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Excellent customer service is our primary goal. We want your shopping experience with us to be enjoyable and easy. We are grateful for your business and hope you return often.-THANK YOU!
Have a question for Jadeoo Shop?
Customer Service Phone: 347-788-8771
30 days90 days12 monthsLifetime
Positive - - - 88%
Neutral - - - 6%
Negative - - - 6%

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Jadeoo Shop Shipping Rates

Listed below are shipping details for Jadeoo Shop, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
Continental US Street ETA 3 - 5 business days 1 - 3 business days
  per Item $7.00 $26.00
  per Weight (lbs) $0.00 $0.00
  per Shipment $5.00 $9.50
Continental US PO Box ETA 3 - 5 business days 1 - 3 business days
  per Item $8.50 $27.00
  per Weight (lbs) $0.00 $0.00
  per Shipment $7.00 $9.00
Alaska and Hawaii Street ETA 3 - 7 business days ---
  per Item $13.00 ---
  per Weight (lbs) $0.00 ---
  per Shipment $12.00 ---
Alaska and Hawaii PO Box ETA 3 - 7 business days ---
  per Item $22.00 ---
  per Weight (lbs) $0.00 ---
  per Shipment $15.00 ---
US Protectorates Street ETA 4 - 8 business days ---
  per Item $25.00 ---
  per Weight (lbs) $0.00 ---
  per Shipment $15.00 ---
US Protectorates PO Box ETA 4 - 8 business days ---
  per Item $20.00 ---
  per Weight (lbs) $0.00 ---
  per Shipment $13.00 ---
APO/FPO Street ETA 18 - 32 business days 8 - 16 business days
  per Item $21.50 $32.00
  per Weight (lbs) $0.00 $0.00
  per Shipment $13.00 $18.00
APO/FPO PO Box ETA 18 - 32 business days 8 - 16 business days
  per Item $23.50 $33.00
  per Weight (lbs) $0.00 $0.00
  per Shipment $15.00 $16.00
Canada ETA 5 - 10 business days ---
  per Item $35.00 ---
  per Weight (lbs) $0.00 ---
  per Shipment $20.00 ---
Europe ETA 10 - 20 business days ---
  per Item $60.00 ---
  per Weight (lbs) $0.00 ---
  per Shipment $25.00 ---
Asia ETA 10 - 16 business days ---
  per Item $65.00 ---
  per Weight (lbs) $0.00 ---
  per Shipment $25.00 ---

* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50

* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

1. Items will be sent out within 2 business days after the payment cleared.
2. Please make sure your address and phone number is correct.
3. Items will be shipped by USPS, Delivery time depends on destination and other factors. Delivery time lasts about.(
A) United States: 3-5 business days.
B) United Kingdom: 7-14 business days.
C) Spain, France, Germany: 10-25 business days.
D) Other countries: maybe more than 30 business days.
Please don't bid if not accept these terms.

Privacy and Security

Privacy Policy

7 DAYS  Return Policy:

1. All items are checked and packed in good condition before dispatch. (You can ship back our USA Office )

2. If you find any defect in our items, please contact us within 10 days of receipt item. 

3. Return items must not be used or have any sign of abuse or intentional damage. 

4. Buyer is responsible for all return shipping charges. We will return all your money except the shipping and handling fees after we receive your return items.

Tax Information

At this time, additional taxes will not be collected on items sold by this merchant.

A-to-z Guarantee

Place your merchant order through the Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Q:Return shipping costs ?

A;Return shipping costs are not reimbursable.

About Mascot Costume Size

If you not sure ,please send us You height and weight ,we will choose Right size for you.thank you.

Returns and Refunds

YYPV Return Policy

For online purchases the return period is 14 days for all products. 7 days to obtain the RMA from the time you receive it. 7 days to get the item back to our facility.
1. Pack your return in the original package.
2. Include the packing slip and indicate the reason for the return.
3. Include all original packing materials, manuals and accessories.
4. Please provide your RMA number, full name, address and phone number on the outside of the shipping box or envelope to avoid any delays.


Shipping and handling charges for returning items are responsibility of the buyer. We recommend that you insure your return shipment in case of any losses by the shipping carrier. For proof of delivery, we recommend that you return items via UPS or insured USPS.

Refund Method:

Refunds will be credited to the original credit card or account that was used for the purchase.

Non-Returnable Items
Some items cannot be returned, including:
* Items that are damaged or abused
* Etched or otherwise personalized items

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