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Circuit Office

THE CIRCUIT OFFICE REFUNDS AND EXCHANGES OVERVIEW

REFUNDS

The consumer may return any new, unopened, and unused items sold and fulfilled by Circuit Office within 30 days of receiving the shipment for a full refund of the cost of the item minus a 15% re-stocking fee and the cost of shipping. All refunds require a RMA (Return Authorization Number) which will be provided to the consumer upon contacting Circuit Office. If the consumer returns the item without a Return Authorization N...

Circuit Office

THE CIRCUIT OFFICE REFUNDS AND EXCHANGES OVERVIEW

REFUNDS

The consumer may return any new, unopened, and unused items sold and fulfilled by Circuit Office within 30 days of receiving the shipment for a full refund of the cost of the item minus a 15% re-stocking fee and the cost of shipping. All refunds require a RMA (Return Authorization Number) which will be provided to the consumer upon contacting Circuit Office. If the consumer returns the item without a Return Authorization Number, the return will not be processed. The consumer should expect to receive their refund within 14 business days upon receipt of the returned package.

EXCHANGES

Circuit Office only offers exchanges for faulty items that the consumer would like an even exchange for. If the consumer would like to exchange an item for a different item, then the consumer must contact Circuit Office in order to return the original item and place another order for the item the consumer wishes to purchase. The consumer does not need to wait for the refund on the original item to be processed in order to purchase the new item.

DEFECTIVE ITEM REFUNDS

If an item purchased by the consumer is defective then it is the consumer's responsibility to notify Circuit Office within 14 days of receiving the shipment. If the consumer does not notify Circuit Office within 14 days of receiving the shipment of the defect, then it is up to Circuit Office discretion whether or not a refund will be issued. Upon notification, the consumer will receive a Return Authorization Number. The item must be returned to the seller in the same condition received. The return package must be postmarked within 30 days of the original receipt date. The refund will be processed within 14 days upon receipt of the returned package.

SHIPPING CHARGES

Circuit Office will bear the cost of all shipping charges incurred to the consumer as well as provide labels to the consumer in order to return a defective item. If an item is non-defective, the consumer is responsible for all shipping costs incurred.

CANCELLATIONS

A consumer who wishes to cancel an order is required to contact Circuit Office immediately. Cancellations are not guaranteed. If the consumer contacts Circuit Office before the item has been processed, then the order can be cancelled and the consumer will not incur any charges. If the consumer contacts Circuit Office after the order has been processed, the consumer will be unable to cancel the order. The consumer will be charged a 15% to 20% restocking fee plus the cost of shipping if the consumer wishes to return the item.

PLEASE NOTE: If the item is not returned to the warehouse, then no refunds or replacements will be issued. If the consumer does not return the item within the given time frame, then the return will be voided. A return will not be reauthorized or processed once the 30 days have passed.

NONRETURNABLE ITEMS - Computer laptops, desktops more than 30 days after delivery - Any products missing the serial number or UPC - Extended warranties - Ink cartridges - All software products - All CD / DVD products

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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


Circuit Office Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Unless noted otherwise in the ordering pipeline, Circuit Office ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy



Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Circuit Office through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Circuit Office may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Circuit Office through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

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