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Cables4computer.com is a distributor and retailer of computer cables and computer accessories. Whether you are a govt. organization or Business looking for standard computer cables or wanting to engineer complex OEM cables, Cables4Computer can help, engineer the cable and build it in ISO 9001 certified factory. Cables4computer.com was established in 2002 to serve the needs of computer users, and today we are among one of the industry's top computer cable provider. But our success has been built...

Cables4computer.com is a distributor and retailer of computer cables and computer accessories. Whether you are a govt. organization or Business looking for standard computer cables or wanting to engineer complex OEM cables, Cables4Computer can help, engineer the cable and build it in ISO 9001 certified factory. Cables4computer.com was established in 2002 to serve the needs of computer users, and today we are among one of the industry's top computer cable provider. But our success has been built on a simple principle: Provide the best quality products at most competitive price. Treat every customer and order as if they are the most precious jewel we will ever have. From the beginning, our top priorities focus on to provide unmatched customer service.

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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


cables4computer Shipping Rates

Returns & Refunds

1. Returning/Exchanging:

  Any return must have a authorized RMA number before shipping back the product. In case of DOA, please contact us for RMA number. Please do not return a product until you receive the Return Authorization (RA#) and instructions from us, as the product may not be traceable  if returned without an RA#. Each order and product may be returned to different warehouses, so returning the products without initiating an RA may lead to product being sent to the wrong place. In such case no refund will be issued. All returns must be in original condition with original packaging. Unit must be shipped with outer box if any to avoid damage to original packaging box of the unit.


2. Time allowed for Returns:

   If you need to return a product for any reason, you can initiate the RMA request for return within 14 days of receipt. Requesting RMA does not guarantee the return as other condition as described may apply. Returning for reason "no longer wanted" is not entertained. Once RMA number has been issued product must be shipped back within 7 days of issuing RMA number. For any reason the product is not returned within 7 days,  another RMA number should be requested. The item should be returned within 15 day of issuing the RMA . After 15 days you will need to contact the Manufacturer directly for Warranty Repair.


3. Condition of Returns:

    In order to make a return, the product must be unopened, in NEW condition, with the ORIGINAL BOX, all   the Accessories, Paperwork and Packing Materials intact, exactly as you received it. Once an item has been opened it can no longer be returned for resale. All products sold are supported by the OEM or manufacturer. In the unlikely event that a product is defective, please contact the customer support of the manufacturer to have it serviced under warranty. Returning an unopened package MAY be possible, but this comes with a restocking fee as well as the buyer covering all return freight charges, which will be outlined along with the RMA number once RA is initiated. There are no refunds issued on shipping. Please contact us at 1-408-263-5800 with any questions and additional information.

-Software purchased cannot be returned.

-To return an used or refurbished item, a RMA should be initiated within 7 days.

-New items can be returned within 30 days, provided they are in the same condition as shipped, with the Accessories, Paperwork and Packing Materials intact, exactly as you received it. Once the item is opened, it cannot be returned unless it is a DOA.

-Used item cannot be returned unless defective.

-Refurbished items will have 45 days defect warranty from us  after that no warranty is provided for the refurbished items.


4. Shipping & Handling Costs:

    If the return is due to our error, we will pay for shipping charges. If the return is for any reason other than a fault of our Company, shipping and handling charges will be your responsibility (both ways). If you do not like a product or no longer need it,  customer will be responsible for both way shipping.


5. Restocking Fees:

    If you decide to return a product because you changed your mind, no longer need the product, have buyer's remorse, found a cheaper seller, you don't like the product or the product doesn't fit your needs, a restocking fee will apply: 

- Any unopened item in original condition: We will refund 75% of the item's price.

- Any item that is not in its original condition, is damaged, or is missing parts or original packaging for reasons not due to our error: NO return is possible on this situation.


6. Refunds:

    Refunds can take 10-15 business days from the date the item returned was received by us or by our supplier.


7. Heavy products:

    Products which are heavy are usually shipped by truck on pallet, these products do not qualify for return, unless we shipped wrong item. Items once shipped must be accepted for delivery. Any return or refusal of shipment will attract 2 way shipping charges + 25%  to 30% restocking fee. Items heavier than 100 lb cannot be returned


8. Laptops:

    Laptops do not qualify for returns unless we shipped a wrong item or you received a defective item, in which case we will organize to get the product exchanged for the right item. In case of DOA, please contact us within 3 days to get laptop exchanged. If there is any other issue, we will resolve by tech support or exchanging the laptop. No exchange or return is possible after 14 days.




Inventory: Cables4computer stocks most items it sells. In addition to this we also uses multiple data feeds from our partner warehouses to update inventory on daily basis and we do are very best to manage accuracy of this information. We are not responsible for any SKU’s being assigned to other products, manufactures, descriptions or UPC codes. We reserve the right to cancel any order due to these inaccuracies or typogracial errors. Shipping: For additional shipping options (2nd Day, Overnight, Freight, APO, Alaska, Hawaii, etc) please call us at 1-408-263-5800. We would happy to assist you in anyway we can.

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Shipping Policies 

Cables4computer does not ship or will deliver on Saturday, Sunday or Holidays.  Due to shipping restrictions we cannot deliver to P.O. Boxes, or to APO or FPO addresses.  Standard Ground Shipping usually takes 3 to 10 business days to arrive, from the moment it ships, not counting the days until it ships. There can be delays in our purchasing department, waiting for our suppliers to confirm price and/or availability. Furthermore, once the order is processed, we don't control our suppliers so sometimes they ship immediately and sometimes they take some extra time to ship.

Some items may be too large or too heavy to be shipped by the method you have chosen, or to your chosen destination. Oversized and heavyweight items can not be shipped via UPS or FedEx. Some items (for example, 72U server Racks) can only be shipped by trucking companies. In these instances shipping prices are subject to increase, based upon size and weight. In any event, we will contact you to inform you about the shipping charges, and only ship your order upon approval. Most orders are shipped with in two to three business days. However, some orders may not ship quickly if we or our partner warehouses are out of stock. Special items are not guaranteed to ship in any specific time frame. If this rare event were to happen to your order we do keep you posted about the status and eta. If you contact us, we will give you an estimate to the best of our knowledge.

When placing orders online we only ship Ground.  If the unit ships with UPS or Fedex, deliveries will  require signature. If the unit ships by Motor Freight (Truck), the default shipment shipping charge is "Dock to Dock" to a Commercial Address.  If you need lift-gate (to lower products from truck to the floor), Residential delivery, Inside delivery, "White Glove" delivery, Call prior to shipment, or any other Optional service, you must CALL US BEFORE placing your order to obtain a shipping quote. If you do decide to avail any additional services by the delivery of heavy product by tracking company such as left gate, moving to inside location, you will be responsible for the payment for such services. If a delivery is made and the shipment is refused because an optional service was not purchased, you will be responsible for freight charges back and forth and re-stocking fees. We recommend not to refuse any shipment to avoid charges.

 

Tax Information 

Sales tax is not separately calculated and collected in connection with items ordered from Cables4computer through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Cables4computer may be subject to tax in California. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Cables4computer through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

Privacy and Security

Privacy Policy

How do we protect your information? 

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.  We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. Do we disclose any information to outside parties?  We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. 


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from cables4computer through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from cables4computer may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from cables4computer through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

Amazon A-to-Z Claims:

If an A-to-Z claim is filed through Amazon within 30 days of purchase then a partial refund may be issued. All refunds are subject to a RESTOCKING FEE of 20% of the FINAL SALE PRICE. This refund will only be issued if the item is returned in the original box with all original packaging materials, accessories, manuals, parts and after an inspection is deemed to be in complete working condition “New Open Box”.

Once the item has been received, processed and approved as a New Open Box return a partial refund with a 20% RESTOCKING FEE of the FINAL SALE PRICE will be issued excluding any shipping charges. There are NO REFUNDS issued on shipping.

If upon inspection the item being returned is deemed defective then it will be returned to the buyer with no refund being issued as it will still be under manufacturer warranty. If the return delivery is then refused by the buyer a partial refund with a RESTOCKING FEE of 50% of the FINAL SALE PRICE will be issued back to the buyer excluding any shipping fees. There are NO REFUNDS issued on shipping.


Please contact us at 1-408-263-5800 with any questions. 

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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