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Returns are welcome. All returns MUST be received in the condition they were sent (i.e. new unopened items must be returned new and unopened). Returns must be sent within 30 days from when the order was received.

A restocking fee of up to 20% is charged on all returns, and shipping both ways is the responsibility of the buyer. As the majority of items we sell have free shipping, actual shipping costs (excluding materials) will be deducted from the refund.

We recommend using insurance and a trackable method of shipping for returns. We cannot be responsible for items that get lost in the mail on their way back to us.

To help protect our buyers, the actual item that was shipped must be the unit that is returned and not simply the same unit purchased elsewhere. Many of our items have discrete clear security stickers to ensure our buyers only get genuine products.

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A-to-z Guarantee

Place your merchant order through the Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

AZ Deals Direct Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Unless noted otherwise in the ordering pipeline, AZ Deals Direct ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

AZ Deals Direct values the privacy of your personal data.

Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from AZ Deals Direct through the Site unless explicitly indicated as such in the ordering process. Items ordered from AZ Deals Direct may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from AZ Deals Direct through the Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.


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