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Our return policy is one of the most highly rated today.Best brand toys  has a money back guaranty on products returned within 30 days. In order to receive proper credit on your return, please contact us for an RA. Once you receive an RA via email all items must be returned within 30 days of receiving your order. We do not accept returns after 30 days. If the package is refused or returned without our issuing of an RA or without the RA # on it, a restocking fee of 20% will be applied. We will be...

Our return policy is one of the most highly rated today.Best brand toys  has a money back guaranty on products returned within 30 days. In order to receive proper credit on your return, please contact us for an RA. Once you receive an RA via email all items must be returned within 30 days of receiving your order. We do not accept returns after 30 days. If the package is refused or returned without our issuing of an RA or without the RA # on it, a restocking fee of 20% will be applied. We will be unable to refund your cost of the original shipping if you decide that you do not want the order after it has already been submitted, if you decided to return order for standard returns, that is our fault 20 % restocking fee will be applied. Please note: We do not issue prepaid return labels. All returns must be in their original carton with all packing material intact. All returns must be sent freight prepaid by the customer and insured. Please Note:

1) Cancellation and change of address inquiries must be notified in 1 hour period after order made.

2) For all Furniture items we will replace any parts that are damaged but the item may not returned if there is buyers remorse.

3) We will not accept returns on Sports related autographed Memorabilia and Collectables or on any custom made items such as any customized car mats or children furniture.

4) We will not accept returns on any Shavers, Personal Care items, or Intimate products that have been used.

5) We will not accept returns on any Software, Video Games, Computer Parts, or Laptop/PC's.

6) We will not accept returns on any Costumes purchased from Aug. 1 until Oct 30. - after the date of October 30.


Delivery and Damaged Shipments 

1) Fully inspect all deliveries before signing the receipt even if you do not plan on opening the carton right away. If you do not call us within 7 days of receipt of the item to let us know about shipping damage, we will not be able to refund you. 

2) Write down any visible damage such as box crushed, torn, creased and other circumstances about the delivery. 

3) If you find concealed damage, save the carton and packaging material. Call or email our customer service department immediately.

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Have a question for Best Brands Toys?
30 days90 days12 monthsLifetime
Positive 89% 93% 93% 92%
Neutral 1% 1% 2% 2%
Negative 10% 5% 5% 6%
Count1113122,04010,193

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




Best Brands Toys Shipping Rates


Listed below are shipping details for Best Brands Toys, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

Shipping rates for all products (excluding Books, Music, Video and DVD)
 
Standard
Continental US Street ETA 3 - 5 business days
  per Item $9.49
  per Weight (lbs) $0.00
  per Shipment $0.00
Alaska and Hawaii Street ETA 3 - 7 business days
  per Item $35.99
  per Weight (lbs) $0.00
  per Shipment $0.00
US Protectorates Street ETA 4 - 8 business days
  per Item $29.49
  per Weight (lbs) $0.00
  per Shipment $0.00


* Shipping Rates for Books, Music, Video and DVD
Domestic Standard
4 - 14 business days
Faster Domestic Standard
3 - 5 business days**
Domestic Expedited
2 - 6 business days
Faster Domestic Expedited
1 - 3 business days**
Two Day
2 business days
One Day
24 hours
International Standard
21 - 42 business days
International Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
**  Available for selected items.
   Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

Region Key
Continental US Continental US states not including Alaska and Hawaii
Alaska and Hawaii Alaska and Hawaii
US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
APO/FPO Army Post Office and Fleet Post Office
Canada Canada
Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

Shipping Policies

Best Brands Toys ships within 3-4 days of your purchase. Expected transit times for each shipping method are listed below.

Standard U.S.: 4 to 14 business days after shipping (may take up to 21 business days)
Expedited U.S.: 2 to 6 business days after shipping
Two-Day U.S.: 2 business days after shipping
One-Day U.S.: 1 business day after shipping
International Standard: 3 to 6 weeks (may take 8 to 12 weeks due to customs delays)
International Expedited: 3 to 7 business days

Should you have any questions about your shipment, please contact seller directly.

Privacy and Security

Privacy Policy

Best Brands Toys values the privacy of your personal data.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from Best Brands Toys through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Best Brands Toys may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Best Brands Toys through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

Return Policy

Our return policy is one of the most highly rated today. Best Brand toys has a money back guaranty on products returned within 30 days. In order to receive proper credit on your return, please contact us for an RA. Once you receive an RA via email all items must be returned within 30 days of receiving your order. We do not accept returns after 30 days. If the package is refused or returned without our issuing of an RA or without the RA # on it, a restocking fee will be applied. 

1.We will be unable to refund your cost of the original shipping if you decide that you do not want the order after it has already been submitted. Restocking of  20% will be deducted standard returns orders.  Please note: We do not issue prepaid return labels. All returns must be in their original carton with all packing material intact. All returns must be sent freight prepaid by the customer and insured. Please Note:

1) For all Furniture items we will replace any parts that are damaged but the item may not returned if there is buyers remorse.

2) We will not accept returns on Sports related autographed Memorabilia and Collectables or on any custom made items such as any customized car mats or childrens furniture.

3) We will not accept returns on any Shavers, Personal Care items, or Intimate products that have been used.

4) We will not accept returns on any Software, Video Games, Computer Parts, or Laptop/PC's.

5) We will not accept returns on any Costumes purchased from Aug. 1 until Oct 30. - after the date of October 30.


Delivery and Damaged Shipments 1) Fully inspect all deliveries before signing the receipt even if you do not plan on opening the carton right away. If you do not call us within 7 days of receipt of the item to let us know about shipping damage, we will not be able to refund you. 2) Write down any visible damage such as box crushed, torn, creased and other circumstances about the delivery. 3) If you find concealed damage, save the carton and packaging material. Call or email our customer service department immediately.

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