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Northern Tool + Equipment Company is a multi-channel supplier of high quality products to do-it-yourselfers and businesses including automotive shops, grounds maintenance professionals, contractors, and more for over 30 years. Northern is your ultimate resource for generators, small engines, pressure washers, hand, air, and power tools, hydraulics, pumps, trailer parts, seasonal equipment, automotive supplies, NorTrac tractors, and much more!

For questions regarding products, order delivery, or...

Northern Tool + Equipment Company is a multi-channel supplier of high quality products to do-it-yourselfers and businesses including automotive shops, grounds maintenance professionals, contractors, and more for over 30 years. Northern is your ultimate resource for generators, small engines, pressure washers, hand, air, and power tools, hydraulics, pumps, trailer parts, seasonal equipment, automotive supplies, NorTrac tractors, and much more!

For questions regarding products, order delivery, or returns, please contact Northern Tool + Equipment through Amazon's messaging system.

    For questions about a charge that's been made to your credit card, please contact Amazon.com.

    For questions about how to place an order, please visit Amazon.com's Help department.

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    Have a question for Northern Tool + Equipment?
    Customer Service Phone: 1-800-222-5381
    30 days90 days12 monthsLifetime
    Positive 89% 90% 91% 90%
    Neutral 4% 4% 3% 4%
    Negative 7% 6% 6% 6%
    Count5031,5196,23251,487

    Before returning merchandise, please note the following:

    • Goods must be returned within 30 days of receipt for refund or exchange.
    • Items must be unused or defective to be returned.
    • A 15% restocking fee may apply to returned merchandise.
    • C.O.D. returns will not be accepted.
    • Gas-powered items cannot be returned if gassed or oiled. In addition, go-karts, mini-bikes, scooters, night vision, and some winches are non-returnable.
    • Factory shipped items cannot be returned.
    • Returns cannot be accepted for some items which state non-returnable in the item description
    • Original shipping charges and return shipping charges are non-refundable for items being returned as detailed in Amazon's return policies.
    • If your merchandise arrived damaged, call the carrier that delivered your package within 24 hours of receipt.
    • Use the original box or a sturdy substitute to ship items.

    You must have a Return Authorization number to return merchandise; please call customer service (800-222-5381), 8:00 a.m. to 5:00 p.m. CST, or e-mail us to obtain one. Simply write this number on the return label located on the front of the packing slip.

    Thank you. If you have any questions, please call us at (800) 222-5381, 8:00 a.m. to 5:00 p.m. CST, or e-mail us.

    Accuracy & Content

    Northern is working hard to ensure that the information provided on the Amazon site or in any Northern advertisement is accurate and up-to-date but due to the risk that the information may be compromised by software or procedural errors, Northern does not guarantee the accuracy or completeness of the information provided on this site or in any Northern advertisement. Northern reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. Photos may vary. Pricing and shipping & handling rates are subject to change without notice. We apologize for any inconvenience this may cause you.

    Northern does not warrant the accuracy, integrity or completeness of the content provided in this Website or in any Northern advertisement, including any advice or other similar information obtained by you from us though this Website or in any Northern advertisement. Northern makes no representation that the content provided in this Website or in any Northern advertisement is applicable or appropriate for use in locations outside the United States.

    For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




    Northern Tool + Equipment Shipping Rates


    Listed below are shipping details for Northern Tool + Equipment, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Continental US Street ETA 3 - 5 business days
      per Item $0.00
      per Weight (lbs) $0.46
      per Shipment $4.74


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

    Shipping Policies

    Ship to Locations

    Northern ships to the 48 Contiguous United States only unless otherwise specified. 

    We apologize for any inconvenience but at this time we cannot ship to PO Boxes, APO/FPO Boxes, Alaska, Hawaii or any US protectorates.

    Shipping Methods

    All Items will be shipped UPS ground or standard truck freight and tracking will be provided for your convenience when available.  Some items cannot be shipped via UPS due to size, weight and hazardous materials restrictions. 

    Shipping prices included in the item purchase are for standard UPS or freight services and do not include specialized services such as lift gate services or white glove deliveries.  All specialized or add-on shipping services, including lift gates, inside delivery or any other non-standard delivery service are paid for by the buyer and are not included in the advertised delivery charge at the time of purchase.

    All truck freight shipments require a customer contact telephone number prior to the order being released for delivery. freight carrier will contact you via telephone to make a delivery appointment.  

    Customers are responsible to unload truck freight shipments. An optional lift-gate is an add-on service which lowers the product to the ground and is available for an additional charge from the freight carrier. Lift-gate rates vary depending on the carrier.  If you would like to add this additional service, please contact us by email.

    Shipping Times

    Most items will state on the product page when they are expected to ship.  Many of our products will ship within 2 business days of ordering (M-F, excludes holidays).  Presale, Back-ordered items and items shipped directly from the manufacturer have variable shipping time frames.  Please reference the actual product page for delivery time estimates such as "Usually ships in 1 to 2 weeks" on products that are shipped directly from the manufacturer. 

    Expedited shipping isn't available for ship from manufacturer products. 

    Please direct any further questions to our customer care department through the Amazon message system.

    Privacy and Security

    Privacy Policy

    We take the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.

    We do not share customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (for example, shipping your products to you or notifying you of problems/updates with your order), or we are legally required to do so.

    We are happy to provide further details of our privacy policies. For more information, e-mail us at internetcs@NorthernTool.com.


    Tax Information

    Northern currently collects sales tax on purchases shipped to Alabama, Colorado, Florida, Georgia, Iowa, Kansas, Louisiana, Minnesota, Mississippi, Missouri, Nebraska, North Carolina, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Virginia and Wisconsin.  If you have a valid tax-exemption claim, you must send us a properly completed exemption certificate before ordering.


    A-to-z Guarantee

    Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

    Frequently Asked Questions
     
     Q:Will you ship to a PO box or APO/FPO mailbox? 
     A:We sincerely apologize for the inconvenience but we do not ship to a PO box or an APO/FPO mailbox. Our default carrier is UPS and therefore we must have a physical address. 

    Q:Why are you charging me tax? 
     A:We have a physical prescence in several states which creates tax nexus. Under state and federal law we are required to charge tax on all purchases shipped to these states regardless of where it is shipped from within the US. We state tax information in our policies to ensure that buyers can make an informed purchase decision.

     Q:Why haven't you responded to my email? 
     A:We work hard to quickly answer your question in a timely manner. Our offices and warehouses are open weekdays 8-4 CST to answer any question you may have. Please note that we are closed on weekends and holidays. 

    Q:Will you ship USPS Priority Mail or USPS Priority Flat Rate by request? 
     A:We apologize but we currently only ship using UPS ground of Freight truck.

    Q:When will my item ship? 
     A:We will ship your item M-F through UPS and your item will leave our shipping facility within 3 business days unless otherwise noted in the listing. We have daily package pickups which occur each weekday. Please note that UPS does not pick up packages from us on Saturdays, Sunday and holidays. 

    Q:Will you ship out my item on a weekend or holiday? 
     A:Our warehouses do not ship on weekends and we do not offer Saturday, Sunday or holiday delivery. Please add an additional 1-2 business days to orders placed on a holiday or weekend.

    Q:When will I receive my item? 
      A:Items shipped from our warehouses can vary from 3-9 business days. Factory shipped items will vary from 6-28 business days. You can find more information about shipping times on the individual product description.

    Q:Can I pick it up an item from you? 
     A:We apologize for the inconvenience but we are not set up to offer local pick up for any items at this time. We hope that you understand.

    Q:Do you Ship to Alaska, Hawaii Or Puerto Rico? 
     A:We apologize for the inconvenience but we are unable to ship any of our items outside of the lower 48 contiguous United Sates. 

    Accuracy & Content

    Northern is working hard to ensure that the information provided on the Amazon site or in any Northern advertisement is accurate and up-to-date but due to the risk that the information may be compromised by software or procedural errors, Northern does not guarantee the accuracy or completeness of the information provided on this site or in any Northern advertisement. Northern reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. Photos may vary. Pricing and shipping & handling rates are subject to change without notice. We apologize for any inconvenience this may cause you.

    Northern does not warrant the accuracy, integrity or completeness of the content provided in this Website or in any Northern advertisement, including any advice or other similar information obtained by you from us though this Website or in any Northern advertisement. Northern makes no representation that the content provided in this Website or in any Northern advertisement is applicable or appropriate for use in locations outside the United States.

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