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The Toy Giant Return Policy

RMA required for return.

1.Returns must be back in 7 working days.
2 All items must be new,Unless authorized.

3.Most items can be returned for 30 days

(Except) Consumer electronics.such as Digital camera's which must be returned with in 14 days.Items must be new in the box.If seal is broken
on the unit 25% restock fee.As we can no longer sell as new

Remote control items if they are open they can only be exchanged.For the same item, Such as RC cars helicopters etc.

Opened and or used items will be charged a restocking fee
Software,DVD's and Console games can not be returned if opened ,We will exchange for same title only.

Partial Refunds will be issued for the following items:
  • Popular items that are selling over retail will be refunded at retail.
  •  Items that are returned more than 30 days after delivery.
  • Any item that has obvious signs of use.
  • Any item not returned in the condition it was received.
  • If you pay for express shipping and there is a problem with the item,We only refund ground shipping costs.
  • Restock fee is minimum of 20% on opened items.
  • If you refuse a package,you will be billed for return shipping.We urge you not to refuse.It can take weeks for a item to make its way back to us.

Defective or faulty items will be exchanged for a new item long as item is still available.

We do not refund shipping charges unless it was a error on our part.
Except for express shipping this is not refundable.

Items not returned with everything 80%

Missing retail box "No Refund"


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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


The ToyGiant Shipping Rates


Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

"If you live in California, Nevada or Arizona Standard shipping is 2 days"

Please have your item ship to a place your at during the day, or make sure
You will be able to arrange to pick up your package from UPS or the post office
if needed. As they may not always leave packages with nobody home.

If you refuse a package the return shipping fee's will be deducted from
the credit of the item.

Standard shipping as you can see by the UPS transit map below is
maximum 5 business days Not including the day of your order or weekends
and holidays or Weather delays.


 


Privacy and Security

Privacy Policy



Tax Information

Items that ship to California will be charged sales tax.

Please contact us with any questions be sure to leave a number we can reach you at.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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