At IslandSurf, we're committed to serving each customer above all else with friendly, 'Island-style' service.
-Focus on serving our customers....Be attentive, friendly and fair
-Listen... Seek input from our customers, staff
and vendors on how to better serve
-Seek continuous improvement... Adapt and change constantly
Purchased as a gift for my wife. She is a nurse and takes it to and from the hospital daily. She loves the design.
By James Goines on February 23, 2018.
By Amazon Customer on February 22, 2018.
I ordered 2 Capri Blue "7 oz" Signature Hand Cream Volcano. 1) These hand creams are only "6 oz" 2) One of the hand cream bottles arrived ... I ordered 2 Capri Blue "7 oz" Signature Hand Cream Volcano. 1) These hand creams are only "6 oz" 2) One of the hand cream bottles arrived "damaged". The pump lid was not secured tightly and the lotion oozed out making a mess. (this was to be a gift). Don't think this open-lotion-mess can be mailed back. So I'd like you to send me a replacement. Also why is it adv as 7 oz and it is only 6 oz. Read more Read less
By R.A.Coop on February 21, 2018.
Smooth purchase. Excellent gift.
By Scott Spear on February 21, 2018.
Had it a week, someone stole it. It was me, I loved my hat.
By Fred on February 20, 2018.
By template-rater on template-date.
Message from Amazon: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
|30 days||90 days||12 months||Lifetime|
We have a 30-day return policy as long as the items are unworn and in resalable condition. We will be more than happy to process an exchange or refund for you.
For refund only:
If you would like to return your item for a REFUND and not receive another item in exchange, please go to "Your Account" then "Your Orders" locate the order with Islandsurf, click "Return or Replace Items" select the item(s) you would like to return for refund and "Submit return request". The refund will be issued to the credit card on file. Expect your refund processed within 3-5 business days from the date we receive the item(s).
IslandSurf Shipping Rates
Shipping rates depend on the selected shipping speed and weight/size of the items.
To determine the applicable shipping rate for items in your Cart:
- Select Proceed to Checkout
- Select or add your shipping address
- Select a shipping speed and select Continue
- Select a payment method and select Continue
The total shipping & handling cost will be listed under Order Summary
IslandSurf orders ship on normal business days.
Although 95% of all IslandSurf orders ship within 24 business hours of your order, please allow 1-2 business day for order processing.
IslandSurf.com utilizes both USPS and UPS. Although not listed as an option on the shipping page, if you choose Standard, your shipping method (USPS or UPS) will be determined by your address.
We are happy to support our overseas troops by offering shipping to APO/FPO boxes. Orders are shipped via USPS Priority Mail (US Postal Service) which normally takes 7-10 business days for delivery although we do allow up to one month for delivery as there may be delays depending on the address of delivery. USPS tracking is not available for APO/FPO deliveries.
Some orders may require a signature upon delivery depending on the local UPS centers guidelines. Many times packages will not be left at the doorway of apartments, townhouses or busy neighborhoods. If this is going to be an inconvenience for you or delay your shipment for any reason you may want to consider having your package shipped to your place of employment.
Islandsurf shipping carriers observe National Holidays which may apply a minimal delay on your package.
Privacy and Security
- Sales Tax will apply and will depend on your shipping address.