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Thomas Distributing

Thomas Distributing:  Rechargeable Power for the Electronics You Use

Thomas Distributing, founded by Dennis Thomas, opened its doors for business in 1975.  What began as a CB radio store and repair shop quickly grew into both a retail and mail order business.  With the launch of the online store in 1995, the company expanded to sell battery testers, proprietary batteries, battery chargers, and replacement batteries for consumer and professional quality electronics.

For more than forty years, cu...

Thomas Distributing:  Rechargeable Power for the Electronics You Use

Thomas Distributing, founded by Dennis Thomas, opened its doors for business in 1975.  What began as a CB radio store and repair shop quickly grew into both a retail and mail order business.  With the launch of the online store in 1995, the company expanded to sell battery testers, proprietary batteries, battery chargers, and replacement batteries for consumer and professional quality electronics.

For more than forty years, customer service has been a hallmark of Thomas Distributing, and it remains a family-owned business located in Paris, Illinois.  Still going strong, the staff is dedicated to maintaining an unparalleled level of customer service.

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Customer Service Phone: 800-821-2769
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Privacy and Security

Privacy Policy

 

Our Guaranteed Privacy Policy

Here at Thomas Distributing, we value our customers. You are what makes us successful, and we know we have an obligation to you not only to have the highest quality products and service but also to never breach the trust you place in us. We believe that organizations that partake in selling your personal information are behaving unethically and are invading your privacy. We encourage you to ask organizations about their own privacy policy and what they intend to do with any information they collect from you.

  • Thomas Distributing will never sell or give away personal information to other organizations (unless required to by law) without your express permission.
  • We keep records for our internal use only to help serve you better.
  • You can be assured that we will never use your personal information for any reason other than to process your order.
  • You will never be placed on any mailing or email list without your express permission, period.

Our Personal Guarantee and Promise to Our Customers

 
  • All batteries, chargers and products we carry are guaranteed to be top quality and new.
  • We carry only "A" grade type batteries - absolutely no seconds or "B" grade types as are available elsewhere.
  • We offer only new battery chargers and accessories - absolutely nothing that is refurbished.
  • We offer a totally no hassle guarantee on all our batteries, chargers, and products as covered by manufacturers' warranties.
  • We are an Authorized Distributor for all the products we carry which insures that we will provide you with service after the sale.
  • We have real live people available during our regular business hours to take your orders, and to provide you with customer service and support.
  • A convenient toll-free number (800) 821-2769 that can be used during our normal business hours - 10-2:00 pm central time - for orders, support, or assistance.
  • No automated phone answering systems to confuse you or to tie you up in a maze of menu choices..
  • A totally secure shopping cart for your safety.
  • We are proud of our many years in business, and we will continue to provide you with our very best customer service.

Our Personal Guarantee and Promise to Our Customers

 
  • All batteries, chargers and products we carry are guaranteed to be Top Quality and New.
  • We carry only "A" grade type batteries - absolutely no seconds or "B" grade types as are available elsewhere.
  • We offer only NEW battery chargers and Accessories - absolutely no refurbished chargers or equipment that is offered elsewhere and they fail to mention in their ads.
  • We offer a totally No Hassle Guarantee on all our batteries, chargers, and products as covered by all manufacturers warranties.
  • We are an Authorized Distributor for all the products we carry which insures that we will provide you with service after the sale.
  • We have real live people available during our regular business hours to take your orders, and to provide you with customer service and support.
  • A convenient Toll-Free number (800) 821-2769 that can be used during our normal business hours - 10-2:00 pm central time - for orders, support, or assistance.
  • No automated phone answering systems to confuse you or to tie you up in a maze of menu choices..
  • We are proud of our many years in business, and we will continue to provide you with our very best customer service.

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Gift Wrap and Gift Messaging

You can add a gift message when ordering items fulfilled by Amazon.com or selected Amazon Merchants. Gift message are limited to a maximum of 240 characters--about 10 lines of text. In your message, be sure to include who the gift is from and the name of the gift recipient. For items fulfilled by Amazon.com, you can also choose to use Amazon.com gift-wrapping designed exclusively for our customers, in which case we will print your message on a gift card. Otherwise, we'll include your message on the packing slip.

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