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Outdoor Equipped is owned and operated by an Infantry veteran.  We believe that "Honor" is more than a word. It is a way of life and is the cornerstone of our family business. You will find this principle demonstrated in our exceptional and pro-active customer service, highest quality products and absolute fairness should you wish to return your purchase. We value your business. 

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RETURNS
You may return new, unopened, unused items with all manufacturer tags still attached by the manufacturer in the original condition within 30 days of delivery for a full refund subject to the stated terms below. Items should be returned in their original new and unaltered product packaging and manufacturer boxes by you, the buyer of the item. Third party returns from anyone other than the buyer will not be accepted.

OUR MISTAKE
 If we should make a mistake, we will provide you with a postage paid label to return the item to us at our expense and under the shipping method that we choose or authorize. Eligible returns will receive a refund of the full purchase price or substitution with the correct item (your choice) as well as a small refund of a portion of the purchase price as our tangible apology for our error. Refer to the Amazon return policy to determine return eligibility. 

IF YOU MAKE A MISTAKE OR CHANGE YOUR MIND
If we made no mistake (we sent exactly what was ordered by you) and you simply ordered the wrong item, size or the item is not to your liking or you just don't want it any longer; you are responsible for the cost of returning the item to us and the original price we paid to ship the item to you will be withheld from any refund you receive from us. Your return refund will also be subject to a restocking fee of up to 20% of the entire purchase price. Footwear returns must be sent back with the original box and packing materials. If a shoe box is written or returned in unusable or less-than-suitable-for-resale condition your return will also be debited a 20% restocking fee for our time and expense to acquire a replacement box with the correct markings.

REFUNDS
We will notify Amazon of the return and request that they effect their refund within 5 business days of eligible return receipt. You should expect to receive your refund within two weeks of giving your package to the return shipper on Domestic orders; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (5 business days), and the time it takes Amazon and your bank to process our refund request (5 to 10 business days).


For returns, please visit the Amazon returns center to initiate a return and then send your item back to:


Outdoor Equipped

307-A Unit 1 Raleigh St.

Wilmington, NC 28412


For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.



OutdoorEquipped Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shiping & handling cost will be listed under Order Summary

Shipping Policies

Unless noted otherwise in the ordering pipeline, OutdoorEquipped ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

We don't share your information with anyone ever, period!


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from OutdoorEquipped through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from OutdoorEquipped may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from OutdoorEquipped through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Returns and Refunds

RETURNS
You may return new, unopened, unused items with all manufacturer tags still attached by the manufacturer in the original condition within 30 days of delivery for a full refund subject to the stated terms below. Items should be returned in their original new and unaltered product packaging and manufacturer boxes by you, the buyer of the item. Third party returns from anyone other than the buyer will not be accepted.

OUR MISTAKE
 If we should make a mistake, we will provide you with a postage paid label to return the item to us at our expense and under the shipping method that we choose or authorize. Eligible returns will receive a refund of the full purchase price or substitution with the correct item (your choice) as well as a small refund of a portion of the purchase price as our tangible apology for our error. Refer to the Amazon return policy to determine return eligibility. 

IF YOU MAKE A MISTAKE OR CHANGE YOUR MIND
If we made no mistake (we sent exactly what was ordered by you) and you simply ordered the wrong item, size or the item is not to your liking or you just don't want it any longer; you are responsible for the cost of returning the item to us and the original price we paid to ship the item to you will be withheld from any refund you receive from us. Your return refund will also be subject to a restocking fee of up to 20% of the entire purchase price. Footwear returns must be sent back with the original box and packing materials. If a shoe box is written or returned in unusable or less-than-suitable-for-resale condition your return will also be debited a 20% restocking fee for our time and expense to acquire a replacement box with the correct markings.

REFUNDS
We will notify Amazon of the return and request that they effect their refund within 5 business days of eligible return receipt. You should expect to receive your refund within two weeks of giving your package to the return shipper on Domestic orders; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (5 business days), and the time it takes Amazon and your bank to process our refund request (5 to 10 business days).

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