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Computer Standard Return Policy

  • Return for refund within: 30 days (must be unopened)

This is our Computers Return Policy. Items covered by this policy must be returned to E Stars  within 30 days of  delivery .A new, unopeneddesktop PC, notebook, monitors or tablet PC , Printers can be returned within 14 days of delivery for a full price refund(shipping fee is non refundable). No restocking fee will be charged. However, customer will be responsible for the return shipping cost unless the re...

Computer Standard Return Policy

  • Return for refund within: 30 days (must be unopened)

This is our Computers Return Policy. Items covered by this policy must be returned to E Stars  within 30 days of  delivery .A new, unopened desktop PC, notebook, monitors or tablet PC , Printers can be returned within 14 days of delivery for a full price refund(shipping fee is non refundable). No restocking fee will be charged. However, customer will be responsible for the return shipping cost unless the return is due to an our error.

An opened desktop PC, notebook or tablet PC, Printers, Monitors that is free from defects in materials or workmanship can be returned (in new condition with original product packaging) within 30 days of delivery for a refund, subject to a restocking fee of 20%-50% of the purchase price and related shipping expenses depending on the condition.

The following conditions do not qualify for return:
 

  • Any defective desktop PC, notebook or tablet PC, printers ,monitors  returned after the 30-day return period;
  • Any desktop PC, notebook or tablet PC ,printers ,monitors   that has physical damage due to abuse or improper use;
  • Any desktop PC, notebook or tablet PC printers ,monitors    that is missing any original product packaging including all accessories (not limited to, The original manufacturer box, AC adapter, battery, manuals, and UPC code.)

For defective item returns after the 30 day return period, please contact the manufacturer directly.

Some computer systems will require pre-authorization from the manufacturer technical support in order for an RMA to be authorized.

You should be certain in your decision to purchase a Desktop PC/Notebook/Tablet PC and must agree to this policy before completing your order. By confirming your order, you indicate your agreement to this policy.

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This item is Fulfilled by Amazon.com and ships based on Amazon.com Shipping Rates and Policies.

Privacy and Security

Privacy Policy

E Stars LLC values the privacy of your personal data.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Gift Wrap and Gift Messaging

You can add a gift message when ordering items fulfilled by Amazon.com or selected Amazon Merchants. Gift message are limited to a maximum of 240 characters--about 10 lines of text. In your message, be sure to include who the gift is from and the name of the gift recipient. For items fulfilled by Amazon.com, you can also choose to use Amazon.com gift-wrapping designed exclusively for our customers, in which case we will print your message on a gift card. Otherwise, we'll include your message on the packing slip.

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