Treadmill Doctor Concierge Assembly Service
By Vern Cunningham on March 24, 2015.
Anthony from Treadmill Doctor was great. He contacted me in advance, was very flexible, and came literally one hour after I called on Saturday to tell him the t... Anthony from Treadmill Doctor was great. He contacted me in advance, was very flexible, and came literally one hour after I called on Saturday to tell him the treadmill had just arrived. He was very nice, efficient, and so far (1 week later) the treadmill works great! I would totally call them again. Read more Read less
By Sally K. Miller on February 28, 2015.
My treadmill was promptly delivered from Amazon on Dec. 19th. However, due to lack of performance of logistics by the ADL company, the treadmill sat in my foyer... My treadmill was promptly delivered from Amazon on Dec. 19th. However, due to lack of performance of logistics by the ADL company, the treadmill sat in my foyer until Friday Jan. 2. The tech called Friday morning and said he would be to my home at 4:00-4:30 yet did not arrive until 6:30. They did assemble the treadmill quickly. Read more Read less
By Kim S. on January 5, 2015.
All went well.
By Fr. Augustine, OP on December 29, 2014.
Contacted them after treadmill arrived to schedule installation. They claimed that we didn't answer to their initial email was never received.Technician called,... Contacted them after treadmill arrived to schedule installation. They claimed that we didn't answer to their initial email was never received.Technician called, started to explain that he was still in negotiations with the service provider, but would call for scheduling after the negotiations were settled.Never called back, didn't accept messages. Installed it myself and am waiting for the refund. Read more Read less
By Nicola on November 29, 2014.
By template-rater on template-date.
Message from Amazon: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
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Contact this seller Phone:888-362-1105
Treadmill Doctor Concierge Assembly Service Shipping Rates
Shipping rates depend on the selected shipping speed and weight/size of the items.
To determine the applicable shipping rate for items in your Cart:
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- Select a shipping speed and select Continue
- Select a payment method and select Continue
The total shipping & handling cost will be listed under Order Summary
Unless noted otherwise in the ordering pipeline, Treadmill Doctor Concierge Assembly Service ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.
Privacy and Security
TRUSTeTreadmill Doctor is a Participant in the TRUSTe Privacy Seal Program. TRUSTe is an independent organization whose mission is to advance privacy and trust in the networked world. This Web site has agreed to have its privacy practices monitored for compliance by TRUSTe.If you have questions or concerns regarding this policy, you should first contact us at firstname.lastname@example.org. If you do not receive acknowledgment of your inquiry, or if your inquiry has not been satisfactorily addressed, you should then contact Truste. This privacy statement describes how Treadmill Doctor collects and uses the personal information you provide on our Web site treadmilldoctor.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
No sales tax due to this being a Service.
Q. When will my Technician come to my home to assembly my piece of fitness equipment?
A. Usually, technicians are able to assembly your new fitness product with 48 to 72 hours of acceptance into your home.
Q. When my fitness equipment is delivered, where will it be placed until assembly?
A. Amazon.com's outstanding shipping policy is "over the threshold" meaning just inside your doorway.
Q. Can the Delivery Man take it into room of use?
A. Unfortunately, we do not have contact with the Shipping Company. You may ask if that is an option when the delivery person arrives, or when speaking to the Shipping Rep. when scheduling the delivery.
Q. What is included in the Concierge Assembly Service?
A. Purchasing the Treadmill Doctor Concierge Service will insure that your new fitness equipment is assembled by a properly trained fitness technician, and that if any problems were created in shipping, the problems will be addressed ASAP. Consumers also enjoy the ability to speak to a live person about any problems that occur with the machine, or questions concerning the assembly, etc. You also will enjoy that the Technician will take any debris away from the interior of your home but not off of the premises, in addition to an effortless installation of your new fitness equipment!
Will the Delivery Person set the equipment up?
The Concierge Service is a 2 step process. Â We have found that having a Certified Fitness Installer is better for the machine, as well as the customer! Â Our Technicians will assemble your equipment to manufacturer specifications quickly, and address any warranty or defects while in your home! Â
How long from the time of delivery until someone arrives to assemble my equipment?
Treadmill Doctor will have a Service Technician in your home within 48 hours of equipment acceptance from the delivery company! Â We even have some areas that offer Saturday assembly! Â We base this on a Monday thru Friday schedule, and on customersÂ availability.
Where should I send my tracking information?
Treadmill Doctors Concierge Service will send you an Introduction email, asking a few questions about your personal needs and wants regarding your new equipment. Please just respond to that email, and add any tracking information you may have received from Amazon.com.