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DataVision Computer Video

Due to Datavision's excellent relationships with all major manufacturers we are able to offer a broader selection of products than even the largest online retailer.

Datavision is also an Authorized Retailer for all major manufacturers including Apple, Dyson, Toshiba, Sonos, Sony, Canon, Panasonic, Samsung, HP, Olympus, Fujitsu, Keurig, Sodastream, and much much more.

Have a question for DataVision Computer Video?
Customer Service Phone: 888-888-2087
30 days90 days12 monthsLifetime
Positive 86% 86% 92% 94%
Neutral 1% 2% 1% 2%
Negative 13% 12% 7% 4%
Count3029636,669137,477

All products sold by DataVision contain a warranty directly from the manufacturer. Requests for returns for exchange or credit must be made within 30 days of receipt.

Packages will not be accepted without this RMA number and will be returned to you via the designated carrier. 

Items not received in the condition they were sent are subject to a restocking fee of a minimum of 15%.  We reserve the right to refuse a return due to physical damage caused by use, overuse, or any accident from the customer.

All returned product must be accompanied with the original manufacturer box, packaging, and factory included accessories.  If you do not include all of these, the return will be refused.   

To obtain an RMA (Return Merchandise Authorization), please contact us through Amazon's Return Requests link.

When shipping back your product, please mail to:

DataVision

4737 Van Dam Street

Long Island City, NY  11101

Mail back insured with a traceable method, and do not write ANYTHING on the mfg box.

In the event the item is not sent back in the condition it was mailed to you (scuffs, dents, dings), a restocking fee of greater than 15% will be assessed.  If a computer, tv, tablet is returned used, with a crack in the screen or signs of physical impact, these items are not returnable.  

If order is returned to us due to an insufficient address, refused, or customer is not home for a signature, the order will be refunded less the shipping costs incurred both ways.

We are also an authorized service and repair center for most manufacturers.  We will test defective returns and if they are found to be working, a restocking fee will apply.

Swagway/Hover Return Policy

Swagway units may only be returned if unused, in original packaging, and all original contents (charger, charging cord, & instruction manual) are included in the original packaging.

Returns will not be accepted if there are any signs of use or is missing any of the original contents.

In the case of a manufacturer defect, customers can contact Swagway toll free (844) 299-0625.

This item is currently excluded from all discount and promotional offers.

Printer Return Policy

If you want to return a printer, please contact us prior at 888-888-2087. In many cases, customers forget to open the ink properly, and setup the printer correctly out of the box. 

We have several options for your return.  Please let us know which route you would like to take when emailing so we may issue you an RMA (Return Merchandise Authorization) Number and expedite the refund/exchange.

Contact the Manufacturer

Contact the manufacturer directly for an exchange.  In many cases, they will send you the printer at no cost to you, with a prepaid return label to get the defective unit back.  Since you purchased from an authorized retailer, this should not be a problem.  Should you need an additional copy of your authorized dealer invoice, we can send another one to you.

Printer Return for Exchange

We can issue you an RMA number for an exchange of another new printer.  Your printer must be returned to us in like new condition, with no scuffs or dents, and sent in the original manufacturer's packaging inclusive of all factory included accessories, manuals and cables.

***Please REMOVE YOUR INK CARTRIDGES and keep them.  Your brand new, never used printer which will be mailed to you in exchange of the defective unit, will not include additional ink / toner. We test all printers upon return to us.  All printers which are not defective will be shipped back to you.

In the event your printer is mailed back to us with used ink / toner, we will remove the sealed toner from the replacement, and include your previously purchased toner in the return package.

Printer Return for Refund

We can issue you an RMA (Return Merchandise Authorization) number for an refund.  Your printer must be returned to us in like new condition, with no scuffs or dents, and sent in the original manufacturer's packaging inclusive of all factory included accessories, manuals and cables.  All printers are subject to a minimum 15% restocking fee.  Ink and toner which is opened is non refundable.  

Returns for a refund will be for the item price, less shipping incurred, replacement ink, and our posted restocking fee.  We recommend you RETAIN YOUR INK CARTRIDGES for your next printer.   

In the event your printer is mailed back with used ink / toner, we will email you to see if you would like it returned.  If you decide you do not want it returned, we will discard it.   

Non-Returnable Items

The following items are ONLY returnable IF and ONLY if they are sealed in box, never opened, and not powered on.

-Blank Media

-Software

-Flash Drives

-Ink and Toner

Television Policy

Television purchases are special orders and can only be cancelled prior to shipment of the TV. Customers can not cancel a TV order that is in route.  There are no returns for tv's 32" and larger.

DO NOT SIGN the delivery manifest until you have inspected the TV. This is a waiver of damage and we are unable to make any transit/damage claims once this is released.

If the merchandise is damaged, please note the manifest, and call immediately. 

If there is concealed damage, it must be reported within 48 hours of receipt. Reports outside this window are not able to be claimed.

If you are refusing the delivery of the TV and it is undamaged, you are responsible for the shipping, handling, and insurance charges on the round trip.

Defective TV's 32" and larger are repaired directly by the mfg. We cannot return them. They are fully covered by the mfg and service is completed in the home at no charge.

Returns can take several days to process once received. Please inquire with us if you have any questions or concerns.


Contact this seller Phone:888-888-2087


A-to-z Guarantee

Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more


DataVision Computer Video Shipping Rates

If you have a PO BOX on file. We can still ship to you if your item is NOT oversized. Your shipping will go the Priority Mail rate/speed, and not Express Mail.

TRANSIT TIMES
If you choose EXPEDITED delivery, your item will ship by a service which should arrive within 3 business days.  


Order turnaround time continues to be 1-2 days, as stated on the Amazon page.

INTERNATIONAL SHIPMENTS - If you are an international buyer, please be aware you will be responsible for all import, taxes, duty, brokerage fees that may be applicable in your home country.  If you refuse the shipment, you will be refunded less those fees that are applied to our shipping account.

Shipping rates depend on the selected shipping speed and weight/size of the items.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary

Shipping Policies

Most orders are shipped within 1 business day of receiving your order. No orders are processed or shipped on Saturdays or Sundays. In the event of delays, every effort will be made to contact you by phone, e-mail or mail. If the delay is due to backorder, you will receive notice and be given the choice to remain on backorder, substitute to another item, or cancel your order.

Shipping rates:

Datavision ships via Fedex, UPS and USPS ( at Datavision'€™s discretion).  We're sorry, but shipments cannot be made to P.O. Boxes via UPS or Fedex. Shipments to Alaska and Hawaii, or Puerto Rico may only be shipped by 2nd day or Next Day service only. All orders are shipped using UPS or DHL and are sent fully insured.

A signature is required upon delivery. In the even you are NOT home, please call us at 888-888-2087 and we will have your package held for pickup.  DO NOT ATTEMPT TO REDIRECT THE PACKAGE YOURSELF . IT WILL BE AUTOMATICALLY RETURNED BACK TO US, AND WILL CAUSE FURTHER DELAYS. If you need to pickup this item at the UPS Hub, yo umay call us at 888-888-2087 to arrange. This is a UPS Delivery Intecept, and the fee that UPS charges for this service is $10 (which will be added).

Privacy and Security

Privacy Policy

DATAVISION’S PRIVACY POLICY

We regard our customer’s privacy as one of our most important values. We want you to know how we protect customer information and what choices you have about its use. We believe Datavision’s Privacy Policy should give you confidence whenever you use Datavisioncomputer.com—24 hours a day, seven days a week, 365 days of the year.

DATAVISION’S PRIVACY COMMITMENT

We are committed to protecting your personal privacy. Our privacy statements summarize and clarify that commitment: how we safeguard your privacy, how we treat personal information, and what choices you have. We understand that for you to take full advantage of the benefits of this interactive medium, we must do everything we can to ensure that your privacy is secure.

(1) We do not read your private online communications.

(2) We do not use any information about where you personally go on DATAVISION or the Web, and we do not give it out to others.

(3) We do not give out your telephone number, credit card information or screen names, unless you authorize us to do so. And we give you the opportunity to correct your personal contact and billing information at any time.

(4) We may use information about the kinds of products you buy from DATAVISION to make other marketing offers to you, unless you tell us not to. We do not give out this purchase data to others.  .

(5) We give you choices about how DATAVISION uses your personal information.

(6) We use secure technology, privacy protection controls and restrictions on employee access in order to safeguard your personal information.

(7) A key part of DATAVISION’s commitment to protecting your privacy is explaining to you how we may use your personal information. This privacy policy serves that purpose, and it is accessible throughout this web site.


Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from DataVision Computer Video through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from DataVision Computer Video may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from DataVision Computer Video through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.

Gift Wrap

Some merchants offer gift wrapping for an additional fee. If DataVision Computer Video offers gift wrapping for an item, it will be noted in the ordering process. In these cases, you will find details of the gift wrap patterns offered and the cost of the service.

Gift Message

At this time, we do not offer gift boxing.

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