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Casa.com (Quidsi Retail, an Amazon company)

Style & delight—delivered

Casa.com, the premier online destination for home, offers room-by-room solutions that turn your house into a haven. With a focus on form, function, comfort, and aesthetics, we curate the items that make your life, and your daily routine, easier and more beautiful.

Our ethos is simple. We think your home should be the truest reflection of you, and so we feature pieces—both practical and polished—that streamline your spaces, emphasize your style, and elevate your everyda...

Style & delight—delivered

Casa.com, the premier online destination for home, offers room-by-room solutions that turn your house into a haven. With a focus on form, function, comfort, and aesthetics, we curate the items that make your life, and your daily routine, easier and more beautiful.

Our ethos is simple. We think your home should be the truest reflection of you, and so we feature pieces—both practical and polished—that streamline your spaces, emphasize your style, and elevate your everyday. We believe that every item you introduce into your home should be designed with intention. That means that every item we choose to include in our selection represents the confluence of utility and style. From basics (towels, spatulas, and storage solutions) to special pieces like wall art, bar carts, and those amazing agate coasters you’ve wanted for ages, you can be confident that what you discover with us in the best of the best. Plus, with our lineup of iconic brands, boutique favorites, and latest up-and-comers, you’ll find both the classic pieces and trend-right designs you’re looking for (and have your heart set on).

Above all, we know that a well-appointed home isn’t just one that looks amazing. It’s full of solutions that keep life running smoothly. Whether your solution is a great espresso maker, vacuum, modular shelving unit, or hamper, we carefully choose the ones that meet your needs and wants. Because when one item can check both boxes, that’s a wonderful thing.

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Have a question for Casa.com (Quidsi Retail, an Amazon company)?
Customer Service Phone: 1-855-687-2272
30 days90 days12 monthsLifetime
Positive 67% 88% 90% 93%
Neutral 0% 0% 2% 2%
Negative 33% 12% 7% 4%
Count3491,6039,921

Return shipping is free, fast and easy! To return any item(s), simply call our Customer Care team at 1-855-OUR-CASA (1-855-687-2272). A friendly Customer Care team member will take care of the details and email you a prepaid, printable UPS return shipping label to apply to your package.

You may then return your package to a UPS driver or drop it off at any UPS drop-off location. Once your return is received at our processing center, you will receive a full refund, along with an email confirmation.

Contact this seller Phone:1-855-687-2272


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Casa.com (Quidsi Retail, an Amazon company) Shipping Rates


Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Shipping

The following orders may result in delayed shipping:

    Incorrect shipping address
    Shipping address does not match billing address
    Payment delay or issue
    Orders held because they contain a large quantity of a single item that would cause inventory depletion (note: this is an infrequent circumstance)
    UPS failure to deliver (e.g. severe weather conditions)

Tracking Your Order

When your order ships, you will receive an email with shipping and tracking information. You can use your tracking number on the carrier's website to trace your order. We also list your tracking number with your order detail; click the "Order Status" button when you log in to your account.

Finding Your Box

If the tracking information shows the order has been delivered, be sure to check everywhere - occasionally, carriers leave deliveries with neighbors, building managers, or places such as your porch, garage, or even behind bushes. If there is no tracking information or the tracking information shows the item was returned to us, please contact us by email or phone. We may have the wrong shipping address, the driver may have unsuccessfully attempted delivery, or the carrier may have lost it.

If You're Not Home

It's up to the driver's discretion whether to require a signature for delivery, drop the package off at your doorstep or to leave it with a building manager or doorman. If the driver believes it's best to obtain a signature, he or she will try a few times to secure one. When a package is returned "undeliverable", you should get a full refund unless it is determined that the order was improperly refused. Undeliverable orders will not be resent. You must place a new order to receive your items.

Products Arriving Together

Whenever possible, we will ship all of your products together in one box. However, if the order is large or needs to ship from more than one of our warehouse facilities, your packages may arrive separately. If your package will be arriving on different days ¨C this is rare ¨C it will be noted in your shopping cart. If you log in to your account and see more than one tracking number listed for your order, expect to receive separate packages. On the UPS website, you can also see the estimated delivery date for each package. Note that gift certificates are shipped separately.

Please note:We are currently unable to ship to P.O. boxes and international addresses.

Privacy and Security

Privacy Policy

We are extremely sensitive about your privacy concerns and the personal information you provide us. We are not in the business of renting or selling this information to others. As a general matter, we use and store this information simply to personalize and improve your user experience. We share information with 3rd parties (such as UPS, our warehouses, etc.) only as detailed in our Privacy Statement.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Casa.com (Quidsi Retail, an Amazon company) through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Casa.com (Quidsi Retail, an Amazon company) may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Casa.com (Quidsi Retail, an Amazon company) through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.


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