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Small Dog Electronics is an Apple  Specialist, one of the largest Apple resellers in the US. We specialize in all things Macintosh, including Apple new, refurbished and previous generation closeout products.

Small Dog is a socially responsible company which  means we have a multiple bottom line. The effect we have on our environment, community, customers and employees is just as important  as maintaining our profitability.

We are a small company located in Waitsfield, Vermont. We are a varied gr...

Small Dog Electronics is an Apple  Specialist, one of the largest Apple resellers in the US. We specialize in all things Macintosh, including Apple new, refurbished and previous generation closeout products.

Small Dog is a socially responsible company which  means we have a multiple bottom line. The effect we have on our environment, community, customers and employees is just as important  as maintaining our profitability.

We are a small company located in Waitsfield, Vermont. We are a varied group of people but we have one thing in common, we love Macs.

Small Dog Electronics offers a complete line of Apple and Apple-related products including software, hardware, digital cameras, scanners, printers, hard drives, memory, and thousands of other Mac products.

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Have a question for Small Dog Electronics?
Customer Service Phone: 802-496-7171
30 days90 days12 monthsLifetime
Positive 50% 86% 92% 94%
Neutral 0% 0% 0% 2%
Negative 50% 14% 8% 3%
Count27251,941

To return an item to our company, please follow the steps below:

  1. Contact Small Dog Electronics for an RMA # via email or phone. Returned merchandise cannot be accepted without a Return Merchandise Authorization (RMA). To obtain an RMA, please call Small Dog Electronics toll-free at 800-511-MACS (6227).  Small Dog Electronics will NOT accept returns without an RMA. Returned goods must be shipped freight-prepaid and insured. For more information call a Small Dog service representative at 800-511-MACS (6227)
  2. Return product to Small Dog Electronics, 1673 Main St. Waitsfield, VT 05673
  3. Mark RMA # on the return label, be sure to include all parts of product being returned, including cables, manuals, etc.
  4. We cannot refund your original shipping charges.
REFUNDS

Unopened item(s) may be returned in the original unopened package within 15 days of your purchase for a full refund in the amount of the then-current price or your original purchase price (whichever is lower, less shipping charges where appropriate). Opened item(s) may be returned within 15 days for STORE CREDIT ONLY. Certain restrictions and exceptions apply. Shipping charges to return the product are your responsibility. Product must be unregistered with complete packaging and support material and ready for sale as a new product. Another shipping charge will be assessed against substituted merchandise.

Upon the return of an item within the return policy we will verify all parts are included and ensure that there is no user-caused failure of the item.

Small Dog Electronics reserves the right change these polices without notice.

If you have any questions on our return policy, please visit www.smalldog.com/returns

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




Small Dog Electronics Shipping Rates


Listed below are shipping details for Small Dog Electronics, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping Rates for all products (excluding Books, Music, Video and DVD)
All Regions
Continental US
APO/FPO
Continental US Street · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to $100.00 $4.99
$100.01 to $300.00 $4.99
$300.01 to $500.00 $4.99
$500.01 to $1,000.00 $4.99
$1,000.01 to $1,500.00 $4.99
$1,500.01 to $2,500.00 $4.99
$2,500.01 to $3,000.00 $4.99
$3,000.01 to Up $4.99
Continental US PO Box · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to $100.00 $4.99
$100.01 to $300.00 $4.99
$300.01 to $500.00 $4.99
$500.01 to $1,000.00 $4.99
$1,000.01 to $1,500.00 $4.99
$1,500.01 to $2,500.00 $4.99
$2,500.01 to $3,000.00 $4.99
$3,000.01 to Up $4.99
APO/FPO Street · Standard · (18 - 32 business days)
Per Shipment Bands Shipment Rate
$0.00 to $100.00 $4.99
$100.01 to $500.00 $4.99
$500.01 to $1,000.00 $4.99
$1,000.01 to $1,500.00 $4.99
$1,500.01 to $2,000.00 $4.99
$2,000.01 to $2,500.00 $4.99
$2,500.01 to Up $4.99

* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


*  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
    Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

- The majority of our orders are shipped via UPS and US Mail. Most in-stock items should arrive on your doorstep 3 to 4 days business days after receipt of your order. 


-All UPS shipments are sent signature required.  UPS will attempt to deliver three times and will return the item to Small Dog Electronics if they are unsuccessful. If you would like us to have UPS hold the item for pick up, please contact us before they make the third attempt.  Please note that only we are able to make this request to UPS; UPS will not hold the package if you call them.  Change of delivery address is not available.

Privacy and Security

Privacy Policy

We take the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.

We do not share customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (for example, shipping your products to you or notifying you of problems/updates with your order), or we are legally required to do so.

We are happy to provide further details of our privacy policies. For more information, call us at (802) 496-7171.


Tax Information

At this time, additional taxes will not be added to items sold by this merchant.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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