon delivery depending on the local UPS centers guidelines. Many times packages will not be left at the doorway of apartments, townhouses or busy neighborhoods. If this is going to be an inconvenience for you or delay your shipment for any reason you may want to consider having your package shipped to your place of employment.

Islandsurf shipping carriers observe National Holidays which may apply a minimal delay on your package.

Privacy and Security

Privacy Policy

Tax Information

  • Sales Tax will apply and will depend on your shipping address.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Womens Sizing Chart

Mens Sizing Chart

Kids Sizing Chart

Vibram FiveFingers Size Chart


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