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Stefanie's phone cases

At Stefanie's Store our mission is simple: Give our customers the best possible selection and prices on all the latest electronics accessories.  We strive for excellence in all aspects of our business.  Read why so many customers choose to shop with Stefanie.

Great Quality :

All our products are carefully chosen from various reputable manufacturers. Often times these same manufacturers make the branded versions of our products. Since we put a lot of emphasis on product quality, all of our products...

At Stefanie's Store our mission is simple: Give our customers the best possible selection and prices on all the latest electronics accessories.  We strive for excellence in all aspects of our business.  Read why so many customers choose to shop with Stefanie.

Great Quality :

All our products are carefully chosen from various reputable manufacturers. Often times these same manufacturers make the branded versions of our products. Since we put a lot of emphasis on product quality, all of our products are carefully tested for quality assurance purposes (CE, UL Listed, RoHS, and/or ISO 9001/9002 certification) to ensure their superiority and safety.

Great Deals :

We do our best to give our customers the best deals on all electronic accessories. We minimize our marketing costs in order to maximize our customer savings!

Great Service :

At  Stefanie's Store customer satisfaction is very important to us. Our customer service representatives are highly trained and dedicated to helping our customers have the very best experience when shopping with us.

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A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Shipping Policies

GENERAL SHIPPING INFORMATION

Depending on your location and size of the order, shipments are made via  DHL Global Mail or United States Postal Service. Larger packages will be shipped via UPS. Please note that UPS will NOT deliver to P.O. boxes or APO / FPO addresses.

Orders are shipped out within 2 business (working) days, Monday thru Friday. These exclude any holidays and weekends. Orders are generally delivered within 2 weeks of the SHIPMENT date. Please note that during the holiday seasons, delivery may be delayed due to high volume.

In order for the order to arrive on time for the holiday seasons, please place your order early. We do NOT guarantee your order will be delivered in time for the holidays if placed too late. We do NOT offer expedite shipping options.

Standard U.S. : 4 to 10 business days after shipping - ESTIMATED TIME.

HOLIDAY SHIPPING: Due to high volume, please place your order by December 15. (This is an estimate by the United States Postal Service.)

Privacy and Security

Privacy Policy

Your payment transaction is handled by Amazon.com.  Your credit card or bank information is never passed to Stefanie's Store by Amazon.com.  Only order information is passed to Stefanie's Store from Amazon.com such as billing address, shipping address, contact information, and order details.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Stefanie's phone cases through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Stefanie's phone cases may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Stefanie's phone cases through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

Q: When will my package be shipped?
A: Packages are shipped within 1-2 business days. Orders from the weekend are processed on the following Monday. 

Q:
 How can I track my package?
A: Packages that are shipped via DHL Global Mail can be tracked with DHL Global Mail. Please be advised that you cannot track DHL Global Mail packages on the DHL website. You must visit the DHL Global Mail website to track the package. UPS packages can tracked on the UPS website and USPS packages can be tracked on the USPS website. Screen protectors will be shipped in a regular sized envelope without tracking. Screen protectors usually arrive to customers within 3-6 business days. Please contact us if you do not receive the merchandise within the estimated delivery dates.

Q: Is expedited shipping considered next-day shipping?
A: No, expedited shipping is guaranteed delivery within 1-3 business days from the date of shipment.  Unfortunately, we do not offer next-day shipping. 

Q: Can I change my address?
A: No, the address cannot be changed after the order has been placed. We cannot ship the merchandise to an address other than the address presented on the order per Amazon policy. 


Q: Why was I charged multiple times for shipping?
A: If a shipping fee is applicable,  shipping fees apply to each item ordered regardless of the amount ordered. 

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.


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