Automotive Deals HPCC Amazon Fashion Learn more nav_sap_plcc_ascpsc Pink Floyd Fire TV Stick Happy Belly Coffee Handmade school supplies Shop-by-Room Amazon Cash Back Offer angrybirds angrybirds angrybirds  Amazon Echo  Echo Dot  Amazon Tap  Echo Dot  Amazon Tap  Amazon Echo Introducing new colors All-New Kindle Oasis AutoRip in CDs & Vinyl Segway miniPro STEM
Since 1993, Puzzle Zoo has been serving the Southern California community with a unique selection of toys from around the world. Specializing in action figures, games, puzzles, collectibles and more; Puzzle Zoo has grown and prospered thanks to a dedicated fans base of serious toy enthusiasts. Now, we bring our expertise and selection to Amazon with the Puzzle Zoo Storefront.

When you shop with Puzzle Zoo, know that you're shopping with a company that prides itself on its selection, superior cus...
Since 1993, Puzzle Zoo has been serving the Southern California community with a unique selection of toys from around the world. Specializing in action figures, games, puzzles, collectibles and more; Puzzle Zoo has grown and prospered thanks to a dedicated fans base of serious toy enthusiasts. Now, we bring our expertise and selection to Amazon with the Puzzle Zoo Storefront.

When you shop with Puzzle Zoo, know that you're shopping with a company that prides itself on its selection, superior customer service and fast shipping. At Puzzle Zoo, we know that fun comes in all shapes and sizes, which is why we carry such a wide array of toys. When you buy from us, know that you're getting a brand new, unopened item for the legitimate manufacturer. We don't try to pass off used products as new or knock-offs as real like some other sellers. It's this commitment to excellence that brings our customers back again and again. Be sure to check back often as we're constantly adding new items and expanding our product selection every single day.
Read more Read less
Have a question for PUZZLEZOO?
Customer Service Phone: 1-877-901-8697
30 days90 days12 monthsLifetime
Positive 100% 100% 100% 99%
Neutral 0% 0% 0% 1%
Negative 0% 0% 0% 1%
Count541801,44711,200

Puzzle Zoo Return Policy:
  • Puzzle Zoo accepts returns within 14 days of the delivery of your order. If you need to return it for any reason, please contact us within that 14 day period to begin the process.
  • Products must be returned to us in the same condition in which they were shipped. If a toy is opened and broken when being played with, we cannot accept it back. If you think you may return an item, it's wise to keep the box it was shipped in with all of the packing peanuts to send it back to Puzzle Zoo.
  • If you are returning an item due to an error on our part, like we accidentally shipped the wrong item or the item is broken inside the box, we will gladly cover the cost of your return. We do ask for photographic evidence of the issue before we accept any returns.
  • If you are returning an item due to no fault of Puzzle Zoo, such as you changed your mind or you do not want it any more or you already have it, the customer is responsible for covering all return shipping costs.
  • Puzzle Zoo ships products in the exact condition in which it received the items from the manufacturer. If there is a manufacturer error such as a paint smudge or a loose accessory in the package, the customer must pay if they wish to return it as these instances are not the fault of Puzzle Zoo.
  • Packages that are returned marked "Refused," "Undeliverable," or otherwise will not be reshipped.
  • During the Holiday Season, Puzzle Zoo adheres strictly to Amazon's return policy.
  • Orders shipped and fulfilled by Puzzle Zoo do not qualify for Amazon Prime. Amazon Prime only applies to orders directly shipped by Amazon. If you select Express Shipping on an order fulfilled by Puzzle Zoo, you will be charged the Express Shipping Rate found above. If you do not wish to pay for Express Shipping, contact us before your order has shipped to cancel it. After your order has shipped we will not refund any shipping costs.
The refund process is started once the item arrives at our warehouse and has been inspected by a Puzzle Zoo team member. It can take up to 7 business days for Amazon to refund your money.

Puzzle Zoo Cancellation Policy:

Customers are able to cancel an order for any reason prior to the package shipping out. If you want to cancel within the first 30 minutes of placing your order, you can do so directly through Amazon. After that, please email us directly and ask to cancel your order. Once your item has shipped we cannot cancel it or make any changes to it, such as rerouting it to a new address. Please note: an order may ship up to an hour before Amazon has updated the order page to show it has shipped.

From the day after Thanksgiving through December 30th, orders must be canceled within 3 HOURS of the order being placed. This is due to the fast-paced nature of the Holiday shopping season.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




PUZZLEZOO Shipping Rates

For orders within the Continental United States, Puzzle Zoo offers free standard shipping (including P.O. Boxes)! We also offer free shipping to packages shipped to an AFO or FPO address. Shipping rates for orders to Alaska, Hawaii and the US Protectorates are priced according to the cost of the order. Want your items faster? Puzzle Zoo offers Expedited Shipping to all US addresses.

Shipping internationally? Puzzle Zoo will ship to addresses in Canada, Europe and more. Canada & International shipping rates are priced according to the total cost of the order. For a complete list of shipping rates, as well as a list of countries Puzzle Zoo ships to, see below. Please Note: the shipping rate you pay through Amazon does not include customs or duties. Those will have to be paid by the customer once they pick up their package.

PLEASE NOTE: Amazon Prime does not cover orders shipped and fulfilled by Puzzle Zoo. Amazon Prime only applies to orders sold directly by Amazon or items Fulfilled by Amazon. If you order with Puzzle Zoo and select two-day or Express Shipping, you will be charged Puzzle Zoo Express Shipping prices.

Listed below are shipping details for PUZZLEZOO, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping Rates for all products (excluding Books, Music, Video and DVD)
All Regions
Continental US
Alaska and Hawaii
US Protectorates
APO/FPO
Canada
Europe
Continental US Street · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to $4.99 $0.00
$5.00 to $29.99 $0.00
$30.00 to $49.99 $0.00
$50.00 to $99.99 $0.00
$100.00 to Up $0.00
Continental US PO Box · Standard · (3 - 5 business days)
Per Shipment Bands Shipment Rate
$0.00 to $4.99 $0.00
$5.00 to $29.99 $0.00
$30.00 to $49.99 $0.00
$50.00 to $99.99 $0.00
$100.00 to $149.99 $0.00
$150.00 to $199.99 $0.00
$200.00 to $249.99 $0.00
$250.00 to $299.99 $0.00
$300.00 to $349.99 $0.00
$350.00 to $399.99 $0.00
$400.00 to $449.99 $0.00
$450.00 to $499.99 $0.00
$500.00 to $549.99 $0.00
$550.00 to $599.99 $0.00
$600.00 to Up $0.00
Continental US Street · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $50.00 $29.99
$50.01 to $100.00 $39.99
$100.01 to $200.00 $49.99
$200.01 to $300.00 $59.99
$300.01 to $400.00 $69.99
$400.01 to $500.00 $79.99
$500.01 to Up $94.99
Continental US PO Box · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $50.00 $29.99
$50.01 to $100.00 $39.99
$100.01 to $200.00 $49.99
$200.01 to $300.00 $59.99
$300.01 to $400.00 $69.99
$400.01 to $500.00 $79.99
$500.01 to Up $94.99
Alaska and Hawaii Street · Standard · (3 - 7 business days)
Per Shipment Bands Shipment Rate
$0.00 to $4.99 $4.95
$5.00 to $29.99 $8.95
$30.00 to $49.99 $10.95
$50.00 to $99.99 $12.95
$100.00 to $149.99 $24.95
$150.00 to $199.99 $27.95
$200.00 to $249.99 $32.95
$250.00 to $299.99 $37.95
$300.00 to $349.99 $42.95
$350.00 to $399.99 $47.95
$400.00 to $449.99 $52.95
$450.00 to $499.99 $57.95
$500.00 to $549.99 $62.95
$550.00 to $599.99 $67.95
$600.00 to Up $77.95
Alaska and Hawaii PO Box · Standard · (3 - 7 business days)
Per Shipment Bands Shipment Rate
$0.00 to $4.99 $4.95
$5.00 to $29.99 $8.95
$30.00 to $49.99 $10.95
$50.00 to $99.99 $12.95
$100.00 to $149.99 $24.95
$150.00 to $199.99 $27.95
$200.00 to $249.99 $32.95
$250.00 to $299.99 $37.95
$300.00 to $349.99 $42.95
$350.00 to $399.99 $47.95
$400.00 to $449.99 $52.95
$450.00 to $499.99 $57.95
$500.00 to $549.99 $62.95
$550.00 to $599.99 $67.95
$600.00 to Up $77.95
Alaska and Hawaii Street · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $4.99 $29.99
$5.00 to $29.99 $39.99
$30.00 to $49.99 $49.99
$50.00 to $99.99 $59.99
$100.00 to $149.99 $77.99
$150.00 to $199.99 $87.99
$200.00 to $249.99 $102.99
$250.00 to $299.99 $117.99
$300.00 to $349.99 $132.99
$350.00 to $399.99 $147.99
$400.00 to $449.99 $162.99
$450.00 to $499.99 $177.99
$500.00 to $549.99 $202.99
$550.00 to $599.99 $226.99
$600.00 to Up $252.99
Alaska and Hawaii PO Box · Expedited · (1 - 3 business days)
Per Shipment Bands Shipment Rate
$0.00 to $4.99 $29.99
$5.00 to $29.99 $39.99
$30.00 to $49.99 $49.99
$50.00 to $99.99 $59.99
$100.00 to $149.99 $77.99
$150.00 to $199.99 $87.99
$200.00 to $249.99 $102.99
$250.00 to $299.99 $117.99
$300.00 to $349.99 $132.99
$350.00 to $399.99 $147.99
$400.00 to $449.99 $162.99
$450.00 to $499.99 $177.99
$500.00 to $549.99 $202.99
$550.00 to $599.99 $226.99
$600.00 to Up $252.99
US Protectorates Street · Standard · (4 - 8 business days)
Per Shipment Bands Shipment Rate
$0.00 to $4.99 $5.95
$5.00 to $29.99 $9.95
$30.00 to $49.99 $11.95
$50.00 to $99.99 $13.95
$100.00 to $149.99 $16.95
$150.00 to $199.99 $20.95
$200.00 to $249.99 $25.95
$250.00 to $299.99 $31.95
$300.00 to $349.99 $36.95
$350.00 to $399.99 $41.95
$400.00 to $449.99 $46.95
$450.00 to $499.99 $51.95
$500.00 to $549.99 $56.95
$550.00 to $599.99 $61.95
$600.00 to Up $71.95
US Protectorates PO Box · Standard · (4 - 8 business days)
Per Shipment Bands Shipment Rate
$0.00 to $4.99 $5.95
$5.00 to $29.99 $9.95
$30.00 to $49.99 $11.95
$50.00 to $99.99 $13.95
$100.00 to $149.99 $16.95
$150.00 to $199.99 $20.95
$200.00 to $249.99 $25.95
$250.00 to $299.99 $31.95
$300.00 to $349.99 $36.95
$350.00 to $399.99 $41.95
$400.00 to $449.99 $46.95
$450.00 to $499.99 $51.95
$500.00 to $549.99 $56.95
$550.00 to $599.99 $61.95
$600.00 to Up $71.95
US Protectorates Street · Expedited · (2 - 4 business days)
Per Shipment Bands Shipment Rate
$0.00 to $4.99 $29.99
$5.00 to $29.99 $39.99
$30.00 to $49.99 $49.99
$50.00 to $99.99 $59.99
$100.00 to $149.99 $69.99
$150.00 to $199.99 $79.99
$200.00 to $249.99 $94.99
$250.00 to $299.99 $109.99
$300.00 to $349.99 $124.99
$350.00 to $399.99 $139.99
$400.00 to $449.99 $154.99
$450.00 to $499.99 $169.99
$500.00 to $549.99 $194.99
$550.00 to $599.99 $219.99
$600.00 to Up $244.99
US Protectorates PO Box · Expedited · (2 - 4 business days)
Per Shipment Bands Shipment Rate
$0.00 to $4.99 $29.99
$5.00 to $29.99 $39.99
$30.00 to $49.99 $49.99
$50.00 to $99.99 $59.99
$100.00 to $149.99 $69.99
$150.00 to $199.99 $79.99
$200.00 to $249.99 $94.99
$250.00 to $299.99 $109.99
$300.00 to $349.99 $124.99
$350.00 to $399.99 $139.99
$400.00 to $449.99 $154.99
$450.00 to $499.99 $169.99
$500.00 to $549.99 $194.99
$550.00 to $599.99 $219.99
$600.00 to Up $244.99
APO/FPO Street · Standard · (18 - 32 business days)
Per Shipment Bands Shipment Rate
$0.00 to $4.99 $0.00
$5.00 to $29.99 $0.00
$30.00 to $49.99 $0.00
$50.00 to $99.99 $0.00
$100.00 to $149.99 $0.00
$150.00 to $199.99 $0.00
$200.00 to $249.99 $0.00
$250.00 to $299.99 $0.00
$300.00 to $349.99 $0.00
$350.00 to $399.99 $0.00
$400.00 to $449.99 $0.00
$450.00 to $499.99 $0.00
$500.00 to $549.99 $0.00
$550.00 to $599.99 $0.00
$600.00 to Up $0.00
APO/FPO PO Box · Standard · (18 - 32 business days)
Per Shipment Bands Shipment Rate
$0.00 to $4.99 $0.00
$5.00 to $29.99 $0.00
$30.00 to $49.99 $0.00
$50.00 to $99.99 $0.00
$100.00 to $149.99 $0.00
$150.00 to $199.99 $0.00
$200.00 to $249.99 $0.00
$250.00 to $299.99 $0.00
$300.00 to $349.99 $0.00
$350.00 to $399.99 $0.00
$400.00 to $449.99 $0.00
$450.00 to $499.99 $0.00
$500.00 to $549.99 $0.00
$550.00 to $599.99 $0.00
$600.00 to Up $0.00
Canada · Standard · (5 - 10 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $29.99
$25.01 to $50.00 $34.99
$50.01 to $100.00 $39.99
$100.01 to $150.00 $49.99
$150.01 to $200.00 $59.99
$200.01 to $250.00 $69.99
$250.01 to $300.00 $89.99
$300.01 to $349.00 $99.99
$349.01 to $399.95 $109.99
$399.96 to $449.95 $119.99
$449.96 to $499.99 $129.99
$500.00 to Up $149.99
Europe · Standard · (10 - 20 business days)
Per Shipment Bands Shipment Rate
$0.00 to $25.00 $34.99
$25.01 to $50.00 $44.99
$50.01 to $100.00 $54.99
$100.01 to $150.00 $64.99
$150.01 to $200.00 $74.99
$200.01 to $250.00 $84.99
$250.01 to $300.00 $94.99
$300.01 to Up $104.99

* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


*  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
    Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Puzzle Zoo is dedicated to sending out your package as quickly as possible. That's why most packages ship within one business day using UPS or USPS shipping services. Most packages are shipped in a box with packing peanuts to protect the order inside. When your order is shipped, you'll receive a tracking number that will allow you to keep tabs on your package's whereabouts. Due to the nature of shipping, circumstances can arise that are beyond our control. Issues like extreme weather and misrouted packages due to UPS or USPS error have been known to occur in very rare instances. In these situations, please know the delivery time can be pushed back and expected shipping times missed. If you notice a problem with your shipment, contact us by email or by phone and we'll contact the shipping agency. We can be reached by phone M-F, 10am-4pm PST at 877-901-TOYS. If you call outside of those hours or on the weekend, leave us a detailed message and we'll return your call at our earliest convenience. 

Privacy and Security

Privacy Policy

Puzzle Zoo values the privacy of our customers. We have a strict policy in place that ensures your email address, phone number, address and any other information we have access to in Amazon is not shared, loaned, sold or rented with anyone outside of our company, no exceptions. We also do not use your contact information to advertise our company. The information we're provided is only used to properly ship your package and to contact customers if there is an issue with their order.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from PUZZLEZOO through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from PUZZLEZOO may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from PUZZLEZOO through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Q: What do you ship your items in?
A: Excluding products like comic books and small keychains, Puzzle Zoo ships its orders in boxes filled with packing peanuts for extra protection on your order.

Q: When will my product ship?
A: Once Amazon approves your payment, your order is sent to us. Orders ship within 24 business hours. Orders placed before 9:00 am PST Monday - Friday will ship that day. Orders placed after 9:00 am on Friday, as well as orders placed Saturday and Sunday, will ship the following business day (which is usually Monday, unless Monday is a holiday).

Q: What is the condition of the item I'm ordering?
A: Puzzle Zoo only sells and ships new products on Amazon. All products will come in their original packaging. If there are any major blemishes on the packaging, we will contact the customer. If you are a serious collector who would like to know the condition of a certain item, don't hesitate to contact us.

Q: Will my package ship with UPS, Fedex, DHL or the Post Office?
A: Puzzle Zoo uses UPS and the Post Office (USPS) to ship its packages. We cannot guarantee a shipping service as that isn't decided until we know which service will get you your packaged the quickest. For addresses in Hawaii and the US Protectorates, your package will most likely ship using USPS. For international and Canada orders, your package will ship using either USPS or UPS.

Q: I'm ordering a blind box/blind bag. How many will I get?
A: Unless otherwise stated in the product listing, you will receive a single blind box or blind bag when you order one.

Q: Do you ship to my country?
A: Puzzle Zoo ships to the US, Canada and many countries around the world. Currently, we ship to the following Region Keys: Continental U.S., Alaska & Hawaii, U.S. Protectorates, AFO/FPO, Canada & Europe. 

Q: Do you price match?
A: We do not price match other sellers on Amazon.

Q: Does Amazon Prime cover my order with you?
A: Amazon Prime only covers items sold directly by Amazon or orders Fulfilled By Amazon. Orders shipped and fulfilled by Puzzle Zoo do not qualify for Amazon Prime, so if you order with us and select two-day shipping, you will be charged Express Shipping prices.

{"isEmpty":false,"marketplace":"ATVPDKIKX0DER","seller":"A23M9QXIF0J7JZ","url":"/sp/ajax/products","productsTabPageSize":12}

No product results found.
  • Any
    ...
    (
    )
  • Next
  • Next
  • Previous
  • Previous
  • ...

  • Leave seller feedbackTell us what you think about this page