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Heredomus is a small company that prides itself on making sure that each and every customer is happy with their purchase and the service we provide.  We treat each customer the way we would wish to be treated.  We do our best to provide fast fulfillment of your order. We know that once you pay for your order, you expect fast shipment of carefully packaged product.  All of our items are brand new and come to us directly from the manufacturer or distributor.  Most items will ship within one busine...

Heredomus is a small company that prides itself on making sure that each and every customer is happy with their purchase and the service we provide.  We treat each customer the way we would wish to be treated.  We do our best to provide fast fulfillment of your order. We know that once you pay for your order, you expect fast shipment of carefully packaged product.  All of our items are brand new and come to us directly from the manufacturer or distributor.  Most items will ship within one business day.

At HereDomus we pride ourselves on introducing our customers to new, unique and innovative products from around the world. We offer our customers quality products at a fair price.

Please do not hesitate to email us with any questions, comments, or concerns at Support@Heredomus.com.  We will return your email promptly.

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Customer Service Phone: 732-294-7798
30 days90 days12 monthsLifetime
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Neutral 3% 3% 2% 2%
Negative 2% 2% 3% 2%
Count1454381,95615,035

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.



HeredomUs Shipping Rates


Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

RETURN POLICY

HeredomUS.com wants you to be 100% satisfied with your purchase. If, for any reason, your shipment is not satisfactory, we will happily replace it or accept a return of the merchandise. Here's how to return something ...

 Step 1

All returns must be authorized by the Customer Service Department and must have a Return Authorization (RMA) Number. Please include this # with your return. Failure to provide this # will cause a delay in processing your return.

Step 2

Your account will be credited back once the product has been received and checked by our staff. If you paid with a check or money order, allow 10-14 days to receive your refund check from HeredomUS.com from the time we receive the returned product

Step 3

Per our "30 Day Risk-Free Return Policy" returns will be accepted within 30 business days of product receipt. Shipping charges on returns shall be the responsibility of the customer and all returned items must be returned in "new" or "like new" condition, in undamaged original manufacturer's packaging and with all original product manuals. After the product is received, inspected and verified to be in "like new" condition, a full refund will be provided on the product purchase price minus any original shipping charges. For products sold with a "Free Shipping Promotion" the actual freight cost to originally ship the product will be deducted from your refund. There will be no additional charges or fees beyond what is stated above.

Consider insuring your package in case it is lost or damaged in transit. HeredomUS.com cannot be responsible for items that do not arrive at our warehouse.

Step 4

If an item arrives damaged, HeredomUS.com must be notified within 5 days of delivery. A replacement item (if available) will be shipped to the customer at NO CHARGE.

Step 5

If you refuse an item delivered by a commercial shipping company for any reason other than damaged merchandise or a shipping error by us, the item shall be treated as a return and charges described in Step 3 above shall be applied.

 

Warranty

Most products come with a manufacturer's warranty which is located in/on their packaging or in their documentation. We do not provide any warranty over and above the manufacturer's warranty.

Canceling Your Order

We work hard to get your orders shipped as quickly as possible. If you have placed an order and would like to cancel it, please contact us immediately. We will do all that we can to stop the items from being processed and/or shipped but there is no guarantee that we will be able to stop it in time.

Special  Ordered Products

Special ordered products and final sale items are not returnable unless there is an error on our part.

Privacy and Security

Privacy Policy

Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

In addition, we want you to be aware that Amazon.com will provide HeredomUS with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to HeredomUS's Privacy Policy.

Privacy Practices

We respect your privacy and make it our responsibility to protect your information. If you purchase a product, your mailing address and phone number will only be used to verify and ship your purchase. We will not sell your information or send you any unwanted emails.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from HeredomUs through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from HeredomUs may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from HeredomUs through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Return Policy

HeredomUS.com wants you to be 100% satisfied with your purchase. If, for any reason, your shipment is not satisfactory, we will happily replace it or accept a return of the merchandise. Here's how to return something ...

 Step 1

All returns must be authorized by the Customer Service Department and must have a Return Authorization (RMA) Number. Please include this # with your return. Failure to provide this # will cause a delay in processing your return.

Step 2

Your account will be credited back once the product has been received and checked by our staff. If you paid with a check or money order, allow 10-14 days to receive your refund check from HeredomUS.com from the time we receive the returned product

Step 3

Per our "30 Day Risk-Free Return Policy" returns will be accepted within 30 business days of product receipt. Shipping charges on returns shall be the responsibility of the customer and all returned items must be returned in "new" or "like new" condition, in undamaged original manufacturer's packaging and with all original product manuals. After the product is received, inspected and verified to be in "like new" condition, a full refund will be provided on the product purchase price minus any original shipping charges and minus a 20% restock charge. For products sold with a "Free Shipping Promotion" the actual freight cost to originally ship the product will be deducted from your refund. There will be no additional charges or fees beyond what is stated above.

Consider insuring your package in case it is lost or damaged in transit. HeredomUS.com cannot be responsible for items that do not arrive at our warehouse.

Step 4

If an item arrives damaged, HeredomUS.com must be notified within 5 days of delivery. A replacement item (if available) will be shipped to the customer at NO CHARGE.

Step 5

If you refuse an item delivered by a commercial shipping company for any reason other than damaged merchandise or a shipping error by us, the item shall be treated as a return and charges described in Step 3 above shall be applied.

 

Warranty

Most products come with a manufacturer's warranty which is located in/on their packaging or in their documentation. We do not provide any warranty over and above the manufacturer's warranty.

Canceling Your Order

We work hard to get your orders shipped as quickly as possible. If you have placed an order and would like to cancel it, please contact us immediately. We will do all that we can to stop the items from being processed and/or shipped but there is no guarantee that we will be able to stop it in time.

Special  Ordered Products

Special ordered products and final sale items are not returnable unless there is an error on our part.

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