FUJI JAPAN


Thank you very much for visiting our page!

We are FUJI JAPAN, located in Japan and dedicated to providing you and your family with Japanese items of the highest quality.

We have been selling Japanese products for over 5 years across the globe, providing the best possible service to our highly valued customers.


Orders will be shipped directly from Japan, furthermore we guarantee, that all our products are 100% authentic.


We pack each order with the utmost care, to ensure, that your items reach you sa...

Thank you very much for visiting our page!

We are FUJI JAPAN, located in Japan and dedicated to providing you and your family with Japanese items of the highest quality.

We have been selling Japanese products for over 5 years across the globe, providing the best possible service to our highly valued customers.


Orders will be shipped directly from Japan, furthermore we guarantee, that all our products are 100% authentic.


We pack each order with the utmost care, to ensure, that your items reach you safe and sound.


Please allow us up to 4 days before shipping your item. You'll be notified, once your order has been shipped.

We would very much appreciate your feedback via amazon on whether you were pleased with our services. 
If you feel you have not received a 5-star-service please contact us and we'll do the best we can to ensure your satisfaction.


If you have any questions, please don't hesitate to contact us, we will be happy to help.



We hope you enjoy your shopping experience with us and our products and we hope, our service will exceed your expectation!

【Important notice】


We sell Japanese products or Japanese product versions. Hence our products usually come with Japanese-language instruction manuals and display of a Japanese language.

【Returns Policies】

The following requirement need to be fulfilled in order to receive a full refund:


- The item must be new and unopened (i.e. the product packing must still be sealed).


- Items must be returned including the original packing and all accessories


- Media items such as movies, music, video-games and software must be unopened and still in their plastic wrapping


- Shoes and clothes must be unworn


- The request for refund must be submitted within 30 days after the order has been delivered



【Partial Refunds & Restocking Fees】


Up to 50% of the items price will be refunded if: 

The item is damaged, missing parts, not in original condition, opened or has obvious signs of use, that are not due to an error on our side



【About Return Shipping】


If the reason for a return is due to an error on our side, we'll refund the return shipping costs.


If however the reason for a return is not on our side, the return shipping fees will have to be paid for by the customer.


The shipping cost which we spent on the initial shipping to you, can however not be refunded.

You can find out more about our return policy here:
Our return policy is created on the basis of Amazon. 
www.amazon.com/gp/help/customer/display.html/ref=hp_bc_nav?ie=UTF8&nodeId=901888

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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Shipping Policies

SHIPPING GENERAL


Free shipping : Air mail SAL or air package (NO tracking & No insured)
                        
                     Delivery time Around 2-3 weeks.

Standard : Air mail SAL or air package (tracking & No insured)
                        
                     Delivery time Around 2-3 weeks.

Expedited :  EMS  by JAPAN POST  
                            (tracking service,  FULL insured)
                   
                     Delivery time Around 4-7 business days .

We strongly recommend you to select
"Expedited" by EMS (Express Mail Service). EMS
provides a tracking number so that you" can check the
status of your order online. We will let you know a
tracking number once your item is shipped out. Also,
EMS has insurance and if your order have been lost or
damaged, you can claim for the loss/damage under
insurance.

Privacy and Security

Privacy Policy

FUJI JAPAN does not share your personal information with any other companies or individuals. We will not give away or sell your name,phone number,email,or physical address.


Tax Information

sales tax is not separately calculated and collected in connection with items ordered from FUJI JAPAN through the Amazon.com site unless explicitly indicated as such in the ordering process. Items ordered from FUJI JAPAN may be subject to tax in certain states,based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item,  including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from FIJI JAPAN through the Amazon.com Site,the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.


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