Awful customer experience .. Thanks to amazon for solving my problem and doing justice. Faulty air pump which was broke on the first day and kayak floor started... Awful customer experience .. Thanks to amazon for solving my problem and doing justice. Faulty air pump which was broke on the first day and kayak floor started deflating when were in middle of the lake. If you try to contact this seller he will try to hit you with restocking fee and weird conditions you never heard when you bought. I will never buy this life threatening product again Read more Read less
By Siddhartha Gujjarlapudi on September 10, 2017.
We are happy to present another side of story. This product is B00A7EXF4C with 4.3 out of 5 stars review. Order was placed on Jul 3rd and delivered on Jul 9 by... We are happy to present another side of story. This product is B00A7EXF4C with 4.3 out of 5 stars review. Order was placed on Jul 3rd and delivered on Jul 9 by AMZL US with tracking TBA345624572000. On Jul 25th, Mr. Siddhartha Gujjarlapudi said he didn’t receive the item. We asked the Mr. Sid to check with leasing office, or neighbors to see if the package was left at different location but he refused to do so. Quoted from Mr. Sid “I cannot do any checks like you mentioned below “. By the company policy, we offered a free replacement and the second package delivered on Aug 3rd with UPS with tracking 1Z190F7Y0353092958. On Aug 17th, the customer claimed the air pump was broken. Late a requested photo shows the air pump has been broken into two pieces which is obviously due to incorrect operation. Quoted from Mr. Sid : “ I received the item and the actual kayak was good, but the air pump which came along with it got broke… There is no physical damage or crack.. But the handle came out from pump .When we again put that back and try to use.its not holding pressure may be washer gauge was loose.” We didn't question Mr. Sid how he define what's physical damage but choose to processed a $10 refund as the replacement cost for air pump as we want Mr.Sid to pump the kayak. On Aug 28th, the customer filed return request said “Kayak floor was leaking air, After we move 20 feet our floor got bubbly ..kind of very scary” . We can’t verify if the water was splash when using the paddle but we did issued the return instruction which comply to Amazon return policy to Mr. Sid. Overall, we try to provide the best services and product to our customer and we have to admit that we both failed. I got a negative feedback and Mr. Sid proof he can’t handle a “life threatening” kayak. Read more Read less
By Pages Store on September 11, 2017.
exactly what ordered
By amore212 on September 9, 2017.
I love love the Roomba
By Amazon Customer on September 6, 2017.
Thank you great service and Product as described.
By Wildwood Millwork on August 28, 2017.
Packaged nicely, delivered on time , cheaper then in store purchase
By Diane O. on August 1, 2017.
By template-rater on template-date.
Message from Amazon: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
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