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About Etekcity

Etekcity is an international brand owner serving a wide customer base in home improvement, consumer electronics, and outdoor equipment. As a team, we are focused on delivering products and service purposed to build on the idea of better living through convenience, enhanced experiences, responsive customer care and affordability. 

Customer Service
 
30-day money-back guarantee for any reason 
If for ANY reason you are not fully satisfied with your purchase experience within 30 days, we...
About Etekcity

Etekcity is an international brand owner serving a wide customer base in home improvement, consumer electronics, and outdoor equipment. As a team, we are focused on delivering products and service purposed to build on the idea of better living through convenience, enhanced experiences, responsive customer care and affordability. 

Customer Service
 
30-day money-back guarantee for any reason 
If for ANY reason you are not fully satisfied with your purchase experience within 30 days, we are happy to help with a replacement or refund. 

1-year warranty for quality-related issues
If your product is has a manufacturer defect, we want to improve your experience by giving you a replacement or refund. For a minimum of 1 after the date of purchase, we promise to cover any manufacturer defects your product may have. For specific warranty terms, please refer to your product listing page or product operation manual. 

This warranty extends only to personal use and does not extend to any product that has been used for commercial use, rental use, or any other use in which the product is not intended for. 

This warranty DOES NOT apply to the following:
● Damage due to abuse, accident, alteration, misuse, tampering or vandalism
● Improper or inadequate maintenance
● Damage in return transit
● Unsupervised use by children under 18 years of age

We take care of all quality-related issues with a replacement or full refund.
 
Reminder: Be sure to use your product as directed.

Free user support
Not sure how to fully utilize your Etekcity product? 
Contact our world-class, friendly support team for quick solutions.
 
What if my product is defective?
If your product is deemed defective within the specified warranty period, simply return the defective part or unit in its original packaging with the following:

● Original copy of invoice
● Order confirmation
● Warranty ID Number

Contact us
Phone: 855-686-3835
Support Hours: Monday - Friday: 9:00 am - 5:00 pm PST

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Customer Service Phone: 855-686-3835
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Negative 1% 0% 0% 1%
Count3,33913,06061,850184,122

Contact this seller Phone:855-686-3835


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more



Etekcity Shipping Rates


Listed below are shipping details for Etekcity, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Free Economy
Standard
Continental US ETA 4 - 7 business days ---
  per Weight (lbs) $0.00 ---
Continental US Street ETA --- 3 - 5 business days
  per Item --- $0.00
  per Weight (lbs) --- $0.00
  per Shipment --- $0.00
Continental US PO Box ETA --- 3 - 5 business days
  per Item --- $0.00
  per Weight (lbs) --- $0.00
  per Shipment --- $0.00
Alaska and Hawaii Street ETA --- 3 - 7 business days
  per Item --- $8.99
  per Weight (lbs) --- $0.00
  per Shipment --- $12.99
Alaska and Hawaii PO Box ETA --- 3 - 7 business days
  per Item --- $8.99
  per Weight (lbs) --- $0.00
  per Shipment --- $12.99
US Protectorates Street ETA --- 4 - 8 business days
  per Item --- $8.99
  per Weight (lbs) --- $0.00
  per Shipment --- $12.99
US Protectorates PO Box ETA --- 4 - 8 business days
  per Item --- $8.99
  per Weight (lbs) --- $0.00
  per Shipment --- $12.99


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Unless noted otherwise in the ordering pipeline, Etekcity ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

Etekcity values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Etekcity through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Etekcity may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Etekcity through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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