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MRP Sales offers a wide variety of brand name computer technology, consumer electronics, kitchen appliances products,  toys, beauty, and general products. Our business philosophy is simple Provide excellent service while offering deeply discounted products to customers.

 
Exceptional customer service is essential in creating a shopping experience that our customers will come back to us again and again. Total customer satisfaction is the cornerstone of our business and the key to our future succe...

MRP Sales offers a wide variety of brand name computer technology, consumer electronics, kitchen appliances products,  toys, beauty, and general products. Our business philosophy is simple Provide excellent service while offering deeply discounted products to customers.

 
Exceptional customer service is essential in creating a shopping experience that our customers will come back to us again and again. Total customer satisfaction is the cornerstone of our business and the key to our future success. We combine honest, helpful and creative dealings with the best service before, during and after the sale. We are only as successful as the next satisfied customer we serve. 
 
 
For any questions, please feel free to e-mail us using Amazon email communication. We will respond to your inquiries as soon as possible, usually within 1 business day.

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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




MRP SALES Shipping Rates



Listed below are shipping details for MRP SALES, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Expedited
Two-Day
One-Day
Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days 24 hours
  per Item $0.00 $0.00 $0.00 $0.00
  per Weight (lbs) $0.00 $1.99 $4.99 $9.99
  per Shipment $0.00 $13.99 $24.99 $59.99
Continental US PO Box ETA 3 - 5 business days 1 - 3 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $1.99 $4.99 --- ---
  per Shipment $9.99 $24.99 --- ---
Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $4.99 $4.99 --- ---
  per Shipment $17.99 $29.99 --- ---
Alaska and Hawaii PO Box ETA 3 - 7 business days 1 - 3 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $1.99 $5.99 --- ---
  per Shipment $17.99 $39.99 --- ---
US Protectorates Street ETA --- 2 - 4 business days --- ---
  per Item --- $0.00 --- ---
  per Weight (lbs) --- $3.99 --- ---
  per Shipment --- $24.99 --- ---
US Protectorates PO Box ETA --- 2 - 4 business days --- ---
  per Item --- $0.00 --- ---
  per Weight (lbs) --- $3.99 --- ---
  per Shipment --- $24.99 --- ---
Canada ETA 5 - 10 business days 2 - 4 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $4.99 $8.99 --- ---
  per Shipment $29.99 $69.99 --- ---
Europe ETA 10 - 20 business days 2 - 4 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $4.99 $10.00 --- ---
  per Shipment $39.99 $69.99 --- ---
Asia ETA 10 - 16 business days 2 - 5 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $6.99 $10.00 --- ---
  per Shipment $39.99 $69.99 --- ---
Outside US, Eur., CA, Asia ETA 10 - 20 business days 2 - 5 business days --- ---
  per Item $0.00 $0.00 --- ---
  per Weight (lbs) $8.99 $10.00 --- ---
  per Shipment $39.99 $69.99 --- ---


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Thank you for shopping with MRP Sales . We appreciate your business! We want to make sure that you have a great and rewarding experience during shopping and after, while you are evaluating and enjoying the products you have purchased. As always, there are terms & conditions while purchasing with MRP Sales . All customers are required to agree with our store policies, privacy policy, & terms of use when placing an order. Thank you!

GENERAL POLICIES
1. 9% Sales Tax will be added to your total amount if you are a resident of California. This is a law and cannot be avoided by both parties.
2. We require Adult Signature on orders over $200.00.
3. Payment must be approved and not "pending" for us to ship your item. You will receive a confirmation e-mail when your payment goes through.
4. Once an order has been placed & payment has gone through, we CANNOT cancel an order, due to prompt shipping. Our orders are automatically sent straight to the stocking & shipping department, ready for pickup. Due to the nature of this process, we honor the 30-day return policy and you may return the package to us. We do suggest our customers to please research the item before buying and to be responsible buyers so an accidental order cannot be placed. (Please see Returns & Exchanges)
5. We reserve the right to hold shipments up to 3 days for any suspicious orders for payment verification.
6. Payments made by Credit Card must match BOTH Shipping & Billing addresses. Please make sure they match before placing an order with us.
7. IF THE ORIGINAL BOX DOES NOT COME WITH THE RETURN, a $15.00 FEE will need to be deducted from refund or will need to be reimbursed to MRP Sales in the case of an exchange. Please try to keep the original box!

SHIPPING
1. We offer FREE SHIPPING to any -Physical Address- in the Continental US. We also offer Free Insurance up to $100.00 USD. If a customer decides to return the item, MRP Sales must be reimbursed for the shipping cost to ship the item to the customer. THERE ARE NO EXCEPTIONS!
2. Once payment has been cleared, item(s) will be shipped that same business day or the next business day after.
3. All of our items are shipped USPS, UPS, or FedEx with a tracking number, unless noted. If we do not send you an e-mail and/or you do not see the tracking number on your order status, please contact us.
4. If the package is sent to an undeliverable address and/or the buyer has moved, the buyer must reimburse MRP Sales for the shipping charges. If they want us to send it back to them, they will need to pay for both freight charges: Shipping to an undeliverable address and Shipping it back to them at the right address. These payments will be deducted from the refund if the buyer chooses a refund instead. (Note: Return Policy #7)
5. If you are a resident of Hawaii, Alaska, Rhode Island, Puerto Rico, Canada, Guam or any APO/FPO addresses -- please contact us BEFORE bidding/buying for the correct shipping quote. We will not ship your item unless you have paid the correct postage amount.
6. Any fees -- such as: Taxes, Duties, or Brokerage fees for items shipped outside the US is the buyer's full responsibility.
7. In case the item is not in stock at the time of the order and doesn't ship within the next business day, we will contact the buyer to resolve the issue.
8. We do not declare any other value other than the actual value of the item for international orders.
9. We are not responsible for any lost packages that are being returned to us. It is the customer's responsibility to obtain a tracking # and insurance. We must be notified by e-mail upon returning an item.

RETURN & EXCHANGES POLICY
MRP Sales will accept returns for items within 30 days of purchase (original order), for either exchange of the same item, store credit, or refund following these guidelines:

1. ALL RETURNS ARE SUBJECT TO A 15% RESTOCKING FEE. CUSTOMERS ARE RESPONSIBLE FOR ALL SHIPPING CHARGES TO AND FROM OUR FACILITY. WE DO NOT REFUND ANY SHIPPING COSTS. THERE ARE NO EXCEPTIONS.
2. We will not refund any shipping charges. Please note that only the price of the purchase is refundable.  Customers are responsible for any shipping or handling fees for the item. We do offer Free Shipping, which means we're covering the shipping costs on behalf of the buyer. This only applies to customers who decide to keep their item indefinitely. But if the customer insists on a refund, the shipping cost -will- be deducted from the refund. There are no exceptions.
3. Damaged Items claims have to be made within 7 days of delivery or claims will be voided.
4. Damaged packages should be reported to the carrier driver and be refused. (Please read: #7)
5. Returned / Exchanged items must be in original factory condition, include all: accessories, packaging materials, manuals, and warranty cards (if applicable, and must not be filled out).
6. All returns must include a copy of the original packing slip/invoice along with your order number.
7. If shipment is denied / refused by the recipient for any reason - buyer must pay for shipment from MRP Sales to recipient, then from recipient back to MRP Sales due to refusal of the package. Free shipping for items are paid by MRP Sales on behalf of the customer and will be deducted from the refund. PLEASE NOTE: Denied package(s) has a carrier fee! (USPS or UPS or Fed EX). The shipping amounts will be deducted from the refund. If the customer still wants the item, they are responsible for the shipping charges to send it back to them.
8. MRP Sales is not responsible for return shipping cost. Customer is responsible to ship the item back for us for returns. If there has been an error on our part, we will take responsibility for shipping cost in the event of an exchange.
HOW DO I RETURN AN ITEM?
1. We cannot control defects but in case of any, we will take all efforts to resolve the issue in a timely manner.
2. To ensure that you are properly credited, please contact Customer Service for a Return/Exchange Authorization Number (RMA #) within 30 days from purchase by calling us: 213-744-1844. You -MUST- have a valid Authorization Number that matches your account before any returns/exchanges are accepted. RMA # IS ONLY VALID FOR 14 DAYS. NO RETURNS OR EXCHANGES WILL BE ACCEPTED WITHOUT A VALID RMA #. Please call or email MRP Sales for your RMA#.
3. Please make sure to securely pack the item(s) using the original packaging material. Make sure to include all: Accessories, Peripherals, Manuals, Warranty Cards that may apply to your item. Item must match internal serial with our item database. If any items are missing, MRP Sales will need to be compensated for the missing items. Please remember that the items are still your property, so we are not responsible for any damages caused due to shipping.
4. Please write the RMA # provided by our Customer Service Representative outside the mailing box where it is legible. Please DO NOT write on the actual item box.
5. Make sure to fill out the RMA Form in full. Please make sure to fill out ALL fields or your return will be denied by our exchange department and sent back to you, on your expense.
6. Please make sure to send us the original copy of the RMA form & Original invoice WITH your item(s).
7. We must be informed if the item is defective within 7 days upon delivery.
8. If a refund is requested, we will issue it within 3-5 business days once we receive the item(s) in question. Please allow your bank/credit card company 1-2 weeks to process the funds back to your account.
9. No refunds will be issued for returns without a VALID RMA #, FILLED OUT RMA FORM, All the original packaging, Manuals and Accessories.
10. In order for us to process the refund/exchange, the serial # on the item, must match on the box and on our internal system, otherwise we do not accept the return and the customer is responsible for the shipping cost to resend the item back to them. Returns must be in a “like new” condition.
11. MRP Sales accepts no responsibility for loss or damage items in return transit. It is the customer's responsibility to obtain a tracking #. We must be notified by e-mail upon returning an item. Customer is responsible for ALL shipping charges.

WARRANTY INFORMATION
If the item is past the 30-Day Money Back / Returns but has an active warranty (1 year or 90 Day), we can help you!

Manufacturer Warranties:
If the item comes with a manufacturer warranty, customer must contact the manufacturer and go by their policies. We are not responsible for the warranty in those cases.
MRP Sales Warranties:
If the item comes with an MRP Sales warranty, please follow the instructions below:

1. Customer MUST pay for shipping the item back to us for replacement/repair and back to the customer.
2. Please make sure to note how long the warranty is for. If it’s 90 Days, warranty starts 90 days from the -date of purchase-. If it’s 1 year, it is 365 days from the date of purchase. Once the warranty has expired, the warranty is null and void.
3. Please call our customer service at : 1-213-744-1844/ 213-262-0013  for a RMA number. Please follow the instructions on the RMA form to send your item back to us for replacement/repair. You may also use our contact form on our website : /aceelectronix.com/contact-us/
4. Once the item is back at our facility, please give us 7-14 days to process your warranty return or repair. Repairs may take up to 30 days depending on the product.

CAR AUDIO / CAR PRODUCTS
1. Once car audio/car parts have been opened and installed, MRP Sales cannot issue a refund. Defective items can only be sent back for repair.

CELL PHONES
1. If you would like a return on a Cell Phone, it can only be returned for a refund if the box and cellphone has not been opened and ALL original seals are intact.
2. Defective cellphones must be sent back for an exchange within 30 days of purchase, only if there is no physical damage or scratches. It must be in "like new" condition. Phone must have no signs of physical usage and cannot register more than 5 minutes of cumulative talk time.
3. We are not responsible if the cellphones are not compatible with your network which includes: Picture Messaging, SMS/Text, and other phone to network functionality.
4. We are not responsible for any carrier network. Please take some time to research the cellphone before buying. GSM phones are not compatible with any CDMA carriers like: Sprint, Verizon, Cellular One, Alltel, Metro PCS, & Cricket. Before purchasing, please confirm that your carrier network runs on a GSM network.

EXCEPTIONS TO OUR STANDARD 30 DAY RETURN POLICY
1. We cannot accept any returns of any products that has obvious physical/internal damage to the item and is missing any manufacturer accessories/parts.
2. The serial number on the unit MUST MATCH the serial number on the box, warranty card, and the serial number from our own unique ID internal system. If they do not match, we will not accept your return and is VOID.
3. MRP Sales has the right to cancel/refuse any order due to a typographical error and we are not responsible for any price/or product typographical errors.

Privacy and Security

Privacy Policy

MRP SALES values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from MRP SALES through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from MRP SALES may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from MRP SALES through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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