Greetings Deerso Valued Customers,
We won't bore you with all the little details, like how long we've been around (since 2008), or where we're located (Cape Coral, FL). What we will tell you is how many products we offer - roughly 60,000, with that number growing every day. Our selection ranges from automotive supplies to cleaning products, tools to farm equipment and beyond. If you're looking for it, chances are we've got it, and at a price that's hard to beat. And with speedy processing and 9...
Greetings Deerso Valued Customers,
We won't bore you with all the little details, like how long we've been around (since 2008), or where we're located (Cape Coral, FL). What we will tell you is how many products we offer - roughly 60,000, with that number growing every day. Our selection ranges from automotive supplies to cleaning products, tools to farm equipment and beyond. If you're looking for it, chances are we've got it, and at a price that's hard to beat. And with speedy processing and 9 warehouses located across the US, you're bound to get your order in no time.
And that's just our selection. Not only do we have a lot of products, but we also have a Customer Care Team that really looks forward to working with you. Whether you contact us via email or telephone, our Customer Care aficionados will not only meet your expectations, but exceed them. If you're searching for a product, for information regarding your order, or just have a general question, we will go above and beyond to assist you. We want to make things easy for you, and enjoyable for you while we're at it.
As a company that values its customers, we strive to provide you with an experience that makes you feel confident in your purchase and use of our products and services. Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. We hope your selection brings you many years of enjoyment!
So who is Deerso? We're just a company with a plan...to put a smile on your face by providing you with quality items and excellent service, all while saving you some dough. We're not just happy to serve you...we're more than happy, and our goal is to make sure you know that, and walk away feeling the same.
We certainly appreciate your business and thank you for being a Deerso valued customer! If you have any questions/concerns whatsoever, please let us know rather than leaving negative feedback and we will do our best to fix the problem! We're here for you M-F 8am-5pm ET and can be reached by email through "contact seller."
Hi. This package only contained 1 bottle. Could you please send the other 5?
By Amazon Customer on May 23, 2017.
My dog loves this food. He was started on it by my wealthy son while I was in the hospital for two months. Now he won't eat anything else and it's very expensi... My dog loves this food. He was started on it by my wealthy son while I was in the hospital for two months. Now he won't eat anything else and it's very expensive for me which is good and bad news for me. I've had to give him less of it and supplement with the dry food he's not to keen on. I love my little Sonny but I'm on social security and spend less on him than me. Read more Read less
By Kathleen Auld on May 23, 2017.
By Garland McQuinn on May 23, 2017.
Arrived in good condition, quickly, and reasonable packaging. works great indoor and out!
By Mark D Stenwall on May 23, 2017.
Just what I was looking for.
By wendy r. on May 22, 2017.
By template-rater on template-date.
Message from Amazon: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
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Privacy and Security
Deerso values the privacy of your personal data.
Q) Where is my order?
- Orders are processed and shipped within 2 business days. Tracking is delayed by one business day from the date of shipment. Essentially, you should receive your tracking within 3 business days from the date the order is placed. Once tracking is received, it will be updated in your order information, and emailed to you. If you have any questions regarding the status of your order, please feel free to contact us.
- We recommend contacting us via email through "contact seller."We try to process and ship your order as quickly as possible, so we cannot guarantee that an order can be cancelled once it has populated into our system. However, we will do our best to get your order cancelled for you.We're happy to cancel customer orders, as we would rather you be completely satisfied with your purchase then receive something you no longer want. However, the timing is crucial when attempting to cancel an online order. All orders are fulfilled through a separate facility, so we're unable to control the speed in which things are processed.
- We do not carry pieces and parts of products, and it is the policy of our warehouse that packaged items not be opened and parts removed. If your item is damaged or defective in any way, please contact us so that we may get a new item to you, or process a refund of your order.
- If the wrong item was received, please contact us via telephone or email. If the item was shipped incorrectly on our part, we can have the correct item reshipped out to you, or issue a refund to your account - whichever you prefer.
- You can return the item to us at: Deerso, Attn: Returns, 910 SE 14th Pl, Cape Coral, FL 33990. Please include a copy of the packing list received with your shipment. You may contact us via telephone or email with any return questions.
- Returns are accepted within 60 days of the original purchase date. All we ask is that your return is sent to us in new, unused and resalable condition within 60 days of the original purchase date. And obviously send the item back in the original manufacturer's packaging with all of the accessories included....you know, like all packaging materials, inserts, manuals, warranty cards and such!
- If the incorrect item was received due to our error, we are responsible for the return shipping fees. If the incorrect item was ordered, or you would like to return the item because you no longer need it, do no like it, etc., then you are responsible for the return shipping fees. Please contact us in the event a damaged or defective item is received.
- We DO NOT encourage you to refuse the package if you decide you no longer want the item(s), or if you decide to cancel your order. If the package is refused and is shipped back to our warehouse, the customer is responsible for the return shipping charges.
- You should see your refund within 1-3 business days from the date an order was cancelled, or from the date an order was received back in our warehouse (in the case of a return). Upon arrival at the Deerso warehouse, all returned items are inspected. Your refund will be processed after we receive, inspect, and verify your return. We will do our very best to process your return as quickly as possible, but fluctuations in the number of returns received on any given day can/will delay your refund a bit. We will notify you via email with the details of your refund as soon as it has been fully processed.
Gift Wrap and Gift Messaging
You can add a gift message when ordering items fulfilled by Amazon.com or selected Amazon Merchants. Gift message are limited to a maximum of 240 characters--about 10 lines of text. In your message, be sure to include who the gift is from and the name of the gift recipient. For items fulfilled by Amazon.com, you can also choose to use Amazon.com gift-wrapping designed exclusively for our customers, in which case we will print your message on a gift card. Otherwise, we'll include your message on the packing slip.