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imagine products

imagine products is committed to providing each customer with the highest standard of customer service.
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A-to-z Guarantee

Place your merchant order through the Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

imagine products Shipping Rates

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Shipping is all done through FEDEX OR UPS. We ship to the lower 48 states only. In the event that a return is necessary please contact us immediately. Buyer always pays for return shipping unless the item arrives damaged in which case we will provide a return shipping label. Also, for all non manufacturer defective items there will be a 15% restocking fee. All returns are due back within 30 days of arrival and MUST be in their ORIGINAL PACKAGING. 

In the case of expedited shipping; shipping charge will only be refunded if item arrives after the amazon designated arrival date. 

Expedited shipping is done via Fed Ex. All of the above remains relevant except that items must be returned within 7 days! All jewelry items must be returned in their original condition with their original packaging including the packing slip. 

Items that were received through a registry can be returned, but the refund will go on the original account that purchased the item. 

Items returned in unacceptable condition will not be refunded. Items that are returned after their returns period has expired are subject to further fees or forfeit of refund. 

Custom items that are specifically made orders such as jewelry, furniture, or FAN MAT's are not eligible to be returned. 

Privacy and Security

Privacy Policy

imagine products values the privacy of your personal data.

Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from imagine products through the Site unless explicitly indicated as such in the ordering process. Items ordered from imagine products may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from imagine products through the Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.


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