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A-to-z Guarantee

Place your merchant order through the Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

zitrades Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Shipping to: United States
Excludes: Alaska/Hawaii, US Protectorates, North America, Virgin Islands (U.S.)

Privacy and Security

Privacy Policy

Return Policy:
1. All returns/replacements require a Return Merchandise Authorization  (RMA). Please contact us to get a RMA number before shipping your items back. Items  returned without a "RMA" number would be ignored or delayed in processing. 
2. You may request a replacement for your purchase within the warranty of the order ship  date for either of the following two reasons: a. We sent the wrong item. b. The item  received is defective (including damaged in transit, incompatible issue, or book defect)  (Defective units returned will be tested before sending a replacement or refund. So  please be sure of what you said.) 

Refund policy:
1. You should expect to receive your refund within two weeks of giving your package to  the return shipper; however, in many cases you will receive a refund more quickly. We'll  notify you via e-mail of your refund once we've received and processed the returned item. 

2. Please note that all refund request must be made within 30 days of the purchase. We  will credit your account for your full payment and also cover the return shipping fee if  it is our product's qualiaty problem. Please kindly attach the receipt on your email. 3.  If it is buyer's mistakes for purchasing wrong, refund will be only 85% of the item  purchase price. You will be responsible for the shipping fee and we will charge 15% of  the item price as restocking fee.

Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from zitrades through the Site unless explicitly indicated as such in the ordering process. Items ordered from zitrades may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from zitrades through the Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Return Policy

 Return Policy:
1. All returns/replacements require a Return Merchandise Authorization  (RMA). Please contact us to get a RMA number before shipping your items back. Items  returned without a "RMA" number would be ignored or delayed in processing.
2. You may request a replacement for your purchase within the warranty of the order ship  date for either of the following two reasons: a. We sent the wrong item. b. The item  received is defective (including damaged in transit, incompatible issue, or book defect)  (Defective units returned will be tested before sending a replacement or refund. So  please be sure of what you said.)

Refund policy:
1. You should expect to receive your refund within two weeks of giving your package to  the return shipper; however, in many cases you will receive a refund more quickly. We'll  notify you via e-mail of your refund once we've received and processed the returned item.

2. Please note that all refund request must be made within 30 days of the purchase. We  will credit your account for your full payment and also cover the return shipping fee if  it is our product's qualiaty problem. Please kindly attach the receipt on your email. 3.  If it is buyer's mistakes for purchasing wrong, refund will be only 85% of the item  purchase price. You will be responsible for the shipping fee and we will charge 15% of  the item price as restocking fee.


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