About COWIN

COWIN is the sole authorized seller of authentic COWIN products (other than Amazon) on the Amazon platform. Offers from other sellers are scamming attempts, counterfeit products or unauthorized reselling. To ensure your complete safety and the best buying experience we strive to give our customers, please avoid purchasing from other sellers. (Unauthorized reselling of COWIN products is prohibited.)
Cowin Audio specializes in audio products and electronics. We are a new generation in...

About COWIN

COWIN is the sole authorized seller of authentic COWIN products (other than Amazon) on the Amazon platform. Offers from other sellers are scamming attempts, counterfeit products or unauthorized reselling. To ensure your complete safety and the best buying experience we strive to give our customers, please avoid purchasing from other sellers. (Unauthorized reselling of COWIN products is prohibited.)
Cowin Audio specializes in audio products and electronics. We are a new generation innovator who hopes to bring customers, YOU, great products and excellent service. With a market flooded with so many different brands of suppliers, we strive to bring you the best audio experience that has been thoroughly inspected for quality assurance. At Cowin Audio, our dedicated and knowledgeable staff aim to be the first and last service you will ever need.
 
Customer Service

30 days money-back guarantee. Love it or Return it for any reason
For 30 days after the date of purchase, return your undamaged COWIN product and receive a full refund for ANY reason.

18-months Warranty
For 18 Months from the date of purchase, we will take care of all quality-related issues with a REPLACEMENT.

Free World Class General/ Technical Support
Have trouble connecting or how to work the device?
Contact our friendly customer support team. Our goal is to respond to all customers within 1 business day.

Limitations
• Our returns and exchange service are limited to all purchases made from COWIN. If you purchased through a different retailer, please contact them directly.
• Warranty-related shipping costs can only be covered in the country of purchase.

Friendly reminder: When contacting us for help, be sure to have your order number and COWIN product handy for troubleshooting!
 
 Contact Us
 Monday-Friday 9 am-5 pm PST except for US Holidays.
 Email: Support@Cowinaudio.com
 Phone: (929)359-6668
 General/Technical Support: Call or Text (909)513-7439

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30 days90 days12 monthsLifetime
Positive 96% 96% 97% 98%
Neutral 1% 1% 1% 1%
Negative 3% 3% 2% 2%
Count7191,8127,42321,650

This item is Fulfilled by Amazon.com and ships based on Amazon.com Shipping Rates and Policies.

Privacy and Security

Privacy Policy

COWIN values the privacy of your personal data.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Customer Service

Customer Service
30-days money back gurantee. Love it or Return it for any reason
For 30 days after the date of purchase, return your undamaged COWIN product and receive a full refund for ANY reason.
18-months warranty
For 18 Months from the date of purchase, we will take care of all quality related issues with a REPLACEMENT.
Free World Class General/ Technical Support
Having trouble connecting or how to work the device?
Contact our friendly customer support team. Our goal is to respond all customers within 1 business day.
Limitations
• Our returns and exchange service is limited to all purchases made from COWIN. If you purchased
through a different retailer, please contact them directly.
• Warranty-related shipping costs can only be covered in the country of purchase.
Friendly reminder: When contacting us for help, be sure to have your COWIN product handy for
troubleshooting!

Contact Us
Monday-Friday 9am-5pm PST
except for all US Holidays.
Email: Support@Cowinaudio.com
Phone: (929)359-6668

 

Gift Wrap and Gift Messaging

You can add a gift message when ordering items fulfilled by Amazon.com or selected Amazon Merchants. Gift message are limited to a maximum of 240 characters--about 10 lines of text. In your message, be sure to include who the gift is from and the name of the gift recipient. For items fulfilled by Amazon.com, you can also choose to use Amazon.com gift-wrapping designed exclusively for our customers, in which case we will print your message on a gift card. Otherwise, we'll include your message on the packing slip.

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