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Kingtoys is committed to providing each customer with the highest standard of customer service.
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Kingtoys accepts returns and tries to make it as easy for our customers as possible. Please follow and understand these guidelines when returning an item to Kingtoys.

1. Kingtoys must be notified within 10 days of order reciept before returning a product. Notify Kingtoys using the "Track Orders" interface on Amazon.com with your order number and reason for return.

1. Shipping cost will be deducted from the total refund and is not refundable.

2. Expedited shipping charges or any other shipping charges for the order are not refundable.

3. All items returned are subject to a 10% restocking fee.

 

To be eligible for a refund, you must return your item to me in the same condition you received it, and the return must be postmarked within 30 days of shipment. If the item you purchased is a software title, it can only be returned in cases of defect, damage or if the item was different than described. Please be as descriptive as possible regarding the problem with the merchandise.

As with the Amazon.com retail returns policy, there are no returns of 1) hazardous items that are gas-powered or contain flammable liquids and 2) computer laptops and desktops more than 30 days after delivery.              

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




Kingtoys Shipping Rates


Listed below are shipping details for Kingtoys, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Expedited
Two-Day
One-Day
Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days 24 hours
  per Item $0.00 $0.00 $0.00 $0.00
  per Weight (lbs) $0.50 $5.99 $5.99 $6.99
  per Shipment $5.99 $24.99 $34.99 $35.00
Continental US PO Box ETA 3 - 5 business days 1 - 3 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $0.50 $6.99 --- ---
  per Shipment $5.99 $26.99 --- ---
Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $3.99 $5.99 --- ---
  per Shipment $8.99 $29.99 --- ---
Alaska and Hawaii PO Box ETA 3 - 7 business days 1 - 3 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $3.99 $5.99 --- ---
  per Shipment $8.99 $29.99 --- ---
US Protectorates Street ETA 4 - 8 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $3.99 --- --- ---
  per Shipment $12.99 --- --- ---
US Protectorates PO Box ETA 4 - 8 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $3.99 --- --- ---
  per Shipment $12.99 --- --- ---
APO/FPO Street ETA 18 - 32 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $3.99 --- --- ---
  per Shipment $9.99 --- --- ---
APO/FPO PO Box ETA 18 - 32 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $3.99 --- --- ---
  per Shipment $12.99 --- --- ---
Canada ETA 5 - 10 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $5.99 --- --- ---
  per Shipment $29.00 --- --- ---
Europe ETA 10 - 20 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $7.99 --- --- ---
  per Shipment $30.99 --- --- ---
Asia ETA 10 - 16 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $7.99 --- --- ---
  per Shipment $36.99 --- --- ---
Outside US, Eur., CA, Asia ETA 10 - 20 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $7.99 --- --- ---
  per Shipment $37.99 --- --- ---


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies


Federal Express 5-Business Day Home Delivery is our standard shipping method for most continental US orders, unless stated in the item page. Expedited orders are shipped Federal Express 2 Day Express. Second Day service ships FedEx Standard Overnight.

All Standard service orders to US post office boxes, Hawaii, Alaska, APO/FPO, US Protectorates, Canada, Europe, Asia and other international destinations will be shipped USPS Priority.


Most Standard service orders are shipped within two business days. All Expedited/Second Day Services are shipped the next business day. All tracking numbers will be uploaded into the Amazon Order page for your convienience. All orders shipped FedEx can be tracked on Fedex.com. All orders shipped USPS will have delivery confirmation numbers.

Please contact us with any questions.

Privacy and Security

Privacy Policy

Kingtoys values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Kingtoys through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Kingtoys may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Kingtoys through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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