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E-Value is committed to providing great products at excellent prices, fast shipping and exceptional service.

If you have any questions, concerns or suggestions, please email us at  or call us  866-219-0874 Monday through Friday from 9:00am to 5:00pm Eastern time. If you call outside those hours, please leave us a message and we will return your call.

Thank you for shopping with us!

Have a question for EValue?
Customer Service Phone: 866-219-0874
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Neutral 1% 2% 1% 2%
Negative 5% 4% 3% 3%
Count4861,5146,70063,909
 
E-Value is committed to providing great products at excellent prices, fast shipping and exceptional service. 
 
If you have any questions or concerns or want volume pricing please email us at
Returns:
 
For any returns, damaged, lost or refused shipments, call or email us immediately.
 
Customer must receive authorization from E-Value in order to return a product. Returns can only be done within 30 days of purchase.
The product must be BRAND NEW, unopened and in its original condition. Returns on electronic and appliance items are subject to a 20% restocking fee. All other items are subject to a 20% restocking fee.  We will not accept a return of any product that is missing any manufacturer supplied accessories or if there is obvious damage or visible wear and tear to the unit.

Orders that are refused, returned or sent back to us for any reason are subject to the full restocking fee and the original cost of shipping is not refundable

Customer must ship the product back to E-Value at his or her own expense.

 
On all returns, the original cost of shipping is not refundable.
 
Damaged Items:
If an item arrives damaged, please refuse shipment if the damage is external and notify us so that we can send out a replacement. If the damage is concealed, We must be notified within 24 hours of delivery. We will ship a replacement.  Items shipped to freight forwarders must be inspected for damage prior to forwarding shipment.

 No damage  or lost claims will be accepted once an item has been signed for or left in possession of freight forwarder or hotel.

For hygienic reasons, pillows, breast pumps, breast pumps accessories and personal care items cannot be returned once opened.

Returns that are sent back after 30-90 days of purchase may be subject to the 50% restocking fee.

For lost packages, we reserve the right to issue a refund or replacement once the matter is resolved.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




EValue Shipping Rates


Listed below are shipping details for EValue, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Expedited
Two-Day
One-Day
Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days 24 hours
  per Item $0.00 $0.00 $0.00 $0.00
  per Weight (lbs) $0.75 $3.99 $6.50 $11.99
  per Shipment $4.47 $26.99 $37.99 $59.99
Continental US PO Box ETA 3 - 5 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $0.75 --- --- ---
  per Shipment $7.99 --- --- ---
Alaska and Hawaii Street ETA 3 - 7 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $2.99 --- --- ---
  per Shipment $7.99 --- --- ---
Alaska and Hawaii PO Box ETA 3 - 7 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $3.99 --- --- ---
  per Shipment $7.99 --- --- ---
US Protectorates Street ETA 4 - 8 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $1.00 --- --- ---
  per Shipment $9.99 --- --- ---
US Protectorates PO Box ETA 4 - 8 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $1.00 --- --- ---
  per Shipment $9.99 --- --- ---
APO/FPO Street ETA 18 - 32 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $2.49 --- --- ---
  per Shipment $8.99 --- --- ---
APO/FPO PO Box ETA 18 - 32 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $2.49 --- --- ---
  per Shipment $9.99 --- --- ---
Canada ETA 5 - 10 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $3.99 --- --- ---
  per Shipment $27.99 --- --- ---
Europe ETA 10 - 20 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $8.99 --- --- ---
  per Shipment $39.99 --- --- ---
Asia ETA 10 - 16 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $8.99 --- --- ---
  per Shipment $39.99 --- --- ---
Outside US, Eur., CA, Asia ETA 10 - 20 business days --- --- ---
  per Item $0.00 --- --- ---
  per Weight (lbs) $8.99 --- --- ---
  per Shipment $39.99 --- --- ---


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Please note:


"Ship Time" means the time the carrier takes to delivery your order. It does not include the time we take to process your order. We usually take 0 to 2 business days to process your order.




Privacy and Security

Privacy Policy

EValue values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from EValue through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from EValue may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from EValue through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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