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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.



Tmix Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shiping & handling cost will be listed under Order Summary

Shipping Policies

Unless noted otherwise in the ordering pipeline, Tmix ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.

Privacy and Security

Privacy Policy

General Policy
Most Return for refund within: 30 days
All product returns require a Return Merchandise Authorization (RMA) number.  You may obtain an RMA number by using the"return or replace items" from you orders.
Any return for a refund may be subject to a 15% restocking fee.
Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:
Any product not purchased from  T MIX INC.
Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number
Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product packaging
Any product from which the UPC code has been removed from its packaging
Any product that exhibits physical damage

Computer Standard Return Policy
Return for refund within: 30 days
This is our Computer Return Policy. Items covered by this policy must be returned to T MIX INC. within 30days of the date you receive it for this policy to apply.

A new, unopened desktop PC, notebook, or tablet PC can be returned within 30 days of the invoice date for a full refund. No restocking fee will be charged. However, customer will be responsible for the return shipping cost unless the return is due to a T MIX INC. error.

An opened desktop PC, notebook or tablet PC that is free from defects in materials or workmanship can be returned (in new condition with original product packaging) within 30 days of the invoice date for a refund.

The following conditions do not qualify for return:
Any defective desktop PC, notebook or tablet PC returned after the 30-day return period;
Any desktop PC, notebook or tablet PC that has physical damage due to abuse or improper use;
Any desktop PC, notebook or tablet PC that is missing any accessories, AC adapter, battery, manuals, and UPC code or original product packaging.
For an opened and used Desktop PC/Notebook/Tablet PC that is defective and returns after the 30 day return period, please contact the manufacturer directly.

You should be certain in your decision to purchase a Desktop PC/Notebook/Tablet PC and must agree to this policy before completing your order. By confirming your order, you indicate your agreement to this policy.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Tmix through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Tmix may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Tmix through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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