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About Patozon


Patozon is the sole authorized seller of authentic Mpow product (other than Amazon) on the Amazon platform. Offers from other sellers are scamming attempts, counterfeit products or unauthorized reselling. To ensure your complete safety and the excellent service we strive to give our customers, please avoid purchasing from other sellers.

What can Patozon do for you?

45-day money-back guarantee for ANY reason
For 30 days after the date of purchase, return your undamaged Mpow produ...

About Patozon


Patozon is the sole authorized seller of authentic Mpow product (other than Amazon) on the Amazon platform. Offers from other sellers are scamming attempts, counterfeit products or unauthorized reselling. To ensure your complete safety and the excellent service we strive to give our customers, please avoid purchasing from other sellers.

What can Patozon do for you?

45-day money-back guarantee for ANY reason
For 30 days after the date of purchase, return your undamaged Mpow product and receive a full refund for ANY reason.

18-month warranty for quality-related issues
For 18 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND including the return shipping cost within the country of purchase. Reminder: Be sure to use your product as directed.

Free user support
Not sure how to get your Mpow product to work properly? Contact our world-class, friendly support team for quick solutions.

Limitations and notes
• To receive the 30-day money-back guarantee, you are responsible for the cost of shipping the product back to us as long as it's not a quality-related issue.
• Warranty-related shipping costs are only covered in the country of purchase. If outside the country of purchase, you can either pay the return shipping cost or receive a 50% refund of the item’s purchase price.
• If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return.
• For warranty details on our cases and screen protectors, please refer to the product's detail page.

Friendly reminder: When contacting us for help, be sure to have your Mpow product handy for troubleshooting!


In the event our exchange policy changes, we'll be sure to update this page.

Contact us
Email: support@xmpow.com

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For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

This item is Fulfilled by Amazon.com and ships based on Amazon.com Shipping Rates and Policies.

Privacy and Security

Privacy Policy

Patozon values the privacy of your personal data.

Gift Wrap and Gift Messaging

You can add a gift message when ordering items fulfilled by Amazon.com or selected Amazon Merchants. Gift message are limited to a maximum of 240 characters--about 10 lines of text. In your message, be sure to include who the gift is from and the name of the gift recipient. For items fulfilled by Amazon.com, you can also choose to use Amazon.com gift-wrapping designed exclusively for our customers, in which case we will print your message on a gift card. Otherwise, we'll include your message on the packing slip.

Learn more

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