Unlimited® Shop is committed to providing our customers With excellent prices and service. Your order will ship from our warehouse within 24-48 hours of your purchase, after amazon approval.
By Kathleen L. on July 29, 2016.
Love these shoes!
By barbie on July 29, 2016.
Excellent product, more TOMS sticker would have been appreciated
By David R. on July 28, 2016.
Love these shoes!
By Nicole K. on July 28, 2016.
One shoe was slightly worn, the other was new.
By Amazon Customer on July 28, 2016.
By template-rater on template-date.
Message from Amazon: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.
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Privacy and Security
Unlimited Shop values the privacy of your personal data.
Q: Are your products guaranteed 100% authentic?
A: We guarantee the authenticity of all our items. If you are unsatisfied in any manner we do offer a 30 day return policy so there is no risk.
Q: Do you offer cheaper international shipping methods?
A: No, we are sorry but we only ship via USPS and all items are marked as "SOLD" with the actual purchase price. There are no exceptions to this policy as this is Federal Law.
Q: Can i pick up the item from you?
A: We are sorry but we do not offer local pick-up.
Q: Can you measure the insole/width/length of the shoe?
A: We are sorry but we cannot accommodate your request as our warehouse and offices are in separate locations.
Q: Can you ship to a different address?
A: We cannot ship to any address other than the original one provided in the transaction. The only option you have is if we cancel your order and you purchase the item again. Please let us know how to proceed as your item will not ship till we get a response.
Q: How do I exchange or return my purchase?
A: Please follow the return instructions provided in your package. For exchanges, we ask that you still follow the return instructions like a normal return, and then place a new order for the desired size or color.
Q: Can you do better on the price? Can you give me a discount?
A: We normally price our merchandise to be competitive, but we also do run surprise sales on items. Please continue to check back on our store get updates on new items and promotions. Thanks for the interest!
Returns are accepted for 30 days after the sale, per amazon's policy.
Returns after 30 days will not be accepted. Exchanges are accepted.
The buyer is responsible for shipping both ways on an exchange.
If you were sent the wrong item(s) or size, we will issue a full refund or exchange it to the correct item(s) upon return of the item(s) we sent at our expense.
Merchandise must be sent back in its original packaging, in unworn and new condition.
Please double box all exchanges, just as they were shipped to you. This is very important so that items do not get lost in transit.
There will be a $10.00 Restocking Fee for all Refunds.
Shipping charges are not refundable.
All exchanges and refunds must include your order packing slip, and RMA (Return Merchant Authorization) slip.
Returns/Refunds time period: upon receipt of items it takes 2 days to process and submit refund request. Upon submission of refund request, it may take between 2-5 business days to see amount reflected on your account.
Lost & Damaged item claims are handled by UPS & USPS respectively. UPS/USPS claims may take 2-4 weeks to be completed.
Gift Wrap and Gift Messaging
You can add a gift message when ordering items fulfilled by Amazon.com or selected Amazon Merchants. Gift message are limited to a maximum of 240 characters--about 10 lines of text. In your message, be sure to include who the gift is from and the name of the gift recipient. For items fulfilled by Amazon.com, you can also choose to use Amazon.com gift-wrapping designed exclusively for our customers, in which case we will print your message on a gift card. Otherwise, we'll include your message on the packing slip.