E-Z Test Pool Supplies

Family-owned since 1989, E-Z Test Pool Supplies has 3 retail stores in the Southern NH and Metro-Boston area, plus an extensive online store for all things pool related. We are your “go to” for swimming pool purchases and installations, along with maintenance and repairs for both residential and commercial swimming pools and hot tubs.

E-Z Test Pool Supplies was incorporated in 1989 by brothers Dave and Patrick O’Keefe and has been in business for over 30 years. Originally started out of their mo...

Family-owned since 1989, E-Z Test Pool Supplies has 3 retail stores in the Southern NH and Metro-Boston area, plus an extensive online store for all things pool related. We are your “go to” for swimming pool purchases and installations, along with maintenance and repairs for both residential and commercial swimming pools and hot tubs.

E-Z Test Pool Supplies was incorporated in 1989 by brothers Dave and Patrick O’Keefe and has been in business for over 30 years. Originally started out of their mother’s home in Lawrence, MA, it was founded as an “at home” water testing business, where pool water quality could be tested in the company van, using a laptop, while saving the customer a trip to the pool store.

Fast forward to today, our business has an online store, 3 retail locations, and the installation and maintenance branch of the company, D&P Pools. We truly believe in “customer first always” which is evident throughout our successful company history. Some of our very first commercial accounts are still with us today, some customers have had pools built at two different homes, and even in some cases we have done three pool liner changes for the same customer. It is safe to say that the business has come miles from where we started.

We are your trusted advisers who bring personalized pool service and products to the forefront. If you give us a chance to earn your business you'll be glad that you did.

Read more Read less
Have a question for E-Z Test Pool Supplies?
Customer Service Phone: 603-382-7010
30 days90 days12 monthsLifetime
Positive 89% 93% 95% 96%
Neutral 7% 3% 1% 1%
Negative 4% 4% 4% 3%
Count56186527853

Contact this seller Phone:603-382-7010


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


E-Z Test Pool Supplies Shipping Rates

Free shipping is for ground shipping only, and does not apply to next day, two day, or any other delivery method. 

General Shipping Policies

  • Most orders placed by 1:00 PM Eastern Time will ship the same day.
  • Most orders are shipped within 24 hours of placing them, when placed Monday through Thursday.
  • Most orders placed over the weekend will ship on Monday. 
  • We don't charge handling fees on orders, regardless of order total.
  • *Sales Tax is only charged on orders shipped to addresses within the State of Massachusetts, as we have a store in North Reading, Massachusetts, and MA State law requires us to collect tax in these instances. Orders to all other locations are Tax Free, as NH does not have a sales tax.

Returns and Restocking Fees

Returned freight orders will have actual freight charges deducted from the refund (this is typically 10-20% of the item purchase price). An RMA authorization number needs to be obtained from the Customer Service Department prior to sending your order back to us. Without this number we will not accept your package and it will be returned to you. Refused packages returned to us by the shipping company may be subject to a restocking fee.

Freight orders are delivered by a freight delivery company, typically in a tractor trailer, and are items that are larger and/or heavier than can ship via normal USPS/UPS/FedEx shipping, such as pool heaters, hot tubs, and heat pumps.

All other returns of products with a purchase price of $100 or greater will be subject to a 10% restocking fee.

Returns of opened items, regardless of purchase price, will be charged a restocking fee of 20% of the purchase price.

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

We offer free ground shipping and no handling fees on all orders, unless otherwise noted, to addresses in the Continental United States (Hawaii & Alaska excluded). Some items, such as robotic pool cleaners, will normally be delivered within 2 business days (not weekends), as they ship from our warehouses that are located throughout the country. Some additional exclusions may apply*. 

Returns and Restocking Fees

Returned freight orders will have actual freight charges deducted from the refund (this is typically 10-20% of the item purchase price). An RMA authorization number needs to be obtained from the Customer Service Department prior to sending your order back to us. Without this number we will not accept your package and it will be returned to you. Refused packages returned to us by the shipping company may be subject to a restocking fee.

Freight orders are delivered by a freight delivery company, typically in a tractor trailer, and are items that are larger and/or heavier than can ship via normal USPS/UPS/FedEx shipping, such as pool heaters, hot tubs, and heat pumps. 

All other returns of products with a purchase price of $100 or greater will be subject to a 10% restocking fee.

Returns of opened items, regardless of purchase price, will be charged a restocking fee of 20% of the purchase price.

Privacy and Security

Privacy Policy

We take your privacy seriously. Because we gather certain types of information about our users, we want to help you understand the terms and conditions surrounding the collection and use of that information. This privacy statement discloses the types of information we gather, how we use it, and how to correct or change it. These privacy practices apply to the website and related E-Z Test Pools, Inc. websites, pages, applications, and mobile applications (collectively, the "Site"), that you were viewing when you clicked through to this policy, which is operated directly by us or by our affiliated companies.

For each visitor to our Site, our web server automatically recognizes no information regarding the domain or email address except for information gathered utilizing Google Analytics. We collect the email addresses of those who communicate with us via email. These email addresses are used for internal review only. We use cookies to allow E-Z Test Pools, Inc. customers to log in to their account.

If you do not want to receive email from us in the future, please let us know by sending us email at the above address.

When you interact with our Site, for example by making a purchase or subscribing to an email list, we may collect information about you including but not limited to your name, address, telephone number, and email address.

We may share this information with our affiliated companies who are controlled by, who control or who are under common control with E-Z Test Pools, Inc.

We may use third parties to help us provide services and marketing to you, such as processing payments, fulfilling orders or designing website templates for your use. If personally identifiable information is provided to any of these third parties, we will require that such information be maintained by them in strictest confidence.

We use cookies to allow E-Z Test Pools, Inc. customers to login to their account. 

At times, you may be directed to third party websites. Our provision of a link to any other website or our provision of an application using a third party platform is for your convenience and does not signify our endorsement of such other website, platform or its contents. When you click on such a link or download and use such an application, you will leave our Site and go to another website. During this process, a third party may collect personally identifiable information from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this privacy policy do not apply to these outside websites or content, or to any collection of data after you click on a link to a third party. You will need to contact them to understand their privacy policies.

Our Site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide personal information through our Site. We do not knowingly collect information from children under thirteen (13) without parental consent. Visit the Federal Trade Commission website for more information about the Children's Online Privacy Protection Act (COPPA).

This privacy policy is subject to change. Please review it periodically. If we make changes to the policy, we will revise the "Last Updated" date at the top of this policy. Any changes to this policy will become effective when we post the revised policy on the Site. Your use of the Site following these changes means that you accept the revised policy.

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our Site.

If you feel that this Site is not following its stated information policy, you may contact us at the above addresses or phone numbers.

IF YOU, FOR YOURSELF OR ON BEHALF OF ONE OR MORE PERSONS YOU ARE REPRESENTING WITH RESPECT TO E-Z TEST POOLS, INC. SERVICES, DO NOT AGREE TO ANY OF THE FOREGOING TERMS, YOU MUST, FOR YOURSELF AND ON BEHALF ANY SUCH PERSON(S), DISCONTINUE THE REGISTRATION PROCESS, DISCONTINUE YOUR USE OF THE SERVICES, AND, IF YOU ARE ALREADY A MEMBER, CANCEL YOUR ACCOUNT. BEGINNING NOW, ANY CONTINUATION BY YOU IN USING THE SERVICES CONSTITUTES FOR YOU AND THOSE REPRESENTED BY YOU AN EXPRESS AFFIRMATION AND COMMITMENT TO BE (OR TO CONTINUE TO BE, AS APPLICABLE) LEGALLY BOUND BY AND TO COMPLY WITH ALL OF THESE TERMS.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from E-Z Test Pool Supplies through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from E-Z Test Pool Supplies may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from E-Z Test Pool Supplies through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

Q: How soon will my order ship? 
A: Most orders that are placed by 1pm Eastern Time, Monday through Friday, will ship that same day, but some might ship the next day. We do not ship on the weekends or on government holidays. Orders placed after 1pm Eastern Time on Friday, or on the weekend, will be shipped on Monday, unless Monday is a holiday, in which case the order will ship on Tuesday.

Q: Where does my order ship from? 
A: Most orders ship from our Plaistow, NH warehouse, just north of Boston. However, some orders may be shipped from a warehouse closer to our customers when they are more than 400 miles from our primary warehouse in NH.

Q: Do you charge a restocking fee?

A: Returned freight orders will have actual shipping charges deducted from the refund (this is typically 10-20% of the item purchase price). Freight orders are delivered by a freight delivery company, typically in a tractor trailer, and are items that are larger and/or heavier than can ship via normal USPS/UPS/FedEx shipping, such as pool heaters, hot tubs, and heat pumps. All other returns of products with a purchase price of $100 or greater will be subject to a 10% restocking fee. Returns of opened items, regardless of purchase price, will be charged a restocking fee of 20% of the purchase price.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Returns for freight orders

Returned freight orders will have actual freight charges deducted from the refund (this is typically 10-20% of the item purchase price). An RMA authorization number needs to be obtained from the Customer Service Department prior to sending your order back to us. Without this number we will not accept your package and it will be returned to you. Refused packages returned to us by the shipping company may be subject to a restocking fee.

Freight orders are delivered by a freight delivery company, typically in a tractor trailer, and are items that are larger and/or heavier than can ship via normal USPS/UPS/FedEx shipping, such as pool heaters, hot tubs, and heat pumps.

All other returns of products with a purchase price of $100 or greater will be subject to a 10% restocking fee.

Restocking Fees

Returns of unopened products with a purchase price of $100 or greater will be subject to a 10% restocking fee. Exceptions to this are items that are shipped via freight carries, in which case the actual shipping costs will be deducted from the refund. Those shipping costs run between 10% to 20% of the order total. 


Returns of opened items, regardless of purchase price, will be charged a restocking fee of 20% of the purchase price.


Leave seller feedbackTell us what you think about this page