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Perfumania.com™ is the nation’s most prominent on-line discount fragrance retailer specializing in the sale of genuine designer fragrances, bath and body, cosmetics and skin products and related gifts and accessories for men, women and children.

Perfumania.com™ is changing the way America buys fragrance!

Our fragrance consultants are trained to provide customers with personalized service and expert advice about today’s most popular fragrances, as well as the classics and hard-to-find fragrance...

Perfumania.com™ is the nation’s most prominent on-line discount fragrance retailer specializing in the sale of genuine designer fragrances, bath and body, cosmetics and skin products and related gifts and accessories for men, women and children.

Perfumania.com™ is changing the way America buys fragrance!

Our fragrance consultants are trained to provide customers with personalized service and expert advice about today’s most popular fragrances, as well as the classics and hard-to-find fragrances.

The successful business model implemented by Perfumania.com™ originates from the thriving business model put into practice over the past ten years by Perfumania, Inc., America’s leading perfumery chain.

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Have a question for Perfumania?
Customer Service Phone: 1-866-557-2368
30 days90 days12 monthsLifetime
Positive 92% 95% 95% 95%
Neutral 3% 2% 2% 2%
Negative 5% 3% 3% 4%
Count1464572,01627,311

To return an item to our company, please follow the steps below:

  1. Notify our Customer Service department by e-mail or telephone within three business days after delivery. We will not be responsible for, nor issue a refund, if notified after three business days.
  2. You may return any unopened merchandise in its original condition within 30 days of receiving your order. You will be charged a 20% restocking fee.
  3. To proceed with a return you will receive a return authorization. This authorization is required prior to shipping your package back.
  4. We can only refund shipping costs and void the restocking charges if the return is a result of our error.
  5. Returns must be shipped directly to our warehouse. Our retail stores will not accept returned merchandise originated from online orders.

Please follow the instructions on our returns form, included with your order, to ship back the merchandise. If you have any questions about returning merchandise, please e-mail us. Please include the following information with your return:

  • Full name
  • Street address
  • City
  • State
  • Zip code
  • Country
  • Phone number
  • E-mail address
  • Original order confirmation number or invoice number
  • Return authorization code
  • Reason for return

Send your returns to:

Perfumania.com
Customer Service Department
251 International Pkwy.
Sunrise, FL 33325
U.S.A

Thank you. If you have any questions, please call us at (866) 557-2368 or e-mail us at info@perfumaniacs.com.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




Perfumania Shipping Rates

 


Listed below are shipping details for Perfumania, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping Rates for all products (excluding Books, Music, Video and DVD)
All Regions
Continental US
Alaska and Hawaii
Canada
Continental US Street · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to $14.99 $5.95
$15.00 to Up $0.00
Continental US Street · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $50.00 $7.99
$50.01 to $100.00 $9.99
$100.01 to Up $12.99
Alaska and Hawaii Street · Standard · (3 - 7 business days)
Per Shipment Bands Shipment Rate
$0.00 to $49.99 $10.99
$50.00 to Up $0.00
Alaska and Hawaii Street · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to Up $14.99
Canada · Standard · (5 - 10 business days)
Per Shipment Bands Shipment Rate
$0.00 to Up $19.98

* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


*  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
    Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Most orders are shipped up to 12-36 hours after your order is placed. Total delivery time will depend on the shipping method used. Most orders less than five pounds are shipped via UPS 2nd Day (two business days) delivery at UPS Ground prices. Orders more than five pounds may need to be shipped via UPS Ground (5-7 business days delivery).

We do not ship on weekends and we do not offer Saturday, Sunday, or holiday delivery unless otherwise specified on a particular campaign. Delivery is not available to P.O. boxes, Alaska, Hawaii, some military bases, and international destinations.

Privacy and Security

Privacy Policy

We take the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.

We do not share customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (i.e., shipping your products to you or notifying you of problems/updates with your order), or when we are legally required to do so.

We are happy to provide further details of our privacy policies. For more information, please call us at (866)-557-2368. To obtain a copy of the privacy policy, please e-mail us at info@perfumaniacs.com.


Tax Information

The taxes charged to your credit card will reflect the applicable state and local sales taxes, and will be calculated when your order is shipped. Orders shipped to Florida will have all applicable local and state sales taxes added to your total order and to your shipping charges where appropriate.

Our taxing policies are subject to change as we see fit or as law directs. We will post any and all new information here, so please feel free to check back frequently.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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