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Guess Watches were introduced to the world in 1983. Consistent with the Guess image, the ever evolving watches appeal to young, fashion driven consumers around the globe. Constant attention to new ideas and designs keeps the brand fashion fresh.

Because of its vast range of styles and colorations, Guess Watches is viewed as a fashion accessory-not a commodity. This works well around the world, as tastes and fashion trends vary according to country.

Guess for women is fashion-trendy and chic; Gues...
Guess Watches were introduced to the world in 1983. Consistent with the Guess image, the ever evolving watches appeal to young, fashion driven consumers around the globe. Constant attention to new ideas and designs keeps the brand fashion fresh.

Because of its vast range of styles and colorations, Guess Watches is viewed as a fashion accessory-not a commodity. This works well around the world, as tastes and fashion trends vary according to country.

Guess for women is fashion-trendy and chic; Guess for men is inspired by technology, design, and materials. The sophisticated, upscale Guess Collection introduces luxury to the brand in both men's and women's watches. And this year, Guess Collection will unveil its new line of sterling silver jewelry.

Guess watches are now available in 12,000 retail locations in over 70 countries. You'll find the collection in Europe, Asia, Australia, North and South America, the Middle East and Africa.
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Have a question for GUESS WATCHES?
Customer Service Phone: 800-248-3775
30 days90 days12 monthsLifetime
Positive - - - 73%
Neutral - - - 4%
Negative - - - 23%
Count00056

We will accept the return of any item purchased on our web site provided:
·it has not been altered or tampered with in any way
·you include your web order receipt
·it is returned within 30 days of receipt of the order

If you received a damaged or defective item, please contact customer service/returns at:

guessinfo@guesswatches.com

We will issue you a full refund or replacement at no cost upon receipt of the damaged goods. Please allow 2 to 3 weeks to process the returns.

Please send all returns to the following address:
Guess Watches - Web Returns
145 Woodward Ave.
Norwalk, CT 06854-3738
For your protection, please use UPS or Insured Parcel Post for return shipment.

How long is the GUESS? watches warranty and what does it cover?

US. only

GUESS? watches are warranted for 10 years from date of purchase against all defects in material or workmanship. This warranty does not apply to normal wear and tear or abuse and excludes batteries, case, strap or bracelet; does not cover costs, parts or labor or defects or damage caused by any source other than Callanen International.

We do not recommend changing your own battery. If you would like your battery, case, crystal or strap replaced, please see the warranty repair coupon for additional charges. Any implied warranties are also limited to ten years from date of original purchase. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights, which vary, from state to state. In the event of a defect or malfunction within this period, it will be repaired or replaced, at our option provided that it is returned prepaid with a check or money order for $7.50 to cover the cost of handling and return postage (this is not a repair charge). Do not send cash. Never include a special watch band or any other articles of personal value in your shipment.

Contact this seller Phone:800-248-3775


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


GUESS WATCHES Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

FREE STANDARD SHIPPING ON ALL ORDERS.

SHIPPING TIME ESTIMATES
Q: When is my order shipped?
A: Orders placed during regular business hours (Monday through Friday, 8:00 a.m. to 4:00 p.m. EST) are typically processed and shipped within 24 hours. Once an order has processed, delivery time depends on the chosen shipping method.

SHIPPING TO P.O. BOXES
Q: Can I ship an order to a P.O. box?

No. We are sorry we are unable to process orders  to P.O., A.P.O., or F.P.O addresses.

SHIPPING TO FOREIGN ADDRESSES
Q: Can I ship an order to a foreign country?

A: At this time, GUESS WATCHES can only ship orders to addresses located within the 48 continental United States as well as Alaska and Hawaii.

Privacy and Security

Privacy Policy

Customer Information Policy

GUESS? WATCHES does not provide or sell online customer information to any outside companies or third parties.

 


Tax Information

GUESS WATCHES is required by law to charge sales tax for orders shipped to New York, Connecticut, Louisiana, Washington and Minnesota. Sales tax does not apply to orders shipped to addresses in other states.

Are GUESS? watches water resistant?

Yes! Water resistance levels are marked on case backs.

Markings - Example of usage:

Water resistant - Withstand splashes of water or rain; do not submerge
3 atm/30m/100 ft. - Rain, showering; do not submerge
5 atm/50m/165 ft. - Rain, showering, swimming
10atm/100m/330ft. - Rain, showering, swimming, sailing, snorkeling, recreational diving

Watches will withstand water resistance as long as the crystal, crown, push buttons, case and gaskets remain intact.

Care and safety: do not operate crown or buttons when watch is wet or submerged.

What is Indiglo night light?

Indiglo night-light is a patented lighting system that uniformly illuminates the entire watch dial for ease in telling time in low light conditions. It is simply activated by the push of a button. Battery life is inconsequentially effected. Only featured in analog and digital watches marked with "Indiglo " on the dial/display.

- Indiglo night-mode
Indiglo night-light feature illuminates for 3 seconds with a push of any button; only digital "Indiglo night-mode" marked watches.
- All day indiglo
Indiglo night-light and Indiglo night-mode digital watches only; high contrast digital display background for easy read, plus Indiglo night-mode feature.
- Turn n pull alarm with Indiglo night-light
Easy-set alarm (12-hour or hourly) with crown activated Indiglo night-light.
How long should a GUESS? watch battery last?
2 - 3 years.

Can I change the battery in my GUESS? watch or should I have a local jeweler do it?

Please do not change the battery yourself. Do not take your GUESS? watch to a local jeweler for a replacement battery.  Entrust your GUESS? watch to the customer service department listed below. This ensures quality repair of your GUESS? watch and avoids breakage or damage.

What do I do if I need a replacement leather strap or want a metal bracelet?

Most department stores and specialty stores in the U.S. sell GUESS? replacement genuine leather straps and stainless steel bracelets. If you are not able to find the strap/bracelet you are looking for, U.S. residents please call or write the customer service dept. Include information regarding type, size and color of strap or bracelet. Prices will vary based on material and construction.

Extra long leather straps are available in 18 & 20mm in limited grains and colors.

What do I do if the metal bracelet on the GUESS? watch I purchased is too large or too small?

If the metal bracelet watch is a gift, do not have the bracelet sized. The recipient should have the bracelet adjusted for their personal comfort.

Too large:
U.S. department stores and better specialty stores carrying GUESS? watches are equipped with bracelet adjustment tool kits.

Too short:
U.S. residents: send your watch to the repair dept. advising how many links to add. Or call/write customer service with the watch style number and number of links needed. 3 extra links will be provided free of charge; if more than 3 links are needed, additional charges will be incurred based on the specific bracelet.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Warranty Info

How long is the GUESS? watches warranty and what does it cover?

US. only

GUESS? watches are warranted for 10 years from date of purchase against all defects in material or workmanship. This warranty does not apply to normal wear and tear or abuse and excludes batteries, case, strap or bracelet; does not cover costs, parts or labor or defects or damage caused by any source other than Callanen International.

We do not recommend changing your own battery. If you would like your battery, case, crystal or strap replaced, please see the warranty repair coupon for additional charges. Any implied warranties are also limited to ten years from date of original purchase. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights, which vary, from state to state. In the event of a defect or malfunction within this period, it will be repaired or replaced, at our option provided that it is returned prepaid with a check or money order for $7.50 to cover the cost of handling and return postage (this is not a repair charge). Do not send cash. Never include a special watch band or any other articles of personal value in your shipment.

What is the GUESS? Watches return policy?

If you are unhappy with the timepiece you purchased on our website, we will gladly refund your money or ship you a replacement. If you would like to exchange the watch for a different model, please enclose the new model number along with a copy of your web order receipt. If there is a difference in price, your credit card with be charged/debited accordingly. Please also include your daytime telephone number and changes, if any, in the ship to address.

We will accept the return of any item purchased on our web site provided:
·it has not been altered or tampered with in any way
·you include your web order receipt
·it is returned within 30 days of receipt of the order

If you received a damaged or defective item, please contact customer service/returns at:

(800) 248-3775

We will issue you a full refund or replacement at no cost upon receipt of the damaged goods. Please allow 2 to 3 weeks to process the returns.

Please send all returns to the following address:

Guess Watches - Web Returns
145 Woodward Ave.
Norwalk, CT 06854-3738
For your protection, please use UPS or Insured Parcel Post for return shipment.


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