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BambooMN is committed to providing each customer with the highest standard of customer service.
Have a question for BambooMN?
Customer Service Phone: 952-591-1570
30 days90 days12 monthsLifetime
Positive 98% 99% 99% 99%
Neutral 1% 1% 0% 1%
Negative 1% 1% 0% 0%
Count1484743,68837,975

We want you to be satisfied! If you are not completely satisfied with a particular product or haven't received something when you expected please contact us immediately so that we may address it. Please call us at 1-888-222-8850 or email us at peter@thinkbamboo.com

Cancellations

Because we usually ship items from our warehouse the same day it is ordered, all orders are final and cancellations are generally not allowed.  Sometimes we can accommodate cancellations if we can catch an order before it ships. During the Halloween season (September and October) we cannot accept cancellations due to the extreme volume of shipments leaving our warehouse 24 hours a day, 7 days a week.

We offer thousands of products, most of which can be returned within 14 days from the day you receive the item. Refunds are for the cost of the merchandise only and do NOT include shipping and handling charges. Return Guidelines:

  • Item(s) must be returned within 14 days of Return Authorization Number (RAN) being issued
  • Item(s) must be received in new and unused condition, including the original packaging
  • Returns received with missing items or without original packaging will NOT be credited
  • Item(s) must be received in the original unopened and factory sealed package
  • Item(s) must be returned via a traceable method with delivery confirmation to assure we receive your package
  • Any orders returned with out any means of tracking or delivery confirmation will be considered an unauthorized return and we are not responsible for refunding the order if we cannot verify receipt of the return
  • The Return Authorization Number (RAN) must be written clearly on the outside of the box
Please note:
  • A 15% restocking fee will be applied to all authorized returned items that fall within our 14 Day Money Back guarantee
If you need a different size or costume, you must place a new order for the needed replacement item(s) and return the item(s) you have already received. All appropriate policies apply to all returned items. Refunds are for the cost of the merchandise only, not including shipping and handling.

If you choose to call/email us about your return, please provide the following information:

  • Your e-mail address
  • Your order number
  • A brief description of the problem
  • Any item damage or shortage, if applicable

*Please Keep In Mind That The Following Items Are NEVER Returnable:

  • Undergarments
  • Socks and stockings
  • Eye lashes
  • Shoes & Boots (Does not apply to shoe covers, boot tops, or costume shoes designed for indoor use only or one time wear.)
  • Wigs, beards, facial hair or any other artificial hair, cosmetics, prosthetics, fangs or any other fake teeth. (Unless returned in the unopened and sealed package; products in zip-lock bag style packaging or any bag/box that is not factory sealed is NOT returnable.)
  • Any item that has been worn, used or altered

Contact this seller Phone:952-591-1570


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more



BambooMN Shipping Rates


Listed below are shipping details for BambooMN, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping Rates for all products (excluding Books, Music, Video and DVD)
All Regions
Continental US
Continental US Street · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $0.00
$25.01 to $50.00 $0.00
$50.01 to $75.00 $0.00
$75.01 to $99.99 $0.00
$100.00 to Up $0.00
Continental US PO Box · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to $35.00 $0.00
$35.01 to $50.00 $15.00
$50.01 to $75.00 $75.00
$75.01 to $99.99 $100.00
$100.00 to Up $200.00

* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


*  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
    Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Unless noted otherwise in the ordering pipeline, BambooMN ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

BambooMN values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from BambooMN through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from BambooMN may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from BambooMN through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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