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Privacy and Security

Privacy Policy

RETURNS AND REFUNDSCUSTOMER SATISFACTION IS OUR #1 PRIORITY.NO RETURNS FOR WII FIT DUE TO HIGH DEMANDIF YOU RETURN IT THERE WILL BE A 55% RESTOCKING FEEFOR ALL  REFUSED ORDERS OR ANY OTHER RESON REGARDING ADDRESS (INSUFFICIENT ADDRESS OR UNCLAIMED, ATTEMPTED -NOT KNOWN, NO SUCH NUMBER OR NO SUCH STREET, NOT DELIVERABLE AS ADDRESSED UNABLE TO FORWARD)THERE WILL BE A 55% RESTOCKING FEE Please keep in mind that you are agreeing to this by buying from us.If item does not work contact us Right away and we will  help .If item is defective you have to let us know no more than 7 days after item is received then  We will exchange it.IF YOU BUY A USED GAME PLEASE TEST THE USED VIDEOGAME WHEN YOU RECEIVE IT . YOU HAVE 7 DAYS TO LET US KNOW IF  THE GAME IS DEFECTIVE AND WE WILL GLADLY EXCHANGE IT.Terms & ConditionsBy buying  from videogamesdiva you (the customer/amazon buyer) are 100% agreeing to the terms and conditions listed below. Please fully read before buying. No exceptions.WarrantyWe stand behind every item that we sell and will do everything possible to ensure that you're 100% satisfied. Some products we carry offer manufacturers warranty in which the customer is responsible for contacting the manufacturer for a replacement. If you have a problem with your product within 7 days of receipt of merchandise, please contact us immediately. Order Processing Time Frame and Shipping DaysWe process and ship orders every business day, Monday through Friday. We do not ship on Saturdays, Sundays or National holidays. All completed orders (checkout and payment completed) will be shipped out in within 24-48 hours except on Saturdays, Sundays or National holidays. If a holiday falls on a weekday, we will not ship that day.Shipping and Handling charges are Non-refundable.The ONLY time that shipping and handling charges will be refunded is if you are accidentally shipped an incorrect product and no longer want the product you ordered due to time constraints. Otherwise, there are no exceptions as the shipping and handling charges will have been applied. Please keep in mind that you are agreeing to this by buying from us.   Restocking fee is  55%


We are
Video games and accessories


- Customer ordered more than 1 item
- Shipping address undeliverable
- Product out of stock (no inventory)
- General adjustment (item is damaged or not as described)

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Gift Wrap and Gift Messaging

You can add a gift message when ordering items fulfilled by or selected Amazon Merchants. Gift message are limited to a maximum of 240 characters--about 10 lines of text. In your message, be sure to include who the gift is from and the name of the gift recipient. For items fulfilled by, you can also choose to use gift-wrapping designed exclusively for our customers, in which case we will print your message on a gift card. Otherwise, we'll include your message on the packing slip.

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