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About Us

We stock the latest in footwear from the best manufacturers in the business. We strive to keep our styles up to date and make sure to have something for everyone.

Our goal at SoleConnect is to make sure that each and every customer feels that his or her experience at our store was convenient, fair and honest.

Have a question for SoleConnect?
30 days90 days12 monthsLifetime
Positive 87% 92% 95% 97%
Neutral 2% 1% 1% 1%
Negative 10% 6% 3% 2%
Count1244173,64238,930

Return Policy

  • We offer a 30 Day Return policy.
  • We provide low cost, easy returns.
  • We will issue a refund as long as the item has not been worn outside or shows any wear
  • Please place the shoebox inside another box to avoid damaging the original packaging. Otherwise, a $10 re-stocking fee will apply if the appropriate original packaging is not included
  • All refused packages will be subject to a $10 fee
  • Make sure to include a copy of this invoice in your return with a brief note explaining your return.
  • Customer is responsible for purchasing delivery confirmation for the item that is being returned. Sole Connect is not responsible for lost shoes
  • We will refund your purchase price. We do not refund or reimburse any shipping expenses
  • If you would like to exchange your order we ask that you return it for a refund, and then reorder the correct size.
  • If we have made error with your order, please contact us prior to returning so we can determine the best way to handle your specific situation.

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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


SoleConnect Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Orders are generally shipped on the same day they are received, (if they are received by noon MST). All other orders are shipped the next business day.

Privacy and Security

Privacy Policy

SoleConnect values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from SoleConnect through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from SoleConnect may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from SoleConnect through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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