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Hyperay.usa is committed to providing each customer with the highest standard of customer service. You can call us through phone from 9:00 am to 6:00 am EST Monday to Friday. Or email us and all emails will be replied within 12 hours. 

iRulu Products' Limited One Year Warranty from manufacturer:

60 Day Money Back Guarantee
Within 2 months after delivery -We will kindly accept returns or a request for refund for the following reasons:
1.If the original buyer receives a defective item, we will issue a...
Hyperay.usa is committed to providing each customer with the highest standard of customer service. You can call us through phone from 9:00 am to 6:00 am EST Monday to Friday. Or email us and all emails will be replied within 12 hours. 

iRulu Products' Limited One Year Warranty from manufacturer:

60 Day Money Back Guarantee
Within 2 months after delivery -We will kindly accept returns or a request for refund for the following reasons:
1.If the original buyer receives a defective item, we will issue a full refund or exchange of equal or lesser value.
2.If the original buyer receives a wrong item, we will issue a refund or an exchange for the correct product.
3.For non-defective items, the original buyer will pay shipping back to us for an exchange or a refund.

*This warranty only applies within the United States; other fees may apply for international shipping. Limited one exchange allowed per order for defective products.

After 2 months but within one year of the original delivery- The original buyer will be responsible for replacement fees or product repair costs due to any issues incurred.
1. For a repair, 30% of the original price of the product will be charged as a processing fee.
2. For exchange for a brand new product, 50% of the original cost of the product will be charged as a processing fee.

*Only eligible to orders within the United States, extra fees may apply for international shipping. Limited one exchange allowed per order for defective products.

**We are not associated with Squaretrade** 

To issue a request or to contact customer service, please call 614-782-1629 One of our representatives will be happy to assist you.

We appreciate your interest and trust in our company. We have a very strict quality control system and extremely low defect rate. We value our customer service as the most important product of our company. Therefore, we offer a 60 day money back guarantee and one year limited warranty on all of our products.  


Other Products' Limited One Year Warranty from Hyperay.usa:

60 Day Money Back Guarantee
Within 2 months after delivery -We will kindly accept returns or a request for refund for the following reasons:
1. If the original buyer receives a defective item, we will issue a full refund or exchange of equal or lesser value.
2. If the original buyer receives a wrong item, we will issue a refund or an exchange for the correct product.
3. For non-defective items, the original buyer will pay shipping back to us for an exchange or a refund.

*This warranty only applies within the United States; other fees may apply for international shipping. Limited one exchange allowed per order for defective products.

After 2 months but within one year of the original delivery- The original buyer will be responsible for replacement fees or product repair costs due to any issues incurred.
1. For a repair, 30% of the original price of the product will be charged as a processing fee.
2. For exchange for a brand new product, 50% of the original cost of the product will be charged as a processing fee.

*Only eligible to orders within the United States, extra fees may apply for international shipping. Limited one exchange allowed per order for defective products.

**We are not associated with Squaretrade** 

We appreciate your interest and trust in our company. We have a very strict quality control system and extremely low defect rate. We value our customer service as the most important product of our company. Therefore, for any question, just feel free to contact us and we will do all that we can to offer you our best service.

All Products that damaged by customers is out of our warranty. 

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Contact this seller Phone:614-662-8068


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


hyperay.usa Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Unless noted otherwise in the ordering pipeline, hyperay.usa ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

hyperay.usa values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from hyperay.usa through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from hyperay.usa may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from hyperay.usa through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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